Relationship Center at the phone number shown in theCustomer
Assistancesection of thisOwner’s Manual.
WARNING: Any alteration/modification to the front passenger
seat may affect the performance of the front passenger sensing
system.
Determining if the system is operational
The SRS uses a readiness light in the instrument cluster or a tone to
indicate the condition of the system. Refer to theAirbag readiness
section in theInstrument Clusterchapter. Routine maintenance of the
airbag is not required.
A malfunction with the system is indicated by one or more of the
following:
•The readiness light will either
flash or stay lit.
•The readiness light will not
illuminate immediately after
ignition is turned on.
•A series of five beep sounds will be heard. The tone pattern will
repeat periodically until the problem and/or light are repaired.
If any of these things happen, even intermittently, have the SRS serviced
at your authorized Mazda dealership immediately.
WARNING: Unless serviced, the system may not function
properly in the event of a collision.
Seat-mounted side airbag system (if equipped)
WARNING: Do not place objects or mount equipment on or
near the airbag cover on the side of the seatbacks of the front
seats or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may
increase the risk of personal injury in the event of a collision.
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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding
the service of your Mazda vehicle or servicing by Authorized Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:
Log on at: www.mazdaUSA.com.
Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.
By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
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5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.
Provide the Department with the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer toVehicle identification
labelin theMaintenance and Specificationschapter of this manual
for the location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your authorized dealer’s name and location
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STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
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ADD-ON NON-GENUINE PARTS AND ACCESSORIES
Non-genuine parts and accessories for Mazda vehicles can be found in
stores. These may fit your vehicle, but they are not approved by the
manufacturer for use with Mazda vehicles. When you install non-genuine
parts or accessories, they could affect your vehicle’s performance or
safety system; the manufacturer’s warranty doesn’t cover this. Before you
install any non-genuine parts or accessories, consult an Authorized
Mazda Dealer.
WARNING: Installation of Non-Genuine Parts or Accessories:
Installation of non-genuine parts or accessories could be
dangerous. Improperly designed parts or accessories could
seriously affect your vehicle’s performance or safety system.
This could cause you to have an accident or increase your
chances of injuries in an accident. Always consult an Authorized
Mazda Dealer before you install non-genuine parts or
accessories.
WARNING: Add-On Electrical and Electronic Equipment:
Incorrectly choosing or installing improper add-on equipment or
choosing an improper installer could be dangerous. Essential
systems could be damaged, causing engine stalling, air-bag
(SRS) activation, ABS inactivation, or a fire in the vehicle. Be
very careful in choosing and installing add-on electrical
equipment, such as mobile telephones, two-way radios, stereo
systems, and car alarm systems.
Mazda assumes no responsibility for death, injury, or expenses that may
result from the installation of add-on non-genuine parts or accessories.
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CELL PHONES
Use of cell phones and other devices by driver:
WARNING: Use of any electrical devices such as cell phones,
computers, portable radios, vehicle navigation or other devices
by the driver while the vehicle is moving is dangerous. Dialing a
number on a cell phone while driving also ties-up the driver’s
hands. Use of these devices will cause the driver to be
distracted and could lead to a serious accident. If a passenger is
unable to use the device, pull off the right-of-way to a safe area
before use. If use of a cell phone is necessary despite this
warning, use a hands-free system to at least allow the hands
free to drive the vehicle. Never use a cell phone or other
electrical device while the vehicle is moving and, instead,
concentrate on the full-time job of driving.
In addition, the gasoline distributors are warning against using
cell phones during refueling procedures, due to their increased
concern about static electricity fires in the self-service pump
environment.
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Accessories
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A
ABS (see Brakes) .....................164
Accessory delay ..........................50
Air cleaner filter ...............267, 269
Air conditioning
manual heating and air
conditioning system .................32
Airbag supplemental restraint
system ..........................95, 104, 107
and child safety seats ..............97
description ................95, 104, 107
disposal ....................................111
driver airbag ..............97, 105, 108
indicator light .........104, 106, 110
operation ...................97, 105, 108
passenger airbag .......97, 105, 108
side airbag ...............................104
Ambulance packages ....................7
Antifreeze
(see Engine coolant) ................247
Anti-lock brake system
(see Brakes) ..............................164
Anti-theft system ..................65, 68
arming the system ....................68
disarming a triggered system ..69
triggering ...................................69
Automatic transaxle
fluid, adding ............................264
fluid, checking ........................264
Automatic transmission ............168
driving an automatic
overdrive .................................169
fluid, refill capacities ..............269
Auxiliary power point .................48
Axle
refill capacities ........................269
B
Battery .......................................245acid, treating emergencies .....245
jumping a disabled battery ....204
maintenance-free ....................245
servicing ..................................245
BeltMinder ...................................90
Brakes ........................................163
anti-lock ...................................164
anti-lock brake system (ABS)
warning light ...........................165
fluid, checking and adding ....264
fluid, refill capacities ..............269
parking ....................................165
shift interlock ..........................168
Break-in period .............................6
Bulbs ............................................39
C
Capacities for refilling fluids ....269
Cargo area shade ........................56
Cell phone warning ...................276
Child safety restraints ..............111
child safety belts ....................111
Child safety seats ......................115
attaching with tether straps ..119
Cleaning your vehicle
engine compartment ..............224
instrument panel ....................226
interior .....................................227
interior trim ............................227
Mazda car care products .......228
plastic parts ............................225
washing ....................................223
waxing .....................................223
wheels ......................................224
wiper blades ............................226
Climate control (see Air
conditioning or Heating) ............32
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