2006 CHEVROLET COLORADO ESP

Uniform Tire Quality Grading
Quality grades can be found where applicable on the
tire sidewall between tread shoulder and maximum
section width. For example:
Treadwear 200 Traction AA Temperature A
The following information relates to the system
developed by the United States National Highway Traffic
Safety Administration (NHTSA), which grades tires by
treadwear, traction, and temperature performance. This
applies only to vehicles sold in the United States. The
grades are molded on the sidewalls of most passenger
car tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type snow
tires, space-saver, or temporary use spare tires, tires with
nominal rim diameters of 10 to 12 inches (25 to 30 cm),
or to some limited-production tires.
While the tires available on General Motors passenger
cars and light trucks may vary with respect to these
grades, they must also conform to federal safety
requirements and additional General Motors Tire
Performance Criteria (TPC) standards.
Treadwear
The treadwear grade is a comparative rating based on
the wear rate of the tire when tested under controlled
conditions on a specied government test course. For
example, a tire graded 150 would wear one and a
half (1.5) times as well on the government course
as a tire graded 100. The relative performance of
tires depends upon the actual conditions of their use,
however, and may depart signicantly from the norm
due to variations in driving habits, service practices,
and differences in road characteristics and climate.
Traction – AA, A, B, C
The traction grades, from highest to lowest, are AA, A, B,
and C. Those grades represent the tire’s ability to stop on
wet pavement as measured under controlled conditions
on specied government test surfaces of asphalt and
concrete. A tire marked C may have poor traction
performance.
Warning:The traction grade assigned to this tire is
based on straight-ahead braking traction tests, and does
not include acceleration, cornering, hydroplaning, or peak
traction characteristics.
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Temperature – A, B, C
The temperature grades are A (the highest), B, and C,
representing the tire’s resistance to the generation of
heat and its ability to dissipate heat when tested under
controlled conditions on a specied indoor laboratory
test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire failure.
The grade C corresponds to a level of performance which
all passenger car tires must meet under the Federal
Motor Vehicle Safety Standard No. 109. Grades B and A
represent higher levels of performance on the laboratory
test wheel than the minimum required by law.
Warning:The temperature grade for this tire is
established for a tire that is properly inated and
not overloaded. Excessive speed, underination, or
excessive loading, either separately or in combination,
can cause heat buildup and possible tire failure.
Wheel Alignment and Tire Balance
The tires and wheels on your vehicle were aligned and
balanced carefully at the factory to give you the longest
tire life and best overall performance. Adjustments to
wheel alignment and tire balancing will not be necessary
on a regular basis. However, if you notice unusual tire
wear or your vehicle pulling to one side or the other, the
alignment may need to be checked. If you notice your
vehicle vibrating when driving on a smooth road, your
tires and wheels may need to be rebalanced. See your
dealer for proper diagnosis.
Wheel Replacement
Replace any wheel that is bent, cracked, or badly rusted
or corroded. If wheel nuts keep coming loose, the wheel,
wheel bolts, and wheel nuts should be replaced. If the
wheel leaks air, replace it (except some aluminum
wheels, which can sometimes be repaired). See your
dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.
Each new wheel should have the same load-carrying
capacity, diameter, width, offset and be mounted
the same way as the one it replaces.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle’s tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here are a
few tips about what to expect and what to do:
If a front tire fails, the at tire will create a drag that
pulls the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel rmly. Steer
to maintain lane position, and then gently brake to a stop
well out of the traffic lane.
A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would use
in a skid. In any rear blowout remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.{CAUTION:
Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without
the appropriate safety equipment and training.
The jack provided with your vehicle is designed
only for changing a at tire. If it is used for
anything else, you or others could be badly
injured or killed if the vehicle slips off the jack.
Use the jack provided with your vehicle only for
changing a at tire.
If a tire goes at, the next part shows how to use the
jacking equipment to change a at tire safely.
Changing a Flat Tire
If a tire goes at, avoid further tire and wheel damage
by driving slowly to a level place. Turn on your
hazard warning ashers. SeeHazard Warning Flashers
on page 3-6for more information.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada
Customer Communication Centre by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
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Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Chevrolet’s Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number (VIN),
and delivery date of the vehicle.
Description of the problem.While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we are only a
phone call away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-243-8872), text telephone
(TTY) users, call1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when, in
Chevrolet’s judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes
or discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days. In
addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable
fuel expenses may be available, up to a ve-day
maximum. Claim amounts should reect actual costs
and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it is not part of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has
a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components
to optimize fuel economy, to monitor conditions
for airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control the
vehicle in difficult driving situations. Some information
may be stored during regular operations to facilitate
repair of detected malfunctions; other information
is stored only in a crash event by computer
systems, such as those commonly called event
data recorders (EDR).
In a crash event, computer systems, such as the
Airbag Sensing and Diagnostic Module (SDM) in your
vehicle may record information about the condition of the
vehicle and how it was operated, such as data related
to engine speed, brake application, throttle position,
vehicle speed, safety belt usage, airbag readiness,
airbag performance, and the severity of a collision.
This information has been used to improve vehicle
crash performance and may be used to improve crash
performance of future vehicles and driving safety.Unlike the data recorders on many airplanes, these
on-board systems do not record sounds, such as
conversation of vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:
with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
in response to an official request of police or similar
government office,
as part of GM’s defense of litigation through the
discovery process, or
as required by law.
In addition, once GM collects or receives data, GM may:
use the data for GM research needs,
make it available for research where appropriate
condentiality is to be maintained and need is
shown, or
share summary data which is not tied to a specic
vehicle with non-GM organizations for research
purposes.
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Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer or
a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either
new Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by
your GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy limits,
your insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits
with that company. In such cases, you can have control
of the repair and parts choices as long as cost stays
within reasonable limits.
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