2006 MAZDA MODEL TRIBUTE side

On 4WD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer or flatbed transport vehicle) your
vehicle (regardless of powertrain configuration) can be flat towed (all
wheels on the ground) under the following conditions:
•Place the transmission in N (Neutral).
•Maximum distance is 50 miles (80 km).
•Maximum speed is 35 mph (56 km/h).
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CUSTOMER ASSISTANCE (U.S.A. MAINLAND AND HAWAII)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
If you have any questions or recommendations for improvement regarding
the service of your Mazda vehicle or servicing by Authorized Mazda Dealer
personnel, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest
and best way to address the issue. If your concern has not been resolved
by the CUSTOMER RELATIONS, SALES, SERVICE, or PARTS
MANAGER, then please contact the GENERAL MANAGER of the
authorized dealer or the OWNER.
STEP 2: Contact Mazda North American Operations
If for any reason you feel the need for further assistance after contacting
your authorized dealer management, you can reach Mazda North
American Operations by one of the following ways:
Log on at: www.mazdaUSA.com.
Answers to many questions, including how to locate or contact a local
Authorized Mazda Dealership in the U.S., can be found here.
By email at: www.mazdaUSA.com (Click on CONTACT US at the bottom
of the home page).
By phone at: 1 (800) 222-5500
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Whatever way you contact us, please help us to serve you more
efficiently and effectively by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
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5. Your authorized dealer’s name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
CUSTOMER ASSISTANCE (CANADA)
Your complete and permanent satisfaction is our business. We are here to
serve you. All Authorized Mazda Dealers have the knowledge and the
tools to keep your Mazda vehicle in top condition.
In our experience, any questions, problems or complaints regarding the
operation of your Mazda or any other general service transactions are
most effectively resolved by your authorized dealer. If the cause of your
dissatisfaction cannot adequately be addressed by normal authorized
dealer procedures, we recommend that you take the following steps:
STEP 1: Contact Your Authorized Mazda Dealer
Discuss the matter with a member of authorized dealer management. If
the Service Manager has already reviewed your concerns, contact the
owner of the authorized dealer or its General Manager.
STEP 2: Call the Mazda Regional Office
If you feel that you still require assistance, ask the authorized dealer
Service Manager to arrange for you to meet the local Mazda Service
Representative. If more expedient, contact Mazda Canada Inc. Regional
Office nearest you for such arrangements.
STEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations
Department, Mazda Canada Inc., 55 Vogell Road, Richmond Hill, Ontario
L4B 3K5 Canada TEL: 1 (800) 263–4680.
Provide the Department with the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer toVehicle identification
labelin theMaintenance and Specificationschapter of this manual
for the location of the VIN.
4. Purchase date.
5. Present odometer reading.
6. Your authorized dealer’s name and location
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STEP 2
If, after following STEP 1, you feel the need for further assistance, please
contact your area’s Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration
or title or located on the upper driver’s side corner of the dash)
4. Purchase date and current mileage
5. Your authorized dealer’s name and location
6. Your question(s)
If you would like to write a letter, please address it to the following,
Attn: Customer Assistance
Plaza Motors Corp.
Mazda de Puerto Rico
P.O. Box 362722
San Juan, Puerto Rico
00936–2722
Tel: (787) 788–9300
This way, we can be sure to respond to you as efficiently as possible.
That is our goal.
If you live outside the U.S.A., please contact your nearest Mazda
Distributor.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d) requires that, if a manufacturer
or its representative is unable to repair a motor vehicle to conform to the
vehicle’s applicable express warranty after a reasonable number of
attempts, the manufacturer shall be required to either replace the
vehicle with one substantially identical or repurchase the vehicle and
reimburse the buyer in an amount equal to the actual price paid or
payable by the consumer (less a reasonable allowance for consumer
use). The consumer has the right to choose whether to receive a refund
or replacement vehicle.
California Civil Code Section 1793.22(b) presumes that the manufacturer
has had a reasonable number of attempts to conform the vehicle to its
applicable express warranties if, within the first 18 months of ownership
of a new vehicle or the first 18,000 miles (29,000 km), whichever occurs
first:
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1. Two or more repair attempts are made on the same nonconformity
likely to cause death or serious bodily injury OR
2. Four or more repair attempts are made on the same nonconformity
(a defect or condition that substantially impairs the use, value or
safety of the vehicle) OR
3. The vehicle is out of service for repair of nonconformities for a total
of more than 30 calendar days (not necessarily all at one time).
