TeleService, BMW Assist
178
TeleService , BMW Assist
TeleService
TeleService supports you when communicat-
ing with a BMW Center. The built-in car phone
can be used to transmit data on the service sta-
tus of your vehicle or legally mandated inspec-
tions directly to your BMW Center. This is the
s ame data that is als o stored for CBS Condition
Based Service in the remote control. Your BMW
Center can then contact you, and you can make
an appointment that suits you while you are still
on the road. Your advantage here is that your
BMW Center can prepare in advance for the
required maintenance work. The TeleService
functions are country-specific: depending on
the country in which you are driving, data on
your vehicle's service status or legally man-
dated inspections are transmitted to your BMW
Center either automatically before a service due
date or when you place a call to the BMW Cen-
ter. Your BMW Center will be glad to provide
more detailed information.
BMW Assist
BMW Assist provides you with other services in
addition to TeleService. For example, the posi-
tion data of your vehicle can be transferred to
the BMW Assist response center if an emer-
gency call
* has been initiated.
Many functions of BMW Assist depend on the
individually agreed contract. Data transmission,
e.g. of the CBS Condition Based Service, differs
from country to country.
A subscriber contract for BMW Assist must be
signed and enabling must be completed before
you can use BMW Assist.
If your subscription contract with BMW Assist
expires, the car phone can be deactivated by a
BMW Center without having to schedule an
appointment at a workshop. Once the car
phone has been deactivated, emergency calls
are not possible. The car phone can be reacti-vated by a BMW Center after signing a new
contract.
You can also utilize BMW Assist services via the
Internet. The range of services offered is
expanded continually.
Requirements
You can use TeleService or BMW Assist when
the following requirements are met:
>The installed car phone is logged on to a
mobile telephone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
This can be displayed on the Control Dis-
play.
>A GPS signal must be available in order for
TeleService or BMW Assist to be enabled
and updated.
>For BMW Assist: you must have applied for
BMW Assist at your BMW Center or BMW
customer service.
Enabling TeleService or BMW Assist
For you to be able to use the services of
TeleService or BMW Assist, these must be
enabled.
Requirements
>Make sure that the vehicle can determine its
current location. Reception is best when
you have an unobstructed view to the sky.
>Leave radio readiness switched on while
connecting to the system.
Enabling
iDrive concept, refer to page16.
**
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At a glance
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1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Enable services" and press the con-
troller.
TeleService and, if applicable, BMW Assist
are enabled; data exchange with the service
center starts.
Enabling takes a few minutes. The status is dis-
played on the Control Display. If you open
another menu, the enabling process continues
to run in the background.Services offered
The following special features apply for the ser-
vices of TeleService and BMW Assist:
>The services offered are country-specific.
>Voice contact is established or data are
transferred, depending on the equipment
and the country. In some countries, it is
possible to do both.
>The data transferred can be the vehicle
data, your current position or the data of the
CBS Condition Based Service.
Automatic service notification*
The data on the service status of your vehicle or
on legally mandated inspections is transmitted
automatically directly to your BMW Center prior
to the due date. You can check when the BMW
Center was notified.
iDrive concept, refer to page16.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "Service requirements" and press
the controller.
5.Select "Service notification" and press the
controller.
TeleService, BMW Assist
180
Roadside Assistance
You can call the Roadside Assistance* of the
BMW Group should you require help in the
event of a breakdown.
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.Select "BMW Assist" and press the control-
ler.
4.Select "BMW Service" and press the con-
troller.
5.Select "Roadside Assistance" and press
the controller.
If the current position can be determined,
the current vehicle location is displayed.
6.Select "Start service" and press the con-
troller.
Contact with Roadside Assistance will be
established.
Setting up contact with your BMW
Center or BMW Customer Relations
You can contact your BMW Center, e.g. to
arrange a service appointment.For information related to your vehicle, call the
BMW Customer Relations.
A prerequisite for this is that your mobile phone
is paired with the vehicle.
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.
3.Select "Service" and press the controller.
4.Select "BMW Service" and press the con-
troller.
5.Select the desired BMW Center:
>"Service Request"
>"Customer Relations"
6.Press the controller.
7.Select "Start service" and press the con-
troller.
Contact with the desired BMW Center will be
established.
Adapting TeleService or
BMW Assist
Displaying and updating services
If the services offered by TeleService or BMW
Assist change, you will be notified. In this case
you should update the service functions.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
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5.Select "Service Status" and press the con-
troller.
The current services available from
TeleService or BMW Assist are displayed.
6.If applicable, select "Options"and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services
When you terminate services, the connection to
BMW Assist is deactivated.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Service Status" and press the con-
troller.
6.Select "Options" and press the controller.
7.Select "Terminate services" and press the
controller.
TeleService or BMW Assist is blocked from
use, and your vehicle's current position will not
be transmitted during an emergency call
*. To
cancel the service block, the system must be
reactivated, refer to page178. Your contractual
agreement is not affected by this.
The automatic service notification can be dis-
abled separately. Please contact your BMW
Center for this purpose.
Enable TeleService and, if applicable, BMW
Assist once again to log on again.
Displaying vehicle data
When TeleService or BMW Assist is activated,
the license plate and the vehicle identification
number of your vehicle can be displayed.
1.Open the start menu.
2.Press the controller to open the menu.
3.Select "Communication settings" and
press the controller.
4.Select "BMW Service settings" and press
the controller.
5.Select "Profile" and press the controller.
To adjust the license plate, please contact your
BMW Center.
