Page 257 of 474

256 Controls in detailLoadingAlways place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Cargo tie-down rings*
The four cargo tie-down rings are located
in the trunk.Cargo tie-down rings
Carefully secure cargo by applying
even load on all rings with rope
sufficient strength to hold down the
cargo.
Always follow loading instructions
(page 255).
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo.
Never drive vehicle with trunk open. Deadly
carbon monoxide (CO) gases may enter ve-
hicle interior resulting in unconsciousness
and death.iThe trunk is the preferred place to carry
objects.
The enlarged cargo area should only be
used for items which do not fit in the
trunk alone.
Page 258 of 474

257 Controls in detail
Useful features
Useful features
Storage compartments Glove box
1Glove box lid release
2Glove box
Opening glove box
Pull glove box lid release1.
The glove box lid opens2 downward.
Closing glove box
Push glove box lid2 up to close.1Unlocking
2Locking
Locking glove box
Insert mechanical key (
page 389)
into the glove box lock and turn it to
position2.
Unlocking glove box
Turn mechanical key in the glove box
lock to position1.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iAudio system/COMAND* with CD
changer*: The CD changer* is located
in the glove box.
Page 273 of 474

272 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist may
attempt to establish voice contact with
the vehicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds
before door unlock authorization was
received by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
Page 291 of 474

290 OperationDriving instructionsStanding water
Passenger compartment
Driving abroad
Abroad, there is an extensive
Mercedes-Benz service network at your
disposal. If you plan to drive into areas
which are not listed in the index of your
Mercedes-Benz Center directory, you
should request pertinent information from
an authorized Mercedes-Benz Center.
!Do not drive through flooded areas or
water of unknown depth. Before driving
through water, determine its depth.
Never accelerate before driving into
water. The bow wave could force water
into the engine and auxiliary equip-
ment, thus damaging them.
If you must drive through standing wa-
ter, drive slowly to prevent water from
entering the passenger compartment
or the engine compartment. Water in
these areas could cause damage to
electrical components or wiring of the
engine or transmission, or could result
in water being ingested by the engine
through the air intake causing severe
internal engine damage. Any such
damage is not covered by the
Mercedes-Benz Limited Warranty.
Warning!
G
Always fasten items being carried as
securely as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
The trunk is the preferred place to carry
objects.
Page 383 of 474

382 Practical hintsWhat to do if …Display symbol
Display message
Possible cause/consequence
Possible solution
K
Close slid./pop-up
sunroof
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the sliding portion of the
tilt/sliding sunroof* open.
Close the tilt/sliding sunroof*
(page 244).
J
Close slid./pop-up
sunroof
You have opened the driver’s door with
the SmartKey removed from the starter
switch and the tilting portion of the
tilt/sliding sunroof* open.
Close the tilt/sliding sunroof*
(page 244).
L
Tele Aid malfunction.
Drive to workshop
One or more main functions of the Tele
Aid system* are malfunctioning.
Have the Tele Aid system* checked by
an authorized Mercedes-Benz Center.
t
Function unavailable
This display appears if buttont
ors on the multifunction steering
wheel is pressed and the vehicle is not
equipped with a telephone*.
Ê
Trunk open
You are attempting to drive with the trunk
open.
Close the trunk.
W
Washer fluid
please refill
The fluid level has dropped to
about
1/3of total reservoir capacity.
Add washer fluid (
page 303).
Page 384 of 474
383 Practical hints
Where will I find ...?
Where will I find ...?
First aid kit
The first aid kit is located in the trunk on
the left side secured by a hook and loop
fastener.
1First aid kit
2Hook and loop fastener
Unfasten hook and loop fastener2.
Remove first aid kit1.
Vehicle tool kit
The vehicle tool kit is located in the storage
compartment underneath the trunk floor.
The following is included:
Towing eye bolt
Wheel wrench
Alignment bolt
Vehicle jack
Spare fuses
Collapsible wheel chock
A pair of gloves Removing the vehicle tool kit
Lift up trunk floor cover and engage
trunk floor handle in upper edge of
trunk.
1Retaining screw
2Storage well casing
Loosen retaining screw1 by turning it
counterclockwise.
Remove storage well casing2.
iCheck expiration dates and contents
for completeness at least once a year
and replace missing/expired items.
Page 385 of 474
384 Practical hintsWhere will I find ...?3Arrow
4Minispare wheel with spare wheel bolts
in container on wheel rim
5Vehicle tool kit storage well casing
6Vehicle tool kit
Remove vehicle tool kit6.Storing the vehicle tool kit
Place vehicle tool kit6 in vehicle tool
kit storage well casing5.
Place storage well casing2 over the
vehicle tool kit storage well casing5
and turn retaining screw1 clockwise
as far it will go to secure the Minispare
wheel.
iArrow3 on vehicle tool kit storage
well casing5 must point in the direc-
tion of travel. Otherwise you cannot
place the storage well casing2 on top
and secure the Minispare wheel with
retaining screw1.!To prevent damage, always disengage
trunk floor handle from upper edge of
trunk and lower trunk floor before
closing the trunk.
Page 386 of 474

385 Practical hints
Where will I find ...?
Vehicle jackThe vehicle jack is located in the storage
compartment underneath the trunk floor.
Storage position
Turn crank handle in direction of arrow
as far as it will go.
Push crank handle up.
Operational position
Turn crank handle clockwise.
Before storing the vehicle jack in its
compartment:
It should be fully collapsed.
The handle must be folded in (storage
position).
Warning!
G
The jack is designed exclusively for jacking
up the vehicle at the jack take-up brackets
built into both sides of the vehicle. To help
avoid personal injury, use the jack only to lift
the vehicle during a wheel change. Never
get beneath the vehicle while it is supported
by the jack. Keep hands and feet away from
the area under the lifted vehicle. Always
firmly set parking brake and block wheels
before raising vehicle with jack.
Do not disengage parking brake while the
vehicle is raised. Be certain that the jack is
always vertical (plumb line) when in use,
especially on hills. Always try to use the jack
on level surface. Make sure the jack arm is
fully seated in the jack take-up bracket.
Always lower the vehicle onto sufficient
capacity jackstands before working under
the vehicle.