
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year.
This service is provided at no charge for any situation
covered by the base warranty coverage and at a
nominal charge if the Cadillac is no longer covered by
the base warranty. Roadside Service is available only
in the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
8-6

If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters have
been taken care of. Move your vehicle only if its
position puts you in danger or you are instructed to
move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 8-6for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identi cation Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through
the information they will need. If they ask for a
police report, phone or go to the police department
headquarters the next day and you can get a copy
of the report for a nominal fee. In some states with
“no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable with their work for a
long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Pretensioners, Safety Belt................................1-17
Problems with Route Guidance.........................4-50
Programmable Automatic Door Unlock...............2-12
Q
Questions and Answers About Safety Belts.......... 1-9
R
Racing or Other Competitive Driving..................5-18
Radio............................................................4-51
Personalization with Home and
Away Feature..........................................4-74
Radios..........................................................3-82
Care of Your CD Player...............................3-86
Care of Your CDs ........................................3-86
Theft-Deterrent............................................3-83
Understanding Reception..............................3-84
Rainsense™ Wipers........................................3-10
Raising the Retractable Hardtop........................2-48
Reading Lamps..............................................3-33
Rear Axle......................................................6-44
Limited-Slip.................................................5-11
Rear Storage Area..........................................2-46Rearview Mirror, Automatic Dimming
with OnStar
®..............................................2-35
Reclining Seatback, Power................................. 1-3
Recommended Fluids and Lubricants.................7-11
Recreational Vehicle Towing.............................5-37
Replacement, Windshield.................................6-49
Reporting Safety Defects
Canadian Government..................................8-14
General Motors...........................................8-14
United States Government............................8-13
Restraint System Check
Checking the Restraint Systems....................1-45
Replacing Restraint System Parts
After a Crash..........................................1-46
Retained Accessory Power (RAP)......................2-22
Retractable Hardtop........................................2-47
Lowering....................................................2-47
Raising......................................................2-48
Roadside
Service........................................................ 8-6
Rocking Your Vehicle to Get it Out....................5-32
Route Preference............................................4-36
Routing, Engine Drive Belt...............................7-14
Run-Flat Tires................................................6-56
Running the Engine While Parked.....................2-34
10

Storage Areas
Center Console Storage Area........................2-45
Convenience Net.........................................2-46
Cupholder(s)...............................................2-45
Glove Box..................................................2-45
Map Pocket................................................2-45
Rear Storage Area.......................................2-46
Stuck in Sand, Mud, Ice, or Snow.....................5-32
Sun Visors.....................................................2-18
Symbols........................................................4-42
System Needs Service, If.................................4-50
System Overview
Overview, Navigation System.......................... 4-2
T
Tachometer....................................................3-50
TCS Warning Light..........................................3-56
Telescopic Steering Column, Power
Tilt Wheel.................................................... 3-6
Theft-Deterrent, Radio.....................................3-83
Theft-Deterrent System....................................2-18
Theft-Deterrent Systems...................................2-18Tire
Pressure Light.............................................3-57
Tires.............................................................6-50
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................6-82
Buying New Tires........................................6-64
Chains.......................................................6-70
Cleaning....................................................6-83
Different Size..............................................6-65
If a Tire Goes Flat.......................................6-75
In ation - Tire Pressure................................6-58
Inspection and Rotation................................6-62
Lifting Your Vehicle......................................6-70
Pressure Monitor System..............................6-59
Run-Flat.....................................................6-56
Tire Sidewall Labeling..................................6-52
Tire Terminology and De nitions....................6-54
Uniform Tire Quality Grading.........................6-66
Wheel Alignment and Tire Balance.................6-67
Wheel Replacement.....................................6-67
When It Is Time for New Tires......................6-63
Towing
Recreational Vehicle.....................................5-37
Towing a Trailer..........................................5-37
Your Vehicle...............................................5-37
12