BMW Contact*
You can establish a voice connection to the fol-
lowing services without enabling BMW Assist
as long as your mobile phone is paired with the
vehicle:
>Roadside Assistance
* of the BMW Group if
you need help in the event of a breakdown
>BMW Service if you wish to schedule a ser-
vice appointment, for example
>BMW Customer Relations
* for information
related to your vehicle
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
Refueling
186
Refueling
Always switch off the engine before refu-
eling, otherwise, fuel cannot be added to
the tank and a message will be displayed.<
Take all precautionary measures and
observe all applicable regulations when
handling fuel. Do not carry any spare fuel con-
tainers in your vehicle. They can develop a leak
and cause an explosion or cause a fire in the
event of an accident.<
Gas cap
Opening
1.Open fuel filler door. To do so, lightly press
the rear edge.
2.Turn the gas cap counterclockwise.
3.Place the gas cap in the bracket attached to
the fuel filler door.
Closing
Fit the cap and turn it clockwise until you clearly
hear a click.
Do not jam the strap attached to the gas
cap between the gas cap and the vehicle.
A message will be displayed if the gas cap is
loose or missing.<
Manually releasing the fuel filler door
In the event of an electrical malfunction, you can
release the fuel filler door manually:1.Remove the cover from the right-hand side
panel of the luggage compartment.
2.Pull the knob with the fuel pump symbol.
The fuel filler door is released.
Observe the following when refueling
When handling fuels always observe any
safety guidelines posted at the service
station.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Lifting the filler nozzle
during refueling leads to
>premature pump shutoff
>a reduced efficiency of the fuel-vapor
recovery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 2.1 US gallons/8 liters.
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km, otherwise engine functions are not
ensured and damage can occur.<
Fuel specifications
Do not fill the tank with leaded fuel, as this
would cause permanent damage to the
catalytic converter.<
Mobility
197Reference
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Run-Flat Tires
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount Run-Flat Tires for your own safety. In the
event of a flat, moreover, no spare wheel is
available. Your BMW Center will be glad to
advise you.
For safety reasons, BMW recommends
that damaged Run-Flat Tires be replaced
rather than repaired.<
Special characteristics of winter tires
BMW recommends winter tires for use in cold
winter driving conditions. Although all-season
M+S tires provide better winter traction than
summer tires, they generally fail to provide the
same levels of cold-weather performance as
winter tires.
Pay attention to speed
Always comply with the speed limit for the
winter tires mounted on your car; failure
to do so could result in tire damage and acci-
dents.<
If the car is capable of speeds higher than that
permitted for the winter tires, a label stating the
maximum permitted speed for the mounted
tires must be displayed in your field of view.
Specialist tire dealers and your BMW Center
can supply these labels.
Storage
Always store wheels and tires in a cool, dry
place with as little exposure to light as possible.
Always protect tires against all contact with oil,
grease and fuels. Do not exceed the maximum
tire inflation pressure indicated on the sidewall
of the tire.
Snow chains*
Only certain fine-link snow chains have been
tested by BMW, classified as safe for use and
recommended. Consult your BMW Center for
more information. Attach snow chains in pairs
and only to the rear wheels. Observe the manu-facturer's instructions when mounting snow
chains. Do not exceed a speed of 30 mph or
50 km/h.
You are not permitted to mount snow chains to
tires of the following sizes:
>255/40 R 17
>255/35 R 18
>255/30 R 19
Do not initialize the Flat Tire Monitor if
snow chains are mounted, otherwise the
instrument might issue an incorrect reading.
When driving with snow chains, you may find it
helpful to activate DTC temporarily, refer to
page85.<
Mobility
199Reference
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Important parts of the engine compartment
1Expansion tank for coolant, refer to
page201
2Washer fluid reservoir for headlamp clean-
ing system and window washer system,
refer to page603Jump-starting connection, refer to
page212
4Filler neck for engine oil, refer to Adding
engine oil
5Reservoir for brake fluid, under the cover of
the microfilter
Engine oil
The engine oil consumption is dependent on
driving style and driving conditions.
Checking oil level
Your car is equipped with an electronic oil-level
monitor.
For a precise measurement and display of the
oil level, it is necessary that the engine be at
operating temperature, e.g. after uninterrupted
driving for at least approx. 6.5 miles/10 km. You
can have the oil level displayed while you are
driving, or while the vehicle is at a standstill on a
level surface and the engine is running.
Display in the instrument cluster
1.Lightly push button 1 in the turn indicator
stalk up or down repeatedly until the appro-
priate symbol is shown in the display,
accompanied by the word "OIL".
2.Press button 2 in the turn indicator stalk.
The oil level is checked and the reading dis-
played.
Under the hood
200
Possible displays
1Oil level OK
2Oil level is being checked.
This can take about 3 minutes if the car is at
a standstill on a level surface, or about
5 minutes while the car is on the move.
3Oil level down to minimum:
Add 1US quart/1liter of engine oil as soon
as possible, refer also to Adding engine oil.
4Oil level is too high.
Too much oil will harm the engine.
Have the vehicle checked without
delay.<
5The oil level sensor is defective.
Do not add engine oil. You can continue
your journey. Note the newly calculated dis-
tance remaining to the next oil service, refer
to page203. Have the system checked as
soon as possible.
Display via iDrive
iDrive concept, refer to page16.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Select "Service" and press the controller.
4.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service requirements" is selected and
press the controller.
5.If necessary, move the highlight marker to
the second field from the top. Turn the con-
troller until "Engine oil level" is selected and
press the controller. The oil level is dis-
played.
Possible messages
>"Engine oil level O.K."
>"No measured value available: Updating
engine oil level measurement..."
The engine oil level is measured. This can
take about 3 minutes if the car is at a stand-
still on a level surface and the engine is run-
ning, and about 5 minutes while the car is on
the move.
>"Oil level at the minimum! Refill with 1 quart
engine oil."
Add engine oil as soon as possible, but no
more than 1 US quart/1 liter, refer also to
Adding engine oil below.
>"Engine oil level too high"