2006 BUICK RANDEZVOUS phone

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Buick has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Buick by dialing: 1-800-83-BUICK. TTY users
in Canada can dial 1-800-263-3830.
Customer Assistance Offices
Buick encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Buick, the letter should be addressed to
Buick’s Customer Assistance Center.
United States — Customer Assistance
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
1-800-521-7300
1-800-832-8425 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-252-1112
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
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Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for your vehicle,
such as hand controls or a wheelchair/scooter lift.
The offer is available for a very limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY)
users, call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
7-5

Roadside Assistance Program
Call1-800-252-1112for Buick Roadside Assistance.
As the proud owner of a new Buick vehicle, you are
automatically enrolled in the Buick Roadside Assistance
program. This value-added service is intended to provide
you with peace of mind as you drive in the city or travel
the open road. Call Buick’s Roadside Assistance toll-free
number at1-800-252-1112to speak with a Buick
Roadside Assistance representative 24 hours a day,
365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period, at no expense
to you:
Fuel Delivery:Delivery of enough fuel,
$5 maximum, for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Dealer Locator Service
In many instances, mechanical failures are covered
under Buick’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Mileage, Vehicle Identication Number, and delivery
date of the vehicle.
Description of the problem.
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While we hope you never have the occasion to use
our service, it is added security while traveling for you
and your family. Remember, we are only a phone
call away. Buick Roadside Assistance:1-800-252-1112,
text telephone (TTY) users, call1-888-889-2438.
Buick reserves the right to limit services or
reimbursement to an owner or driver when, in Buick’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
customers in conjunction with the Bumper-to-Bumper
coverage provided by the New Vehicle Limited Warranty.
Several transportation options are available when
warranty repairs are required. This will reduce your
inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in the
work day as possible to allow for the same day repair.
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If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that
no one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move your
vehicle only if its position puts you in danger or
you are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are
no injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer or a private
collision repair facility to x the damage, make sure
you are comfortable with them. Remember, you will
have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Audio System(s) (cont.)
Navigation/Radio System, see Navigation
Manual.................................................3-114
Radio with Cassette and CD.........................3-87
Radio with CD............................................3-76
Radio with Six-Disc CD..............................3-100
Rear Seat Audio (RSA)...............................3-129
Setting the Time..........................................3-75
Theft-Deterrent Feature...............................3-132
Understanding Radio Reception...................3-133
XM™ Satellite Radio Antenna System...........3-135
Automatic Headlamp System............................3-15
Automatic Transaxle
Fluid..........................................................5-19
Operation...................................................2-23
B
Battery..........................................................5-37
Run-Down Protection...................................3-20
Before Leaving on a Long Trip.........................4-23
Bench Seat, Split............................................. 1-8
Brake
Anti-Lock Brake System (ABS)........................ 4-8
Emergencies...............................................4-10
Low Fluid Warning Message.........................3-58
Parking......................................................2-26
System Warning Light..................................3-44
Brakes..........................................................5-34Braking........................................................... 4-7
Braking in Emergencies...................................4-10
Break-In, New Vehicle.....................................2-19
Bulb Replacement...........................................5-44
Halogen Bulbs............................................5-44
Headlamps, Front Turn Signal, Sidemarker,
and Parking Lamps..................................5-45
Replacement Bulbs......................................5-49
Taillamps and Back-Up Lamps.......................5-48
Taillamps, Turn Signal, and Stoplamps............5-47
Buying New Tires...........................................5-62
C
California Fuel.................................................. 5-5
California Proposition 65 Warning....................... 5-3
Canadian Owners................................................ ii
Capacities and Specications..........................5-106
Captain Chairs, Rear.......................................1-14
Carbon Monoxide...................2-11, 2-29, 4-26, 4-38
Care of
Safety Belts................................................5-94
Your Cassette Tape Player..........................3-134
Your CD and DVD Player...........................3-135
Your CDs and DVDs..................................3-135
Cargo Cover..................................................2-43
Cargo Lamp...................................................3-19
Cell Phone Storage Area.................................2-39
Center Rear Passenger Position, Safety Belts.....1-40
2

