Page 400 of 493

IN CASE OF AN EMERGENCY
378Voice command error messages:
“Pardon”
The system has not been able to match your command with a
word that it knows. Repeating the command distinctly should
fix the problem. After 3 pardon responses, the system will try
to guess the command you are requesting. If correct, say
“Yes”, if not, say “No” and the system will prompt you with its
next−best guess.
“Slower, please”
Repeat the command after a short pause. This response
normally happens if you say a command before the system is
ready for it or if there is substantial background noise.
General tips for better speech recognition:
Noise may confuse the speech recognition system. You
usually get better performance from the system in quieter
conditions:
The air conditioning/heater fan creates noise. Turn it down
or off for better speech system performance.
Driving at high speeds creates louder engine noise and
wind noise. You may get better results at lower speeds.
An open window or an open moon roof results in more noise
in the vehicle. Close all windows for better results.
Noisy rainstorms can also reduce performance.
If passengers are talking while you use the speech system,
it may be confused by their speech. You will get better
results if all occupants of the vehicle are quiet while the
system is listening for commands.
Personal calling—the system is only listening for about 5
seconds aft er it prompts you to speak. If the system does not
hear a response, it will prompt you again, or cancel the
transaction. If you begin to speak too soon, it will tell you
“Slower, please”. Try pausing for a half second before
speaking.
Page 406 of 493

IN CASE OF AN EMERGENCY
384
IF YOU LOSE YOUR KEYS ORLOCK YOURSELF OUT
You can purchase a new key at your Lexus dealer if you
can give them the key number and master key.
Even if you lose only one key, contact your Lexus dealer to
make a new key. If you lose all your master keys, you cannot
make new keys; the whole engine immobilizer system must be
replaced.
See the suggestion given in “Keys” on page 8.
You can use the wireless remote control system with the new
key. Contact your Lexus dealer for detailed information.
If your keys are locked in the vehicle and you cannot get a
duplicate, many Lexus dealers can still open the door for you
using sp ecial tools. If your vehicle is equipped with Lexus Link
System, call the Lexus Link Call Center 1 −800−25−LEXUS
(Toll−Free) (1 −800− 255−3987) and select the option for Lexus
Link. Once you provide the Lexus Link Call Center Advisor
with your Lexus Link PIN (Personal Identification Number),
they will unlock your vehicle.
NOTICE
You must provide the Lexus Link operator with your
Lexus Link PIN (Personal Identification Number ) before
they lock/unlock your vehicle or activate a remote horn
and lights. However, the Lexus Link System will not be
able to lock or unlock your vehicle or perform lights
flashing/remote horn if it has been parked for 48 hours
or more after the ignition is turned off. Upon
subscription expiration, all Lexus Link services (i.e.
automatic notification, emergency call functions,
service call functions, remote door locking/unlocking
function, remote horn and lights function) are
deactivated.
If you must break a window to get in, we suggest breaking the
smallest side window because it is the least expensive to
replace. Be extremely cautious to avoid glass cuts.
Page 409 of 493

MAINTENANCE
387
Your copy of the repair order is proof that all required
maintenance has been performed for warranty coverage. If
any problems should arise with your vehicle while under
warranty,
your Lexus dealer will promptly take care of it. Again,
be sure to keep a copy of the repair order for any service
performed on your Lexus.
What about do it yourself maintenance?
Many of the maintenance items are easy to do yourself, if you
have a little mechanical ability and a few basic automotive
tools. Simple instructions for how to perform them are
presented in Section 6.
If you are a skilled do −it− yourself mechanic, the Lexus service
manuals are recommended. Please be aware that
do− it−yourself maintenance can affect your warranty
coverage. See your “Owner’s Guide”, “Owner’s Manual
Supplement” or “Warranty Booklet” for the details.
GENERAL MAINTENANCE
Listed below are the general maintenance items that should be
performed at the intervals specified. It is recommended that
any problem you notice be brought to the attention of your
Lexus dealer or qualified service shop for their advice.
CAUTION
Make these checks only with adequate ventilation if you
run the engine.
Engine compartment
Items listed below should be checked from time to time,
e.g. each time when refueling.
Washer fluid
Make sure there is suf ficient fluid in the tank. See page 458 for
additional information.
Engine coolant level
Make sure the coolant level is between the Upper and Lower
lines on the see−through reservoir when the engine is cold.
See page 413 for additional information.
Radiator, condenser and hoses
Check that the front of the radiator and condenser are clean
and not blocked with leaves, dirt, or insects. See page 414 for
additional information.
Page 410 of 493

