2006 CHRYSLER CROSSFIRE Warranty Booklet

17
2006 Chrysler Crossfire Coupe and Roadster OTHER THINGS YOU SHOULD KNOW
R
ECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations require the capture, purification and reuse of automotive refrigerantgases. As a result, any repairs to the sealed portion of your airconditioning system, if so equipped, may involve the installation ofpurified reclaimed refrigerant. C
ASSETTE TAPES ANDCDS
There are some things you should know about cassette tapes and non-commercial CDs. Labels applied to tape cassettes and home-recorded CDs may curl, buckle or peel off. Thiscan result in ejection failure, and repairs required to remove a“stuck” CD or cassette are not covered by warranty. In addition,some home-recorded CDs of the CD-R and CD-RW formats may notbe compatible with automotive CD players and may skip or produceerror messages. If you encounter this, check your CD player byusing a commercial CD which is known to be playable. If a CD isnot compatible with the player, replacing or servicing the playerwill not solve the problem.

18
2006 Chrysler Crossfire Coupe and RoadsterCUSTOMER ASSISTANCECUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler vehicle. If you have a warranty or service problem that has not beenresolved to your complete satisfaction, please follow these steps: 1.Discuss the matter with the Service Manager of your DaimlerChrysler Retailer; then with the General Manager orowner, if necessary.
2. Give your retailer a reasonable length of time or number ofopportunities to satisfy you. In fact, your retailer may contactDaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at theaddress or toll-free number shown and give us an opportunity toreview your situation. When you contact us, please provide the following information:
Your name, address and phone number
The name of your retailer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1 800 465-2001

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2006 Chrysler Crossfire Coupe and Roadster ARBITRATIONARBITRA
TION
If you are still not satisfied after following the three steps on the previous page, you have yet another option.
DaimlerChrysler Canada participates in an arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan(CAMVAP). CAMVAP will advise you about how your complaint maybe reviewed and resolved by an independent third party throughbinding arbitration.
Our goal and that of our retailers is your complete satisfaction.
DaimlerChrysler Canada’s participation in CAMVAP makes avaluable contribution to our achievement of that goal. There is nocharge for using CAMVAP. CAMVAP results are fast, fair and final, asthe award is binding on both you and DaimlerChrysler Canada.
CAMVAP has been implemented in all provinces and territories.
For more information, you can call CAMVAP directly or call ourCustomer Assistance Centre. Please provide your VehicleIdentification Number (VIN). CAMVAP
1 800 207-0685

20
2006 Chrysler Crossfire Coupe and RoadsterROADSIDE ASSISTANCE5/100 ROADSIDE ASSIST
ANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program for all new 2006 vehicles which have a
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from the vehicle’s warranty start date. Vehicles placed in police, taxi,limousine, postal or ambulance service, are covered for roadside
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?If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized DaimlerChrysler Canada Retailer which services your brand of vehicle (or to the DaimlerChrysler Canada Retailer of your choice, provided it is within a 35-kilometre distance of the point of breakdown).
• S
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If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility has access, it will be winched to the nearest road surface. If your vehicle is unable to proceed under its own power and a tow is required once the winch is performed, you will be responsible for paying the service facility for the winch and the tow.
• D
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? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to start, your vehicle will be towed to the nearest DaimlerChrysler Retailer (or to the DaimlerChrysler Retailer of your choice provided it is within a 35-kilometre distance of the point of breakdown).
• L
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? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limited to providing access to the seating area only and does not include the cost of replacing keys.)
ROADSIDE
ASSIST ANCE

21
2006 Chrysler Crossfire Coupe and Roadster ROADSIDE ASSISTANCE
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If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in sound operating condition. Tire repairs are not covered. • O
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If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations permit. In all other cases, including alternate fuels, your vehicle will be towed to the nearest re-fuelling centre. In these instances, the cost of fuel purchased will be your responsibility.
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T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program, call this toll-free number anytime, from any location in Canada orthe United States: 1 800 363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as aDaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number whereyou can be reached
Type of service needed (tow, flat tire, battery boost, etc.) N
N o
o t
t e
e :
:
• In severe weather, some delays may be expected.
• You will have to personally authorize the service provided by the tow company.
• If your vehicle is towed to a retailer, you are responsiblefor contacting the retailer to authorize the service.
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5
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, if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for theservice provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs afterthe program expires, towing (only) will be provided on areimbursement basis. Call the toll-free number and service will bedispatched, but you will have to pay for the tow. For reimbursementconsideration, see your authorized retailer for further details. *See page 10.

22
2006 Chrysler Crossfire Coupe and RoadsterROADSIDE ASSISTANCE
A
BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not a warranty, but the coverage is concurrent with the Basic and Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured vehicles which use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly travelled and maintained public road (such as beaches, recreationalareas, construction sites, open fields, private and seasonal roads). Cross-country, logging, autocross and any other form of off-road use is not covered.
The program does not cover winching or towing for
vehicles that become stuck while ploughing snow.
The program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or owner), or towing from one retailer to another, or service if the driver appears to be under the influence of alcohol or drugs. The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle warranty will be provided by your DaimlerChrysler Canada Retailer.
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For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing services to you. Such damages include lost time, inconvenience, lossof use of your vehicle, rental cars, fuel, telephone, travel or lodging, loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage to your vehicle or personal property resulting from providing roadsideservice is the responsibility of the roadside service provider (the towing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any repairs are performed.

23
2006 Chrysler Crossfire Coupe and Roadster ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is abuse of the services or requests for service become unreasonable ortoo frequent.
The program may be amended or cancelled at any time
without refund. I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown at a considerable distance from a DaimlerChrysler Canada Retailer,we reserve the right to engage a nearby non-DaimlerChrysler servicefacility to repair your vehicle, to minimize inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing retailer, transportation by rail or water may benecessary. The program will cover a tow to the dock or rail terminaland also to the retailer at the end of the trip, but specialtransportation by rail or water must be arranged for and paid by you. We will reimburse you for special transportation costs, up to$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the program, you may claim reimbursement under the followingconditions: • You must have called the toll-free number first for assistance.
• Towing claims must be accompanied by the original detailed repair bill and towing invoice.
• Reimbursement will be limited to the local Roadside Assistancecontractor rates, to a maximum of $100 per incident, unless otherwise noted.
• Only original receipts, bills and/or charge card copies submitted by you will be accepted for consideration for reimbursement.Originals will be returned upon request.
• Mail your claims to: DaimlerChrysler Canada Roadside Assistance248 Pall Mall, P.O. Box 5845London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service was performed, or if service was provided by an unlicenced garageor individual.

24
2006 Chrysler Crossfire Coupe and Roadster
As complete as our new warranty is, it may not give you total protection for your ownership period, nor does it provide the regular maintenance which is required to keep your new vehicle at its optimal operating condition. If you lease a vehicle, you should be aware of your obligation to maintain and repair the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide mechanical coverage on most major components ††
when your
factory warranty expires. There are 3 types of plans available for purchase to suit most needs and the average length of ownership.
Vehicles placed in police, taxi, limousine, postal or ambulance
service may qualify for a service contract. Please see your selling retailer for “Special Use” Service Contract availability. †† Subject to limitations. Details available at your selling retailer. OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS