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UNDERSTANDING YOUR INSTRUMENT PANEL 113
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Depending on the driving style, the mileage covered
and the operating conditions, the next service due is
displayed either as a remaining distance in "mi"
(in km) or as a remaining time in "days". The length of
time between services should not exceed 2 years.
The display will be cancelled when the
button (‘) is pressed, or automatically after
10 seconds.
When a service has been performed, have the ASSYST
maintenance computer reset by an authorized Sprinter
Dealer.
Should your Sprinter for any reason not be serviced by
an authorized Sprinter Dealer, the ASSYST
maintenance computer can, in exceptional
circumstances, be reset as follows:
Turn the key to position 2 in the ignition lock and
immediately press the button (‘) twice.
Within 10 seconds, return the key to position 0 in the
ignition lock.
Press and hold the button (‘). Turn the key to
position 2 in the ignition lock. Keep the
button (‘) pressed.The maintenance indicator with the current remaining
time/distance is shown.
After about 10 seconds, an acoustic signal will sound
and the maintenance indicator is displayed with the
new remaining time/distance.
Release the button (‘).
NOTE: The ASSYST maintenance computer provides
information on the optimum maintenance requirements.
If maintenance intervals are not observed, resulting
damage will not be covered by Warranty.
The ASSYST maintenance computer is not an engine
oil gauge.
Engine oil level – for display in instrument cluster, see
next page.
If the engine oil level indicator lamp lights up, refer to
"Engine Oil Level Indicator Lamp".
If the battery is disconnected, the time is not recorded
by the ASSYST maintenance computer. Such periods
must be considered if maintenance intervals are
measured by time.
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MAINTENANCE SCHEDULES 307
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SPECIAL MAINTENANCE REQUIREMENTS
If bodies built by manufacturers other than
DaimlerChrysler Corporation are fitted to the vehicle, the
maintenance requirements and lubrication intervals
specified by the body manufacturer must be adhered to,
in addition to all standard maintenance requirements.
Brake Fluid
Only use brake fluids approved by the manufacturer
(DOT 4 plus). Information about brake fluids is
available from your Sprinter Dealer.
Coolant
Have the corrosion inhibitor/antifreeze concentration
in the coolant checked before the onset of winter (once
a year in countries with high prevailing temperatures).
Have the coolant renewed every fifteen years or
100,000 miles.
Dust Filter for Heating/Ventilation Replacement
The dust filter and the tailgate interior filter are
renewed during routine maintenance service.
However, if operating conditions are dusty, these
filters should be renewed more frequently.ENGINE OIL CHANGE AND FILTER
REPLACEMENT
In a minimum, change the engine oil and oil filter once
a year - even if the vehicle mileage per year is extremly
low. For standard oil service schedules, please see the
chapter oil service and maintenance service.
Once a Year
Select the viscosity of the engine oil (SAE classes)
according to the outside air temperature.
Only use engine oil approved by DaimlerChrysler
Corporation if following the ASSYST system
guidelines.
Information is available from your Sprinter Dealer.
If the fuel used has a sulphur content exceeding 0.05 %
by weight, the service intervals should be split in half.
If the sulphur content of the fuel used is between 0.3%
and 0.8% by weight, the service intervals should be
split in half (i.e. every 5,000 miles instead of every
10,000 miles).
Page 313 of 330

IF YOU NEED CONSUMER ASSISTANCE 313
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If for some reason you are still not satisfied, talk to
the general manager or owner of the dealership.
They want to know if you need assistance.
If your dealership is unable to resolve the concern,
you may contact the Manufacturer’s Customer
Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
Owner’s name and address
Owner’s telephone number (home and office)
Dealership name
Vehicle identification number
Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer
Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
Phone: (800) 992-1997DaimlerChrysler Canada, Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico (915) 729-1248 or 729-1240
Outside Mexico (525) 729-1248 or 729-1240
Customer Assistance For The Hearing Impaired Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD
(Telecommunication Devices for the Deaf) equipment
at its Customer Center. Any hearing or speech
impaired customer who has access to a TDD or a
conventional teletypewriter (TTY) in the United States
can communicate with the manufacturer by dialing 1-
800-380-CHRY.