Page 511 of 536

technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
IF YOU NEED CONSUMER ASSISTANCE 511
9
Page 514 of 536

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE: A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
514 IF YOU NEED CONSUMER ASSISTANCE
Page 519 of 536

Belts, Drive............................ 435
Belts, Seat ............................ 31,68
Body Mechanism Lubrication ............... 443
B-Pillar Location ........................ 339
Brake Fluid ............................ 486
Brake System ........................ 330,450
Anti-Lock (ABS) ....................... 331
Disc Brakes .......................... 450
Hoses .............................. 451
Master Cylinder ....................... 450
Parking ............................. 328
Warning Light ........................ 224
Break-In Recommendations, New Vehicle ....... 106
Bulb Replacement ....................... 470
Bulbs, Light ............................ 470
Cab Top Clearance Lights .................. 477
Calibration, Compass ..................... 180
Camper ............................... 209 Capacities, Fluid
........................ 483
Caps, Filler Oil (Engine) .......................... 434
Power Steering ........................ 441
Car Washes ............................ 462
Carbon Monoxide Warning ...........108,211,360
Cargo Light ............................ 165
Cassette Tape and Player Maintenance ......... 272
Catalytic Converter .................... 365,437
CD (Compact Disc) Player ............228,236,250
Cellular Phone .......................... 121
Center High Mounted Stop Light ............ 476
Center Lap Belts ....................... 40,77
Center Seat Storage Compartment .........199,200
Certification Label ....................... 367
Chart, Tire Sizing ........................ 336
Check Engine Light
(Malfunction Indicator Light) ............... 223
Child Restraint ...................... 56,93,94
INDEX 519
10
Page 523 of 536

Front Axle (Differential)................... 452
Front Wheel Bearings ..................... 457
Fuel ................................. 356
Filter ............................... 436
Gauge .............................. 226
Octane Rating ...................... 356,485
Requirements ...................... 356,483
Tank Capacity ........................ 483
Fuel, Flexible ............. See Flexible Fuel Vehicles
Fuses ................................ 466
Garage Door Opener (HomeLink ) ........... 183
Gas Cap (Fuel Filler Cap) .................. 361
Gasoline (Fuel) ......................... 356
Gasoline, Reformulated ................... 357
Gauges ............................... 219
Coolant Temperature .................... 221
Fuel ................................ 226
Oil Pressure .......................... 220 Speedometer
......................... 220
Tachometer .......................... 219
Voltmeter ............................ 219
Gear Ranges ........................ 299,305
Glass Cleaning .......................... 465
Grocery Bag Retainer ..................... 204
Gross Axle Weight Rating .................. 371
Gross Vehicle Weight Rating ................ 370
GVWR ............................... 367
Hands-Free Phone (UConnect™) ............. 121
Hazard Warning Flasher ................... 398
Head Restraints ......................... 147
Headlights ............................ 470
High Beam ........................... 167
High Beam/Low Beam Select Switch ........ 167
Lights On Reminder .................... 165
Passing ............................. 166
Switch .............................. 164
INDEX 523
10
Page 528 of 536

Parking Brake.......................... 328
Passenger Airbag On/Off Switch ...........50,86
Passing Light ........................... 166
Pedals, Adjustable ....................... 170
Phone, Cellular ......................... 121
Phone, Hands-Free (UConnect™) ............ 121
Pickup Box ............................ 207
Placard, Tire and Loading Information ......... 339
Positive Crankcase Valve .................. 439
Power Distribution Center ..................... 466
Door Locks ........................... 18
Mirrors ............................. 118
Outlet (Auxiliary Electrical Outlet) .......... 192
Seats ............................ 149,151
Sliding Rear Window .................... 29
Steering .......................... 333,441
Sunroof ............................. 189
Windows ............................. 28 Power Steering Fluid
..................... 486
Pregnant Women and Seat Belts ............42,79
Pretensioners Seat Belts ........................... 40,78
Programmable Electronic Features .........185,188
Programming Transmitters
(Remote Keyless Entry) .................185,188
Radial Ply Tires ......................... 346
Radiator Cap (Coolant Pressure Cap) .......446,449
Radio Operation ................... 228,236,250
Radio Remote Controls .................... 270
Radio, Satellite ....................... 265,266
Radio (Sound Systems) ..............228,236,250
Rear Axle (Differential) .................... 452
Rear Seat, Folding .................... 153,155
Rear Wheel Bearings ..................... 457
Reclining Front Seats .................. 146,147
Reclining Rear Seats ...................... 153
528 INDEX