In the case of 1 or 2 above, the consumer must also notify the
manufacturer of the need for the repair of the nonconformity at the
following address:
Mazda North American Operations
7755, Irvine Center Drive
Irvine, CA 92618–2922
MAZDA IMPORTERS/DISTRIBUTORS
U.S.A (Importer/Distributor)
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
TEL: 1 (800) 222–5500 (in U.S.A.)
(949) 727–1990 (outside U.S.A.)
(Distributor in each area)
CANADA
Mazda Canada, Inc.
55 Vogell Road
Richmond Hill, Ontario L4B 3K5 Canada
TEL: 1 (800) 263–4680 (in Canada)
(416) 609–9909 (outside Canada)
PUERTO RICO & VIRGIN ISLANDS
Plaza Motors Corp. (Mazda de Puerto Rico)
P.O. Box 362722, San Juan, Puerto Rico 00936–2722
TEL: (787) 788–9300
GUAM
(d.b.a. Triple J. Enterprises, Inc.)
P.O. Box 6066 Tamuning, Guam
TEL: (671) 646–9216
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SAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234–7524
Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
Beach Road
Chalan LauLau
Saipan, MP 96950
TEL: (670) 235–4868
AMERICAN SAMOA
Polynesia Motors, Inc.
P.O. Box 1120, Pago Pago, American Samoa 96799
TEL: (684) 699–1854
WARRANTIES FOR YOUR MAZDA
•New Vehicle Limited Warranty
•Safety Restraint System Limited Warranty
•Anti-perforation Limited Warranty
•Federal Emission Control Warranty
– Emission Defect Warranty
– Emission Performance Warranty
•California Emission Control Warranty (if applicable)
•Replacement Parts and Accessories Limited Warranty
•Tire Warranty
NOTE:Detailed warranty information is provided with your Mazda
portfolio.
Outside the United States
Government regulations in the United States require that automobiles
meet specific emission regulations and safety standards. Therefore,
vehicles built for use in the United States, may differ from those sold in
other countries.
The differences may make it difficult or even impossible for your vehicle
to receive satisfactory servicing in other countries. We strongly
recommend that you NOT take your Mazda outside the United States.
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However, in the event that you are moving to Canada permanently,
Mazda vehicles built for use in the United States could be eligible for
exportation to Canada with specific vehicle modifications to comply with
the Canadian Motor Vehicle Safety requirements.
Special Note: The above is applicable for permanent import/export
situations and not related to travelers on vacation.
You may have the following problems if you do take your vehicle outside
of the United States:
•Recommended fuel may be unavailable. Any kind of leaded fuel or
low-octane fuel will affect vehicle performance and damage the
emission controls and engine.
•Proper repair facilities, tools, testing equipment, and replacement
parts may not be available.
Please refer to your manufacturers warranty booklet for more information.
Outside Canada
Government regulations in Canada require that automobiles meet specific
emission regulations and safety standards. Therefore, vehicles built for
use in Canada, may differ from those sold in other countries.
The differences may make it difficult or even impossible for your vehicle
to receive satisfactory servicing in other countries. We strongly
recommend that you NOT take your Mazda outside Canada. However, in
the event that you are moving to the United States permanently, Mazda
vehicles built for use in Canada could be eligible for exportation to the
United States with specific vehicle modifications to comply with the
United States Federal Motor Vehicle Safety requirements.
Special Note: The above is applicable for permanent import/export
situations and not related to travelers on vacation.
You may have the following problems if you do take your vehicle outside
of Canada:
•Recommended fuel may be unavailable. Any kind of leaded fuel or
low-octane fuel will affect vehicle performance and damage the
emission controls and engine.
•Proper repair facilities, tools, testing equipment, and replacement
parts may not be available.
Please refer to your manufacturers warranty booklet for more
information.
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To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at
1–888–327–4236 (TTY: 1–800–424–9153); go tohttp://www.safercar.gov;
or write to:
NHTSA
400 Seventh Street, SW
Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
(Note)
If you live in the U.S.A., all correspondence to:
Mazda North American Operations
7755, Irvine Center Drive
Irvine, California 92618–2922
P.O. Box 19734
Irvine, CA 92623–9734
Customer Assistance Center
or toll free at 1 (800) 222–5500
If you live outside of the U.S.A., please contact the nearest Mazda
Distributor. See theMazda importers/distributorssection in this
chapter.
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