Tips and Troubleshooting Chart
Problem Recommended Action
No power. The ignition may not be in
ACCESSORY, RUN,
or RAP.
Disc will not play. The system might be off.
The parental control button
might have been pressed.
The power indicator lights
will ash. The system
might be in auxiliary
source mode. Press the
AUX button to switch
between the DVD player
and the auxiliary source.
The disc is upside down or
is not compatible.
No sound — Wireless
HeadphonesTurn the headphones on.
Make sure the correct
channel is selected on the
wireless headphones.
Check the batteries. The
volume on the
headphones could be too
low, adjust the volume.
No sound — Wired
HeadphonesMake sure the wired
headphones are plugged
in. Adjust the volume. If
RSA is on, DVD audio will
not be heard.
Problem Recommended Action
No sound — Vehicle
SpeakersIf the DVD system is
being heard through the
vehicle speakers, adjust
the volume on the radio.
Press the CD AUX button
on the radio to make sure
that RSE is enabled. The
rear speakers will mute
when RSA is on.
The picture is distorted
during fast forward or
reverse.This is normal for this
operation.
The picture does not ll the
screen. There are black
borders on the top and
bottom or on both sides or
it looks stretched out.Video mode may not be
correctly set. See “RSE
OSD” earlier in this
section.
I ejected the disc and tried
to take it out, but it was
pulled back into the slot.Press the eject button
once.
The language in the audio
or on the screen is wrong.Press the main menu
button on the remote
control and change the
audio or language
selection on the DVD
menu. To change the
language preference,
press the display button to
access the RSE OSD
menu. See “RSE OSD”
earlier in this section.
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Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C) could
damage the DVD system.
Operate the DVD system
under normal or
comfortable cabin
temperature ranges. See
your GM dealer if the
problem persists.
The wireless headphones
have audio distortion.Verify that the
headphones are facing to
the front of the vehicle,
left and right sides are
indicated on the
headphones to ensure
that the signal is received
properly.
Verify that there is no
obstruction between the
headphone(s) and the
transmitter.
Verify that the batteries
have a full charge.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
is good.DVD Messages
The following errors may be displayed on the video
screen.
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the disc format is not compatible.
Disc Play Error:This message will be displayed if the
mechanism cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
No Disc:This message will be displayed when you try
to play or eject a disc that is not in the player.
X:A white X will be displayed, in the upper left corner
of the video screen, if the operation that has been
selected is not currently available.
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{CAUTION:
An electric engine cooling fan under the hood
can start up even when the engine is not
running and can injure you. Keep hands,
clothing and tools away from any underhood
electric fan.
If the coolant inside the coolant recovery tank is boiling,
do not do anything else until it cools down. The
vehicle should be parked on a level surface.
The coolant level should be at or above the full cold
mark. If it is not, you may have a leak at the pressure
cap or in the radiator hoses, heater hoses, radiator,
water pump, or somewhere else in the cooling system.
{CAUTION:
Heater and radiator hoses, and other engine
parts, can be very hot. Do not touch them. If
you do, you can be burned.
CAUTION: (Continued)
CAUTION: (Continued)
Do not run the engine if there is a leak. If you
run the engine, it could lose all coolant. That
could cause an engine re, and you could be
burned. Get any leak xed before you drive the
vehicle.
If there seems to be no leak, with the engine on, check
to see if the electric engine cooling fans are running.
If the engine is overheating, both fans should be
running. If they are not, your vehicle needs service.
Notice:Engine damage from running your engine
without coolant is not covered by your warranty. See
Overheated Engine Protection Operating Mode on
page 5-27for information on driving to a safe place
in an emergency.
Notice:Using coolant other than DEX-COOL
®may
cause premature engine, heater core or radiator
corrosion. In addition, the engine coolant may
require changing sooner, at 30,000 miles (50 000 km)
or 24 months, whichever occurs rst. Any repairs
would not be covered by your warranty. Always use
DEX-COOL
®(silicate-free) coolant in your vehicle.
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Outward Facing Sidewall:The side of an
asymmetrical tire that has a particular side that faces
outward when mounted on a vehicle. The side of the tire
that contains a whitewall, bears white lettering, or
bears manufacturer, brand, and/or model name molding
that is higher or deeper than the same moldings on
the other sidewall of the tire.
