Page 422 of 467

EMISSION CONTROL SYSTEM MAINTENANCE
The “Scheduled” maintenance services, listed inbold
typein this section (Section 8) must be done at the times
or mileages specified to assure the continued proper
functioning of the emission control system. These, and all
other maintenance services included in this manual,
should be done to provide best vehicle performance and
reliability. More frequent maintenance may be needed for
vehicles in severe operating conditions such as dusty
areas and very short trip driving.
Inspection and service also should be done any time a
malfunction is suspected.
NOTE:Maintenance, replacement, or repair of the emis-
sion control devices and systems on your vehicle may be
performed by any automotive repair establishment or
individual using any automotive part which has been
certified pursuant to U.S. EPA or, in the State of Califor-
nia, California Air Resources Board regulations.
MAINTENANCE SCHEDULES
There are two maintenance schedules that show the
requiredservice for your vehicle.
First is Schedule“B”. It is for vehicles that are operated
under the conditions that are listed below and at the
beginning of the schedule.
•Day or night temperatures are below 32° F (0° C).
•Stop and go driving.
•Extensive engine idling.
•Driving in dusty conditions.
•Short trips of less than 10 miles (16 km).
•More than 50% of your driving is at sustained high
speeds during hot weather, above 90° F C (32°).
•Trailer towing.
•Snowplowing.
422 MAINTENANCE SCHEDULES
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Page 423 of 467

•Heavy Loading.
•Taxi, police, or delivery service (commercial service).
•Off-road or desert operation.
•If equipped for and operating with E-85 (ethanol)
fuel.
NOTE:IfANYof these apply to you then change your
engine oil every 3,000 miles (5 000 km) or 3 months,
whichever comes first and follow schedule “B” of the
Maintenance Schedulessection of this manual.
NOTE:IfANYof these apply to you then flush and
replace your engine coolant every 102,000 miles (170 000
km) or 60 months, whichever comes first and follow
schedule “B” of theMaintenance Schedulessection of
this manual.
NOTE:Most vehicles are operated under the conditions
listed for ScheduleB.Second is Schedule“A”. It is for vehicles that are not
operated under any of the conditions listed under Sched-
uleB.
Use the schedule that best describes your driving condi-
tions. Where time and mileage are listed, follow the
interval that occurs first.
NOTE:Under no circumstances should oil change in-
tervals exceed 6000 miles (10 000 km) or 6 months
whichever comes first.
CAUTION!
Failure to perform the required maintenance items
may result in damage to the vehicle.
MAINTENANCE SCHEDULES 423
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Page 425 of 467

Schedule “B”
Follow schedule “B” if you usually operate your vehicle
under one or more of the following conditions.
•Day or night temperatures are below 32° F (0° C).
•Stop and go driving.
•Extensive engine idling.
•Driving in dusty conditions.
•Short trips of less than 10 miles (16 km).
•More than 50% of your driving is at sustained high
speeds during hot weather, above 90° F C (32°).
•Trailer towing.
•Snowplowing.
•Heavy Loading.
•Taxi, police, or delivery service (commercial service).
•Off-road or desert operation.
•If equipped for and operating with E-85 (ethanol)
fuel.
NOTE:IfANYof these apply to you then change your
engine oil every 3,000 miles (5 000 km) or 3 months,
whichever comes first and follow schedule “B” of the
Maintenance Schedulessection of this manual.
NOTE:IfANYof these apply to you then flush and
replace your engine coolant every 102,000 miles (170 000
km) or 60 months, whichever comes first and follow
schedule “B” of theMaintenance Schedulessection of
this manual.
If none of these apply to you, then change your engine oil
at every interval shown on scheduleAof theMainte-
nance Schedulessection of this manual.
SCHEDULE “B” 425
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Page 436 of 467
Miles 105,000 108,000 111,000 114,000 117,000 120,000
(Kilometers) (175 000) (180 000) (185 000) (190 000) (195 000) (200 000)
Replace ignition cables.X
Inspect PCV valve, replace as necessary.**X
Inspect auto tension drive belt and replace if
required.XX
Drain and refill automatic tranmission fluid
and change main sump and spin-on cooler
return filter (if equipped) [545RFE only].X
Flush and replace engine coolant at 120
months, if not replaced at 102,000 miles (170
000 km).X
* This applies only if the vehicle is used for frequent
trailer towing, snowplowing, fleet vehicle or commercial
service.
**This maintenance is recommend, but not required.Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
436 SCHEDULE “B”
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Page 442 of 467
Miles 102,000 108,000 114,000 120,000
(Kilometers) (170 000) (180 000) (190 000) (200 000)
[Months] [102] [108] [114] [120]
Replace spark plugs.X
Inspect PCV Valve, replace as necessary.** X
Inspection and service should also be performed anytime
a malfunction is observed or suspected. Retain all re-
ceipts.
**This maintenance is recommend, but not required.
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for which
you have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
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Page 443 of 467
IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
Suggestions For Obtaining Service For Your
Vehicle ..............................444
▫Prepare For The Appointment............444
▫Prepare A List........................444
▫Be Reasonable With Requests.............444
If You Need Assistance...................444Warranty Information (U.S. Vehicles Only).....447
MoparParts.........................447
Reporting Safety Defects..................447
▫In Canada..........................448
Publication Order Forms..................448
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Page 444 of 467

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
444 IF YOU NEED CONSUMER ASSISTANCE
Page 445 of 467

Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to you selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone —(800) 465–2001
IF YOU NEED CONSUMER ASSISTANCE 445
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