•Heavy Loading.
•Taxi, police, or delivery service (commercial service).
•Off-road or desert operation.
•If equipped for and operating with E-85 (ethanol)
fuel.
NOTE: IfANY of these apply to you then change your
engine oil every 3,000 miles (5 000 km) or 3 months,
whichever comes first and follow schedule “B” of the
Maintenance Schedules section of this manual.
NOTE: IfANY of these apply to you then flush and
replace your engine coolant every 102,000 miles (170 000
km) or 60 months, whichever comes first and follow
schedule “B” of the Maintenance Schedules section of
this manual.
NOTE: Most vehicles are operated under the conditions
listed for Schedule B. Second is Schedule
“A”. It is for vehicles that are not
operated under any of the conditions listed under Sched-
ule B.
Use the schedule that best describes your driving condi-
tions. Where time and mileage are listed, follow the
interval that occurs first.
NOTE: Under no circumstances should oil change in-
tervals exceed 6000 miles (10 000 km) or 6 months
whichever comes first.
CAUTION!
Failure to perform the required maintenance items
may result in damage to the vehicle.
MAINTENANCE SCHEDULES 489
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technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240
IF YOU NEED CONSUMER ASSISTANCE 511
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