The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior
to ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given
in your case, you may reject it and proceed with
any other venue for relief available to you.
You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Speci c vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your speci c vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone
call away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-243-8872), text telephone
(TTY) users, call1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for new
vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination
up to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days.
In addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable fuel
expenses may be available, up to a ve-day maximum.
Claim amounts should re ect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts. This
requires that you sign and complete a rental agreement
and meet state, local and rental vehicle provider
requirements. Requirements vary and may include
minimum age requirements, insurance coverage, credit
card, etc. You are responsible for fuel usage charges
and may also be responsible for taxes, levies,
usage fees, excessive mileage or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but it is
not part of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer.
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Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written speci cally for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
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Maintenance Schedule
Additional Required Services........................... 6-7
At Each Fuel Fill.........................................6-12
At Least Once a Month................................6-12
At Least Once a Year..................................6-13
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000km).......................6-12
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-9
Maintenance Record....................................6-20
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-18
Owner Checks and Services.........................6-11
Recommended Fluids and Lubricants.............6-15
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-45
Manual Seats................................................... 1-3
Manual Selectable Ride...................................4-11
Manual Transmission
Fluid..........................................................5-32
Operation...................................................2-32
Manual Windows............................................2-15
Memory Seat.................................................2-79Message
DIC Warnings and Messages........................3-54
Mirrors
Automatic Dimming Rearview with Compass....2-60
Automatic Dimming Rearview with
Compass and Temperature Display.............2-62
Automatic Dimming Rearview
with OnStar
®and Compass.......................2-56
Automatic Dimming Rearview with OnStar®,
Compass and Temperature Display.............2-58
Manual Rearview Mirror................................2-56
Outside Automatic Dimming Mirror.................2-68
Outside Camper-Type Mirrors........................2-65
Outside Convex Mirror.................................2-68
Outside Curb View Assist Mirrors...................2-68
Outside Heated Mirrors................................2-68
Outside Manual Mirrors................................2-64
Outside Power Foldaway Mirrors....................2-67
Outside Power Mirrors..................................2-66
Outside West Coast-Type Mirrors...................2-66
MyGMLink.com................................................ 7-3
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New Vehicle Break-In......................................2-20
Noise Control System, Tampering......................5-61
Normal Maintenance Replacement Parts............6-18
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Right Front Passenger Position, Safety Belts......1-26
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-46
Routing, Engine Drive Belt...............................6-19
Running the Engine While Parked.....................2-54
S
Safety Belt
Reminder Light............................................3-33
Safety Belts
Care of ....................................................5-119
Center Front Passenger Position....................1-26
Driver Position............................................1-18
How to Wear Safety Belts Properly................1-18
Questions and Answers About Safety Belts.....1-17
Rear Safety Belt Comfort Guides...................1-30
Rear Seat Passengers.................................1-27
Right Front Passenger Position......................1-26
Safety Belt Extender....................................1-31
Safety Belt Use During Pregnancy.................1-25
Safety Belts Are for Everyone.......................1-13
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4Seats
Head Restraints............................................ 1-9
Heated Seats............................................... 1-5
Manual........................................................ 1-3
Memory .....................................................2-79
Power Lumbar .............................................. 1-4
Power Seats................................................. 1-4
Rear Seat Operation............................1-10, 1-11
Reclining Seatbacks...................................... 1-6
Seatback Latches.......................................... 1-9
Secondary Latch System................................5-109
Securing a Child Restraint
Center Front Seat Position............................1-57
Rear Seat Position......................................1-55
Right Front Seat Position (Crew Cab).............1-58
Right Front Seat Position
(Regular and Extended Cab).............1-60, 1-66
Security Light.................................................3-48
Service........................................................... 5-4
Accessories and Modi cations......................... 5-4
Adding Equipment to the
Outside of Your Vehicle.............................. 5-5
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-5
Engine Soon Light.......................................3-45
Publications Ordering Information...................7-14
Servicing Your Airbag-Equipped Vehicle..............1-86
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