2005 SATURN ION park assist

Changing a Flat Tire
If a tire goes at, avoid further tire and wheel damage
by driving slowly to a level place. Turn on your
hazard warning ashers.
{CAUTION:
Changing a tire can be dangerous. The vehicle
can slip off the jack and roll over or fall on you
or other people. You and they could be badly
injured or even killed. Find a level place to
change your tire. To help prevent the vehicle
from moving:
1. Set the parking brake rmly.
2. Put an automatic transaxle shift lever in
PARK (P), or shift a manual transaxle to
FIRST (1) or REVERSE (R).
3. Turn off the engine and do not restart
while the vehicle is raised.
4. Do not allow passengers to remain in the
vehicle.
CAUTION: (Continued)
CAUTION: (Continued)
To be even more certain the vehicle will not
move, you should put blocks at the front and
rear of the tire farthest away from the one
being changed. That would be the tire on the
other side, at the opposite end of the vehicle.
When you have a at tire, use the following example as a
guide to assist you in the placement of wheel blocks.
The following information will tell you how to use the
jack and change a tire.
5-73
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.
STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.A Saturn Customer Assistance Center team member
will handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
If you wish to write to the Saturn Customer Assistance
Center, our address is:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24 Spring Hill, TN 37174-1500
In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
7-2
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
Saturn Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your retailer or
Saturn Corporation.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer Assistance
Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, please call us at 1-800-263–1999.
Or, write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-8
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R
Radios..........................................................3-44
AM-FM Radio.............................................3-45
Care of Your CD Player...............................3-68
Care of Your CDs........................................3-68
Radio with CD....................................3-47, 3-52
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-44
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-44
Theft-Deterrent............................................3-65
Understanding Reception..............................3-67
Rear Door Security Locks.................................. 2-9
Rear Doors....................................................2-10
Rear Safety Belt Comfort Guides......................1-26
Rear Seat Passengers, Safety Belts..................1-23
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-34
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-32
Rearview Mirror with OnStar
®...........................2-31
Rearview Mirrors.............................................2-31
Reclining Seatbacks.......................................... 1-4Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-34
Reduced Engine Power Light............................3-37
Remote Keyless Entry System............................ 2-3
Remote Keyless Entry System, Operation............ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-77
Removing the Spare Tire and Tools...................5-74
Replacement Bulbs.........................................5-55
Reporting Safety Defects
Canadian Government................................... 7-8
Saturn......................................................... 7-8
United States Government.............................. 7-8
Restraint System Check
Checking the Restraint Systems....................1-59
Replacing Restraint System Parts
After a Crash..........................................1-60
Retained Accessory Power (RAP)......................2-19
Right Front Passenger Position, Safety Belts......1-23
Roadside
Assistance Program....................................... 7-5
Rocking Your Vehicle to Get it Out....................4-29
Roof Rack System..........................................2-40
Running the Engine While Parked.....................2-30
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