Chains, Tire...................................................5-67
Change Engine Oil Message............................3-55
Charging System Indicator Message..................3-53
Check
Engine Light...............................................3-46
Tire Pressure System...................................5-59
Check Gas Cap Message................................3-56
Checking Things Under the Hood....................... 5-9
Chemical Paint Spotting...................................5-97
Child Restraints
Child Restraint Systems...............................1-51
Infants and Young Children...........................1-48
Lower Anchors and Tethers for Children..........1-55
Older Children.............................................1-45
Securing a Child Restraint in a
Rear Outside Seat Position........................1-65
Securing a Child Restraint in the
Center Rear Seat Position.........................1-67
Securing a Child Restraint in the
Right Front Seat Position..........................1-69
Where to Put the Restraint...........................1-54
Cigarette Lighter.............................................3-27
Cleaning
Aluminum or Chrome-Plated Wheels..............5-96
Exterior Lamps/Lenses.................................5-94
Fabric/Carpet..............................................5-92
Finish Care.................................................5-95
Inside of Your Vehicle..................................5-91
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-93Cleaning (cont.)
Leather......................................................5-93
Tires..........................................................5-96
Underbody Maintenance...............................5-97
Washing Your Vehicle...................................5-94
Weatherstrips..............................................5-94
Windshield, Backglass, and Wiper Blades.......5-95
Climate Control System...................................3-28
Dual..........................................................3-30
Dual Automatic............................................3-33
Outlet Adjustment........................................3-36
Collision Damage Repair..................................7-10
Comfort Guides, Rear Safety Belt.....................1-42
Compact Spare Tire........................................5-90
Content Theft-Deterrent....................................2-15
Control of a Vehicle.......................................... 4-7
Convenience Center, Rear...............................2-43
Convenience Net............................................2-43
Coolant
Engine Temperature Gage............................3-46
Engine Temperature Warning Message...........3-52
Heater, Engine............................................2-22
SGCM, Surge Tank Pressure Cap..................3-51
Cooling System..............................................5-26
Cruise Control................................................3-10
Cupholder(s)..................................................2-38
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
3

Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 5-4
California Proposition 65 Warning.................... 5-3
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-46
Publications Ordering Information...................7-14
Traction System Warning Message.................3-51
Vehicle Soon Message.................................3-58
Servicing Your Airbag-Equipped Vehicle..............1-85
Setting the Time.............................................3-75
Sheet Metal Damage.......................................5-97
Shifting Into Park (P).......................................2-27
Shifting Out of Park (P)...................................2-28
Shoulder Belt Height Adjuster...........................1-35
Signals, Turn and Lane-Change.......................... 3-7
Spare Tire
Accessory Inator........................................5-68
Compact....................................................5-90
Installing....................................................5-77
Removing...................................................5-71
Storing.......................................................5-84
Specications, Capacities...............................5-106
Speedometer..................................................3-39
Split Bench Seats............................................. 1-8
Starting Your Engine.......................................2-21
Steering........................................................4-12
Steering Wheel Controls, Audio.......................3-132Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas
Cell Phone Storage Area..............................2-39
Convenience Net.........................................2-43
Cupholder(s)...............................................2-38
Floor Console Storage Area..........................2-39
Front Armrest Storage Area...........................2-39
Glove Box..................................................2-38
Overhead Console.......................................2-39
Rear Convenience Center.............................2-43
Rear Storage Area.......................................2-40
Roof Rack System.......................................2-40
Stowable Seat................................................1-18
Stuck in Sand, Mud, Ice or Snow......................4-30
Sun Visors.....................................................2-15
Sunroof.........................................................2-46
Surge Tank Pressure Cap, SGCM Coolant.........3-51
Switchbanks, Instrument Panel..........................3-20
T
Tachometer....................................................3-40
Taillamps
Back-Up Lamps...........................................5-48
Turn Signal, and Stoplamps..........................5-47
TCS Warning Light..........................................3-45
Theft-Deterrent, Radio....................................3-132
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