MAINTENANCE
388Battery
Your Lexus has a maintenance free battery. You do not have
to add distilled water. For longer life of the battery, however,
see page 450 for additional information.
Brake fluid level
Make sure the brake fluid level is correct. See page 421 for
additional information.
Engine oil level
Check the level on the dipstick with the engine turned off and
the vehicle parked on a level spot.
See page 410 for additional
information.
Suspension fluid level
Make sure the suspension fluid level is correct. See page 423
for additional information.
Power steering fluid level
Check the level through the reservoir. The level should be in
the “HOT” or “COLD” range depending on the fluid
temperature. See page 422 for additional information.
Exhaust system
If you notice any change in the sound of the exhaust or smell
exhaust fumes, have the cause located and corrected
immediately. (See “Engine exhaust caution” on page 255.)
Vehicle interior
Items listed below should be checked regularly, e.g. while
performing periodic services, cleaning the vehicle, etc.
Lights
Make sure the headlights, stop lights, tail lights, turn signal
lights, and other lights are working. Check headlight aim.
Service reminder indicators and warning buzzers
Check that all service reminder indicators and warning
buzzers function properly.
Steering wheel
Check that it ha s the specified free play. Be alert for changes
in steering condition, such as hard steering, excessive free
play or strange noise.
Seats
Check that all front seat controls such as seat adjusters,
seatback recliner, etc. operate smoothly. Check that the head
restraints move up and down smoothly and that the locks hold
securely in any latched position. For folding −down rear
seatbacks, swing− up rear seat cushions and detachable third
seats, check that the latches lock securely.
Seat belts
Check that the seat belt system such as buckles, retractors
and anchors operate properly and smoothly. Make sure the
belt webbing is not cut, frayed, worn or damaged.
Page 411 of 493

MAINTENANCE
389
Accelerator pedal
Check
the pedal for smooth operation and uneven pedal ef fort
or catching.
Brake pedal
Check the pedal for smooth operation and the proper
clearance and free play. Check the brake booster function.
Brakes
In a safe place, check that the brakes do not pull to one side
when applied.
Parking brake
Check that the lever has the proper travel and that, on a safe
incline, your vehicle is held securely with only the parking
brake applied.
Automatic transmission “Park” mechanism
Check the lock release button of the selector lever for proper
and smooth operation. On a safe incline, check that your
vehicle is held securely with the selector lever in “P” position
and all brakes released.
Vehicle exterior
Items listed below should be performed from time to time,
unless otherwise specified.
Wheel nuts
When checking the tires, make sure to check the nuts for
looseness. Tighten them if necessary.
Fluid leaks
Check underneath for leaking fuel, oil, water or other fluid after
the vehicle has been parked for a while. If you smell fuel fumes
or notice any leak, have the cause found and corrected
immediately.
Doors and engine hood
Check that all doors and back door, operate smoothly and all
latches lock securely. Make sure the engine hood secondary
latch secures the hood when the primary latch is released.
Tire inflation pressure
Check the pressure with a gauge every two weeks, or at
least once a month and adjust as shown on the tire and
loading information label. See page 424 for additional
information.
Tire surface
Check the tires carefully for cuts, damage or excessive
wear. See page 438 for additional information.
Page 412 of 493

MAINTENANCE
390
Tire rotation
Rotate the tires according to the maintenance schedule.
(For scheduled maintenance information, please refer to
the “Owner’s Manual Supplement / Scheduled
Maintenance”.) See page 437 for additional information.DOES YOUR VEHICLE NEED
REPAIRING?
Be on the alert for changes in performance and sounds, and
visual tip −offs that indicate service is needed. Some important
clues are:
Engine missing, stumbling, or pinging
Appreciable loss of power
Strange engine noises
A fluid leak under the vehicle (However, water dripping from
the air conditioning after use is normal.)
Change in exhaust sound (This may indicate a dangerous
carbon monoxide leak. Drive with the windows open and
have the exhaust system checked immediately.)
Flat−looking tires, excessive tire squeal when cornering,
uneven tire wear
Vehicle pulls to one side when driving straight on a level
road
Strange noises related to suspension movement
Loss of brake effectiveness, spongy feeling brake pedal,
pedal almost touches floors, vehicle pulls to one side when
braking
Engine coolant temperature continually higher than normal
Engine continually runs hot; oil pressure gauge stays low.
Page 415 of 493
SECTION 6 – 1
393
SERVICE PROCEDURES AND
SPECIFICATIONS
Introduction
Vehicle identification394
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
.
Theft prevention labels 395
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Engine compartment overview 396
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Do−it−yourself service precautions 397
. . . . . . . . . . . . . . . . . . . . . . . . .
Parts and tools 398
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . .
Page 416 of 493
INTRODUCTION
394
VEHICLE IDENTIFICATION
61X001
The vehicle identification number (VIN) is the legal
identifier for your vehicle. This number is on the left top
of the instrument panel and can be seen through the
windshield from outside.
This is the primary identification number for your Lexus. It is
used in registering the ownership of your vehicle.
32X600b
The vehicle identification number (VIN) is also on the
Certification Label.
61X008b
The engine number is stamped on the engine block as
shown.