2006 LINCOLN ZEPHYR service

BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer to Brake system warning
light in the Instrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an Anti-lock Braking System (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
onset of wheel lockup during brake application and compensates for this
tendency. Noise from the ABS pump motor and brake pedal pulsation
may be observed during ABS braking; any pulsation or mechanical noise
you may feel or hear is normal. In addition, the ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal.
ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS may be disabled and may need to be serviced.
Even when the ABS is disabled and
the ABS light is on, normal braking
is still effective. (If your BRAKE
warning lamp illuminates with the
parking brake released, have your
brake system serviced immediately.) P!
BRAKE
ABS
P!
BRAKE
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TRACTION CONTROL 
The Traction Control  system helps you maintain the stability and
steerability of your vehicle, especially on slippery road surfaces such as
snow- or ice-covered roads and gravel roads. The system will allow your
vehicle to make better use of available traction in these conditions.
During Traction Control  operation,
the traction control active light will
illuminate, you may hear an electric
motor type of sound coming from
the engine compartment, and the
engine may not “rev-up” when you
push further on the accelerator. This is normal system behavior and
should be no reason for concern.
Aggressive driving in any road conditions can cause you to lose
control of your vehicle increasing the risk of severe personal
injury or property damage. The occurrence of a Traction Control 
event is an indication that at least some of the tires have exceeded
their ability to grip the road; this may lead to an increased risk of loss
of vehicle control, vehicle rollover, personal injury and death. If you
experience a severe road event, SLOW DOWN.
The Traction Control  switch is
located on the instrument panel.
The Traction Control  system will
automatically turn on every time the
ignition is turned off and on. The
Traction Control  system should
normally be left on.
If you should become stuck in snow
or ice or on a very slippery road surface, try switching the Traction
Control  system off by pressing the switch on the instrument panel.
Switching the Traction Control  system off may allow excess wheel spin
to “dig” the vehicle out and enable a successful “rocking” maneuver.
When the Traction Control  system is off, an indicator light will
illuminate and will remain on until the system is turned back on or the
ignition is turned off and on.
If a system fault is detected, the traction control active light will
illuminate, the Traction Control  button will not turn the system on or
off and your vehicle should be serviced by an authorized dealer.
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STEERING
To prevent damage to the power steering system:
• Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
• Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
• Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
• Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
• Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
• an improperly inflated tire
• uneven tire wear
• loose or worn suspension components
• loose or worn steering components
• improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Speed sensitive steering
The steering in your vehicle is speed sensitive. At high speeds, steering
assist will decrease to improve steering feel. At lower speeds,
maneuverability will be increased.
If the amount of effort required to steer your vehicle changes while
driving at a constant vehicle speed, have the power steering system
checked by your authorized dealer.
AUTOMATIC TRANSMISSION OPERATION
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the RUN position unless brake pedal is depressed.
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
• 24–hours, seven days a week
• for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury vehicles,
and four years or 50,000 miles (80,000 km) on Lincoln vehicles.
Roadside assistance will cover:
• a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
• battery jump start
• lock-out assistance (key replacement cost is the customer’s responsibility)
• fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
• winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Canadian customers refer to your Owner Information Guide for
information on:
• coverage period
• exact fuel amounts
• towing of your disabled vehicle
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
• Towing a trailer
• Driving vehicles equipped with a camper body
• Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
How to change a flat tire
To help prevent the vehicle from moving when you change a tire,
be sure the parking brake is set, then block (in both directions)
the wheel that is diagonally opposite (other side and end of the
vehicle) to the tire being changed.
If the vehicle slips off the jack, you or someone else could be
seriously injured.
Do not attempt to change a tire on the side of the vehicle close
to moving traffic. Pull far enough off the road to avoid the
danger of being hit when operating the jack or changing the wheel.
Before changing the tire:
1. Park on a level surface.
2. Activate the hazard flashers.
3. Place the gearshift lever in P (Park).
4. Set the parking brake.
5. Turn off the ignition.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
If your vehicle is to be towed using wheel lift equipment, the non-lifted
wheels must be place on a dolly to prevent damage to the vehicle.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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GETTING THE SERVICES YOU NEED
At home
You must take your Lincoln or Mercury vehicle to an authorized dealer
for warranty repairs. While any authorized dealer handling your vehicle
line will provide warranty service, we recommend you return to your
selling authorized dealer who wants to ensure your continued
satisfaction. Please note that certain warranty repairs require special
training and/or equipment, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer. A reasonable time must be allowed to perform a repair
after taking your vehicle to the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or remanufactured or other parts that are
authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Lincoln Mercury Customer
Relationship Center at 1-800-521-4140.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the authorized
dealer could provide, after following the steps described above, contact
the Ford Customer Relationship Center to find an authorized dealer to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
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In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the authorized dealer could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealer to help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
• Your telephone number (home and business)
• The name of the authorized dealer and the city where the authorized
dealer is located
• The year and make of your vehicle
• The date of vehicle purchase
• The current odometer reading
• The vehicle identification number (VIN)
Additional Assistance
If you still have a complaint involving a warranty dispute, you may wish to
contact the Better Business Bureau (BBB) AUTO LINE program (U.S. only).
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