Passenger (P-Metric) Tire:A tire used on passenger
cars and some light duty trucks and multipurpose
vehicles.
Recommended In ation Pressure:Vehicle
manufacturer’s recommended tire in ation pressure and
shown on the tire placard. SeeIn ation - Tire Pressure
on page 5-56andLoading Your Vehicle on page 4-30.
Radial Ply Tire:A pneumatic tire in which the ply cords
that extend to the beads are laid at 90 degrees to the
centerline of the tread.
Rim:A metal support for a tire and upon which the tire
beads are seated.
Sidewall:The portion of a tire between the tread and
the bead.
Speed Rating:An alphanumeric code assigned to a
tire indicating the maximum speed at which a tire
can operate.
Traction:The friction between the tire and the road
surface. The amount of grip provided.Tread:The portion of a tire that comes into contact
with the road.
Treadwear Indicators:Narrow bands, sometimes
called wear bars, that show across the tread of a tire
when only 1/16 inch (1.6 mm) of tread remains.
SeeWhen It Is Time for New Tires on page 5-58.
UTQGS (Uniform Tire Quality Grading Standards):A
tire information system that provides consumers with
ratings for a tire’s traction, temperature, and treadwear.
Ratings are determined by tire manufacturers using
government testing procedures. The ratings are molded
into the sidewall of the tire. SeeUniform Tire Quality
Grading on page 5-61.
Vehicle Capacity Weight:The number of designated
seating positions multiplied by 150 lbs (68 kg) plus
the rated cargo load. SeeLoading Your Vehicle
on page 4-30.
Vehicle Maximum Load on the Tire:Load on an
individual tire due to curb weight, accessory weight,
occupant weight, and cargo weight.
Vehicle Placard:A label permanently attached to a
vehicle showing the vehicle’s capacity weight and
the original equipment tire size and recommended
in ation pressure. See “Tire and Loading Information
Label” underLoading Your Vehicle on page 4-30.
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Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identi cation Number (VIN),
and delivery date of the vehicle.
Description of the problem.While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to engine
speed, brake application, throttle position, vehicle speed,
safety belt usage, airbag readiness, airbag performance,
and the severity of a collision. If your vehicle is equipped
with StabiliTrak
®, steering performance, including yaw
rate, steering wheel angle, and lateral acceleration, is
also recorded. This information has been used to improve
vehicle crash performance and may be used to improve
crash performance of future vehicles and driving safety.Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
con dentiality is to be maintained and need is
shown, or
share summary data which is not tied to a speci c
vehicle with non-GM organizations for research
purposes.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you
will have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Engine
Air Cleaner/Filter.........................................5-20
Battery.......................................................5-38
Check and Service Engine Soon Light............3-41
Coolant......................................................5-23
Coolant Heater............................................2-33
Coolant Temperature Gage...........................3-40
Engine Compartment Overview......................5-12
Exhaust.....................................................2-40
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheated Protection Operating Mode...........5-27
Overheating................................................5-26
Starting......................................................2-32
Entry Lighting.................................................3-17
Event Data Recorders (EDR)............................7-10
Exit Lighting...................................................3-18
Extender, Safety Belt.......................................1-39
Exterior Lamps...............................................3-14
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage...............................................5-90
Fixed Mast Antenna.......................................3-116Flash-to-Pass................................................... 3-9
Flat Tire........................................................5-66
Flat Tire, Changing.........................................5-66
Flat Tire, Storing.............................................5-79
Fluid
Automatic Transaxle.....................................5-21
Power Steering...........................................5-34
Windshield Washer......................................5-34
Folding Tray...................................................2-50
Front Console Storage Area.............................2-50
Front Reading Lamps......................................3-18
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Filling a Portable Fuel Container....................5-10
Filling Your Tank........................................... 5-8
Fuels in Foreign Countries.............................. 5-7
Gage.........................................................3-45
Gasoline Octane........................................... 5-5
Gasoline Speci cations.................................. 5-5
Low Warning Light.......................................3-46
Fuses
Fuses and Circuit Breakers...........................5-94
Instrument Panel Fuse Block.........................5-94
Underhood Fuse Block.................................5-96
Windshield Wiper.........................................5-93
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