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Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™does not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone call
conversation, sometimes
Blue&Me™disconnects the ongoing
phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting,
the mobile phone displays a message
that asks if you wish to retrieve the
call. Confirm using the mobile phone
keypad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™, by selecting the option
DEL. PHONEBOOK. Then download
the phonebook again selecting the
option PHONEBOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology device
This is the max. number of calls that
can be stored
–
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MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA
Or Blue&Me™says:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
❒Follow the instructions to connect
your USB device to Blue&Me™.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™will loose power tem-
porarily. In this event media library
shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™.
Building the media library may require
a few minutes.
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Problem Probable Cause Possible Solution
Displayed message:
NO PLAYLISTS
Or Blue&Me™says:
“No playlist found”
Displayed message:
INVALID
Displayed message:
EMPTY PLAYLIST
Or Blue&Me™says:
“Empty playlist.”
Displayed message: BAD MEDIABuild a playlist on your computer using
your media file software and then copy
it to your USB device
❒Make sure the playlist is in
.m3uor .wplformat.
❒Build the playlist again
following the instructions given in
section BUILDING PLAYLISTS FOR
Blue&Me™- PRACTICAL HINTS.
❒If the problem persists, delete the
playlist from your USB device.
❒Delete the playlist from your
USB device or copy media files to
the playlist using your media file
software.
❒Reduce the number of tracks
in the playlist, using your media file
software.
Delete bad media from your USB
device No playlist is stored on the USB device
connected
Playlist is damaged or invalid
❒No media file is contained
in the playlist
❒The .wplfile is too large for
Blue&Me™memory capacity
❒The playlist does not contain
references to media files on your
USB device
Digital audio file is damaged or invalid
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Problem Probable Cause Possible Solution
Displayed message:
PROTECTED
Or Blue&Me™says:
“Protected content”.
Blue&Me™does not play all the digital
audio files in the playlist
The media library does not show
all the digital audio files stored
on the USB device
After pronouncing a command,
Blue&Me™says:
“Command not available”, although
the command you prompt is a first level
voice command–
For further details see section
“SUPPORTED USB MEMORY DEVICES”
–
If the track is paused, resume playback
by pressing
&.
Then pronounce the voice command
again. The track selected is DRM-protected
and it cannot be played by
the media player
Your playlist contains DRM-protected
files that cannot be played; or it
contains references to invalid media
files
❒Your playlist contains DRM-
protected files that are ignored
during playback
❒Your playlist contains more than
20.000 tracks, that is the max.
number of files that can be copied
to the media library.
❒The playlist stored on your USB
device contains more than 20
nested folders.
Nested folders files will not be
copied to the media library.
Certain commands are not available
when the track is paused or the CD
player is playing a track
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Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™
PERSONAL DATA PROTECTION
Blue&Me™ functions entail personal data handling. In order to protect and to prevent non-authorized access to personal data,
Blue&Me™has been implemented with the following criteria:
❒Personal data connected to hands-free kit functions (phonebook and last calls) can only be accessed after automatic recognition
of your Bluetooth®wireless technology enabled mobile phone;
❒
Stored personal data can be deleted using the specific Blue&Me™functions.
For further details on how to delete personal data, refer to section SETTINGS FUNCTION - MANAGING USER DATA.
IMPORTANT Take into account that when leaving your car at a service centre, personal data stored on Blue&Me™ (phonebook
and last calls) may be disclosed or may be subject to improper use. Before leaving your car at the service centre you can delete stored
data and phonebook from Blue&Me™.
For further details on how to delete personal data and phonebook, refer to section SETTINGS FUNCTION - MANAGING USER
DATA.To reset the USB memory device using
Microsoft
®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB
memory device, select Properties,
select Tools, click on key
“Check Now...” in field “Error-checking”,
select “Automatically fix file system
errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready
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SYSTEM SOFTWARE USE NOTICE
This system contains software that is licensed to Manufacturer pursuant to a license agreement. Any removal, reproduction, reverse
engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited
and may subject you to legal action.
WARNING Hacking the Blue&Me™device or installing unapproved software may lead to warranty void and compromises of
safety and of the security of stored information.
END USER LICENSE AGREEMENT (“EULA”)
– You have acquired a device (“DEVICE”) which includes software licensed by Fiat Auto S.p.A. from one or more software licen-
sors (“Fiat Auto S.p.A.’s Software Suppliers”). Such software products, as well as associated media, printed materials, and “on-
line” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFT-
WARE is licensed, not sold. All rights reserved.
– IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. INSTEAD, PROMPTLY CONTACT FIAT AUTO S.p.A. FOR INSTRUCTIONS ON RETURN OF THE UN-
USED DEVICE(S). ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE,
WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CON-
SENT).
GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:
– You may use the SOFTWARE as installed on the DEVICE.
DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS
– Speech Recognition.If the SOFTWARE includes speech recognition component(s), you should understand that speech recog-
nition is an inherently statistical process and that recognition errors are inherent in the process. Neither Fiat Auto S.p.A. nor its
suppliers shall be liable for any damages arising out of errors in the speech recognition process.
– Limitations on Reverse Engineering, Decompilation and Disassembly.You may not reverse engineer, decompile, or
disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwith-
standing this limitation.
– Single EULA. The end user documentation for the DEVICE may contain multiple versions of this EULA, such as multiple trans-
lations and/or multiple media versions (e.g., in the user documentation and in the software). Even if you receive multiple versions
of the EULA, you are licensed to use only one (
1) copy of the SOFTWARE.
Page 80 of 82

78
– No Rental.Except as authorized by Fiat Auto S.p.A., you may not rent, lease, or lend the SOFTWARE.
– SOFTWARE Transfer.You may permanently transfer all of your rights under this EULA only as part of a sale or transfer of
the DEVICE, provided you retain no copies, you transfer all of the SOFTWARE (including all component parts, the media and print-
ed materials, any upgrades, this EULA and, if applicable, the Certificate(s) of Authenticity), and the recipient agrees to the terms
of this EULA. If the SOFTWARE is an upgrade, any transfer must include all prior versions of the SOFTWARE.
– Termination.Without prejudice to any other rights, Fiat Auto S.p.A. or Fiat Auto S.p.A.’s Software Suppliers may terminate
this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFT-
WARE and all of its component parts.
– Consent to Use of Data.You agree that Fiat Auto S.p.A.’s Software Suppliers, their affiliates and/or their designated agent may
collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. Fi-
at Auto S.p.A.’s Software Suppliers, their affiliates and/or their designated agent may use this information solely to improve their
products or to provide customized services or technologies to you. Fiat Auto S.p.A.’s Software Suppliers, their affiliates and/or
their designated agent may disclose this information to others, but not in a form that personally identifies you.
– Internet-Based Services Components.The SOFTWARE may contain components that enable and facilitate the use of cer-
tain Internet-based services. You acknowledge and agree that Fiat Auto S.p.A.’s Software Suppliers, their affiliates and/or their des-
ignated agent may automatically check the version of the SOFTWARE and/or its components that you are utilizing and may pro-
vide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE.
– Additional Software/Services.The SOFTWARE may permit Fiat Auto S.p.A., Fiat Auto S.p.A.’s Software Suppliers, their affil-
iates and/or their designated agent to provide or make available to you SOFTWARE updates, supplements, add-on components,
or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Sup-
plemental Components”).
– If Fiat Auto S.p.A. provides or makes available to you Supplemental Components and no other EULA terms are provided along
with the Supplemental Components, then the terms of this EULA shall apply.
– If Fiat Auto S.p.A.’s Software Suppliers, their affiliates and/or their designated agent make available Supplemental Components,
and no other EULA terms are provided, then the terms of this EULA shall apply, except that the Fiat Auto S.p.A.’s Software
Suppliers or affiliate entity providing the Supplemental Component(s) shall be the licensor of the Supplemental Component(s).
– Fiat Auto S.p.A., Fiat Auto S.p.A.’s Software Suppliers, their affiliates and/or their designated agent reserve the right to discon-
tinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE.