Page 367 of 392

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
IF YOU NEED CONSUMER ASSISTANCE 367
9
Page 370 of 392

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
370 IF YOU NEED CONSUMER ASSISTANCE
Page 375 of 392

Emergency Starting..................... 289
Keyless Transmitter Replacement (RKE)....... 24
Saving Feature (Protection)............... 120
Bearings.............................. 324
Belts, Drive............................ 304
Belts, Seat.............................. 33
Body Mechanism Lubrication............... 311
B-Pillar Location........................ 252
Brake Assist System...................... 132
Brake Control System, Electronic............. 130
Brake System........................... 319
Anti-Lock (ABS)....................131,243
Fluid Check.......................... 321
Hoses.............................. 320
Parking............................. 241
Warning Light........................ 176
Brake/Transmission Interlock............... 237
Break-In Recommendations, New Vehicle........ 69
Bulb Replacement.....................334,335Capacities, Fluid........................ 341
Caps, Filler
Fuel................................ 272
Radiator (Coolant Pressure)............... 316
Car Washes............................ 325
Carbon Monoxide Warning............70,152,271
Cargo Area Cover....................... 164
Cargo Area Features...................... 163
Cargo Compartment...................... 163
Light............................... 163
Cargo Light............................ 163
Cargo Load Floor........................ 167
Cargo Tie-Downs........................ 165
Catalytic Converter...................... 306
Caution, Exhaust Gas..................... 152
CD (Compact Disc) Player................. 198
Cellular Phone.......................... 82
Center High Mounted Stop Light............ 340
Chart, Tire Sizing........................ 249
INDEX 375
10
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Filler Door (Gas Cap)................... 272
Filter............................... 305
Gasoline............................ 268
Gauge.............................. 182
Hoses.............................. 322
Requirements......................268,341
Tank Capacity........................ 341
Fuel System Caution..................... 273
Fuses................................ 328
Garage Door Opener (HomeLink) ........... 150
Gas Cap (Fuel Filler Cap)...............272,297
Gasoline, Clean Air...................... 269
Gasoline (Fuel)......................... 268
Gasoline, Reformulated................... 269
Gauges
Coolant Temperature.................... 180
Fuel................................ 182
Speedometer......................... 176Tachometer.......................... 178
Gear Ranges........................... 237
General Information....................23,268
Glass Cleaning.......................... 328
Gross Axle Weight Rating.................. 275
Gross Vehicle Weight Rating................ 275
Hands-Free Phone (UConnect™).............. 82
Hazard Warning Flasher................... 288
Head Restraints......................... 107
Head Rests............................ 107
Headlights............................ 121
Bulb Replacement...................... 335
On With Wipers....................... 121
Replacing............................ 335
Heated Mirrors.......................... 80
Heated Seats........................... 108
High Beam Indicator..................... 176
High Beam/Low Beam Select (Dimmer) Switch . . 125
INDEX 379
10
Page 384 of 392

Paint Care............................. 324
Paint Damage.......................... 324
Panic Alarm............................ 22
Park Assist System, Rear.................. 138
Parking Brake.......................... 241
Passing Light........................... 125
Pedals, Adjustable....................... 144
Pets.................................. 69
Pets, Transporting........................ 69
Phone, Cellular.......................... 82
Phone, Hands-Free (UConnect™)............. 82
Placard, Tire and Loading Information......... 252
Polishing and Waxing..................... 325
Power
Distribution Center..................... 330
Door Locks........................... 19
Mirrors.............................. 80
Outlet (Auxiliary Electrical Outlet).......... 160
Seats............................... 108Steering..........................246,310
Sunroof............................. 157
Windows............................. 29
Pregnant Women and Seat Belts.............. 41
Pretensioners
Seat Belts............................. 39
Programmable Electronic Features......151,156,186
Programming Transmitters
(Remote Keyless Entry).................151,156
Radial Ply Tires......................... 261
Radiator Cap (Coolant Pressure Cap).......... 316
Radio Broadcast Signals................... 197
Radio Operation......................198,221
Radio, Satellite.......................213,216
Radio (Sound Systems).................... 198
Rain Sensitive Wiper System................ 128
Rear Cup Holder........................ 162
Rear Liftgate............................ 16
384 INDEX