2006 BUICK RANDEZVOUS phone

Problem Recommended Action
My disc is stuck in the
player. The eject button
does not work.Press the eject button on
the DVD player. Turn the
power off, then on again,
then press the eject
button on the DVD player.
Do not attempt to force or
remove the disc from the
player. If the problem
persists, return to your
GM dealer for further
assistance.
I lost the remote control
and/or the headphones.Contact your GM dealer
for assistance.
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter device
in the vehicle.Problem Recommended Action
DVD System inoperable. In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below−4°F (−20°C) or
above 140°F (60°C)
could damage the
DVD system. Operate
the DVD system under
normal or comfortable
cabin temperature ranges.
The wireless headphones
have audio distortion.Verify that the
headphones are facing
to the front of the vehicle,
left and right sides
are indicated on the
headphones to ensure
that the signal is
received properly.
In auxiliary mode, the
picture moves or scrolls.Check the signal coming
from the auxiliary device
and make sure that the
connection and the signal
are good.
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DVD Messages
The following errors may be displayed on the video
screen.
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the disc format is not compatible.
Disc Play Error:This message will be displayed if
the mechanism can not play the disc. Scratched
or damaged discs will cause this error.
Region Code Error:This message will be displayed
if the region code of the DVD is not compatible with the
region code of the DVD player.
Load/Eject Error:This message will be displayed if
the disc is not properly loaded or ejected.
No Disc:This message will be displayed when the play
button is pressed without a disc in the player.
DVD Distortion
There may be an experience with video distortion
when operating cellular phones, scanners, CB radios,
Global Position Systems (GPS)*, two-way radios,
mobile fax, or walkie talkies.It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and buttons,
use only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage may result.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, or CDs. However,
the rear seat passengers can only control the sources
that the front seat passengers are not listening to.
For example, rear seat passengers may listen to and
control cassette tapes or CDs through the headphones
while the driver listens to the radio through the front
speakers. The rear seat passengers have control of the
volume for each set of headphones.
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The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
If your vehicle has the Rear Seat Entertainment (RSE)
system and the system is on, the rear seat passengers
can listen to the DVDs through the wired headphone
jacks on the RSA system. The RSE system cannot be
controlled with the RSA system.
If the front seat passengers are listening to the RSE
system through the vehicle’s speakers and the rear seat
passengers are using the wired headphones to listen
to the RSA system, the BAND button will not access
XM™ Satellite Radio Service.
Primary Radio Controls
The following function is controlled by the main radio:
PWR (Power):Push this knob twice to turn RSA off.
Rear Seat Audio (RSA) Controls
The following functions are controlled by the RSA
system:
wSEEKx:When listening to the radio, press the
up or the down arrow to go to the next or the previous
station and stay there. This function is inactive if the
front seat passengers are listening to the radio.
To scan stations, press and hold either SEEK arrow
until the radio goes into scan mode. The radio will go
to a station, play for a few seconds, then go on to
the next station. Press either SEEK arrow again to
stop scanning. This function is inactive if the front seat
passengers are listening to the radio.
When a cassette tape is playing, press the up or the
down arrow to go to the next or the previous selection.
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This function is inactive if the front seat passengers
are listening to a cassette tape.
When a CD is playing, press the up arrow to go to the
next track on the CD. Press the down arrow to go to
the start of the current track if more than eight seconds
have played. This function is inactive if the front seat
passengers are listening to a CD.
PWR (Power):Press this button to turn the system
on or off.
TAPE CD:Press this button to switch between playing
a cassette tape, a CD, or a DVD when listening to
the radio. The inactive tape, CD, or DVD will remain
safely inside the radio for future listening.
BAND:Press this button to switch between FM1,
FM2, AM, or XM1 or XM2 (if equipped). If the front
passengers are listening to the radio, the RSA will not
switch between the bands or change the frequency.
Press BAND to listen to the radio when a cassette tape
or a CD is playing. The inactive cassette or CD will
remain safely inside the radio for future listening.
The BAND button will not access XM™ Satellite Radio
service when the front seat passengers are listening
to the RSE system through the vehicle’s speakers
and the rear seat passengers are using the wired
headphones to listen to the RSA system.P.SET PROG (Preset Program):Press this button
to scan through the preset radio stations set on
the pushbuttons on the main radio. The radio will go to
a preset station stored on the pushbuttons, play for
a few seconds, then go on to the next preset station.
Press this button again to stop scanning presets.
This function is inactive if the front seat passengers
are listening to the radio.
When a cassette tape is playing, press this button
to go to the other side of the tape. This function
is inactive if the front seat passengers are listening
to a cassette tape.
When a CD is playing, press this button to select the
next CD, if multiple CDs are loaded. This function
is inactive if the front seat passengers are listening
to a CD.
VOL
#(Volume):Press this knob lightly so it extends.
Turn the knob to increase or to decrease the volume.
Push the knob back into its stored position when you
are not using it. The upper knob controls the upper
headphones and the lower knob controls the lower
headphones.
PHONES:To listen to the RSA sound, plug the wired
headphones, into these RCA jacks.
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MUTE:Press this button to silence the system. Press it
again, or any other radio button, to turn the sound on.
QVOLR(Volume):Press the up or down arrow to
increase or decrease the volume.
QSEEKR:Press the up or the down arrow to
go to the next or to the previous station and stay there.
The sound will mute while seeking. The radio will
only seek stations with a strong signal that are in the
selected band.
When playing a cassette tape or a CD, press the up
arrow to go to the next selection.
BAND:Press this button to switch between FM1, FM2,
AM, or XM1 or XM2 (if equipped).
SCAN:Press this button to scan the stations that are
programmed on the radio preset pushbuttons. The
radio will go to the rst preset station stored, play for
a few seconds, then go on to the next preset station.
Press this button again to stop scanning. The radio
will only scan preset stations with a strong signal that
are in the selected band.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can cause
station frequencies to interfere with each other.
For better radio reception, most AM radio stations will
boost the power levels during the day, and then reduce
these levels during the night. Static can also occur
when things like storms and power lines interfere with
radio reception. When this happens, try reducing
the treble on your radio.
FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to fade in and out.
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Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections
from trees, telephone poles, or other vehicles, and
raindrops dimple the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong
forces. If you try to drive through owing
water, as you might at a low water crossing,
your vehicle can be carried away. As little as
six inches of owing water can carry away a
smaller vehicle. If this happens, you and
other vehicle occupants could drown. Do not
ignore police warning signs, and otherwise be
very cautious about trying to drive through
owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth.
SeeTires on page 5-51.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event
Data Recorders..........................................7-9
Collision Damage Repair................................7-10Reporting Safety Defects................................7-13
Reporting Safety Defects to the
United States Government..........................7-13
Reporting Safety Defects to the
Canadian Government................................7-14
Reporting Safety Defects to
General Motors.........................................7-14
Service Publications Ordering
Information...............................................7-14
Section 7 Customer Assistance and Information
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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
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