Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination up
to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of five days. In
addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a five-day
maximum. Claim amounts should reflect actual costs
and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
7-8
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
7-9
If an Accident Occurs
Here is what to do if you are involved in an accident.
•Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
•If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
•Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
7-12
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you will notify
General Motors. Please call the Chevrolet Customer
Assistance Center at 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specifications for
GM transmissions, transaxles, and transfer cases.
7-14
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-15
Child Restraints
Child Restraint Systems...............................1-26
Infants and Young Children...........................1-23
Lower Anchors and Tethers for Children..........1-30
Older Children.............................................1-20
Securing a Child Restraint in the Passenger
Seat Position...........................................1-36
Cigarette Lighter.............................................3-20
Cleaning
Aluminum or Chrome-Plated Wheels..............5-82
Exterior Lamps/Lenses.................................5-80
Fabric/Carpet..............................................5-78
Finish Care.................................................5-80
Inside of Your Vehicle..................................5-76
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-79
Leather......................................................5-78
Tires..........................................................5-82
Underbody Maintenance...............................5-83
Washing Your Vehicle...................................5-80
Weatherstrips..............................................5-79
Windshield and Wiper Blades........................5-81
Climate Control System...................................3-21
Outlet Adjustment........................................3-23
Clutch, Hydraulic.............................................5-23
Collision Damage Repair..................................7-10
Content Theft-Deterrent....................................2-13
Control of a Vehicle.......................................... 4-6
Convertible Top..............................................2-45
Lowering the Convertible Top........................2-47Convertible Top (cont.)
Raising the Convertible Top..........................2-48
Coolant
Engine Temperature Gage............................3-32
Surge Tank Pressure Cap.............................5-27
Cooling System..............................................5-29
Cruise Control................................................3-10
Cruise Control Light........................................3-37
Cupholder(s)..................................................2-34
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors.......7-14
Reporting Safety Defects to the Canadian
Government............................................7-14
Reporting Safety Defects to the United
States Government...................................7-13
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-14
D
Daytime Running Lamps..................................3-14
Defensive Driving............................................. 4-2
Doing Your Own Service Work........................... 5-4
3
Door
Locks.......................................................... 2-8
Power Door Locks......................................... 2-9
Programmable Automatic Door Locks.............2-10
Driver
Position, Safety Belt.....................................1-12
Driver Information Center (DIC).........................3-42
DIC Controls and Displays............................3-42
DIC Vehicle Personalization..........................3-52
DIC Warnings and Messages........................3-45
Driving
At Night.....................................................4-16
City...........................................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-20
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-17
Rocking Your Vehicle to Get it Out.................4-28
Winter........................................................4-24
E
Electrical System
Add-On Equipment......................................5-86
Engine Compartment Fuse Block...................5-90
Floor Console Fuse Block.............................5-87Electrical System (cont.)
Fuses and Circuit Breakers...........................5-86
Headlamps.................................................5-86
Power Windows and Other Power Options......5-86
Relay Center..............................................5-92
Windshield Wiper Fuses...............................5-86
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-36
Change Engine Oil Light...............................3-37
Check and Service Engine Soon Light............3-33
Coolant......................................................5-24
Coolant Temperature Gage...........................3-32
Cover........................................................5-18
Engine Compartment Overview......................5-12
Exhaust.....................................................2-26
Oil .............................................................5-13
Oil Life System...........................................5-16
Overheating................................................5-27
Reduced Power Light...................................3-38
Speed Limiter.............................................3-27
Starting......................................................2-17
Event Data Recorders (EDR)............................. 7-9
Exit Lighting...................................................3-17
Extender, Safety Belt.......................................1-19
Exterior Lamps...............................................3-13
4
Light
Airbag Off..................................................3-28
Airbag Readiness........................................3-27
Anti-Lock Brake System Warning...................3-31
Brake System Warning.................................3-30
Change Engine Oil......................................3-37
Charging System.........................................3-30
Check Gages Warning.................................3-38
Cruise Control.............................................3-37
Highbeam On.............................................3-38
Malfunction Indicator....................................3-33
Reduced Engine Power................................3-38
Safety Belt Reminder...................................3-27
Security.....................................................3-37
TCS Warning Light......................................3-32
Traction Control System (TCS) Warning..........3-32
Lighting
Exit...........................................................3-17
Parade Dimming..........................................3-18
Perimeter...................................................3-18
Theater Dimming.........................................3-17
Loading Your Vehicle.......................................4-29
Locks
Door........................................................... 2-8
Power Door.................................................. 2-9
Programmable Automatic Door Locks.............2-10
Loss of Control...............................................4-15
Lowering the Convertible Top............................2-47M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-8
At Least Once a Month.................................. 6-9
At Least Once a Year.................................... 6-9
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-15
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-14
Owner Checks and Services........................... 6-8
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-33
Manual Transmission
Fluid..........................................................5-22
Operation...................................................2-21
Map Lamps....................................................3-18
Map Pocket...................................................2-35
Memory Seat.................................................2-53
Message
DIC Warnings and Messages........................3-45
7