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Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identi cation Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember we are only a phone call
away. Saturn Roadside Assistance: 1-800-553-6000;
text telephone (TTY) users, call 1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
7-6
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Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to notifying
Saturn Corporation.
If NHTSA receives similar complaints, it may open an
investigation, and if it nds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your retailer or
Saturn Corporation.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in
the Washington, D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the hotline.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may call them at
1-800-333-0510 or write to:
Transport Canada
Place de Ville Tower C
330 Sparks Street
Ottawa, Ontario K1A 0N5
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
U.S. customers can call the Saturn Customer Assistance
Center at 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, please call us at 1-800-263–1999.
Or, write to:
Saturn Customer Communication Centre
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-8
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R
Radios..........................................................3-44
AM-FM Radio.............................................3-45
Care of Your CD Player...............................3-68
Care of Your CDs........................................3-68
Radio with CD....................................3-47, 3-52
Setting the Time for Radios with Radio
Data Systems (RDS)................................3-44
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-44
Theft-Deterrent............................................3-65
Understanding Reception..............................3-67
Rear Door Security Locks.................................. 2-9
Rear Doors....................................................2-10
Rear Safety Belt Comfort Guides......................1-26
Rear Seat Passengers, Safety Belts..................1-23
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-34
Rearview Mirror, Automatic Dimming with OnStar
®,
Compass and Temperature Display..................2-32
Rearview Mirror with OnStar
®...........................2-31
Rearview Mirrors.............................................2-31
Reclining Seatbacks.......................................... 1-4Recommended Fluids and Lubricants.................6-14
Recreational Vehicle Towing.............................4-34
Reduced Engine Power Light............................3-37
Remote Keyless Entry System............................ 2-3
Remote Keyless Entry System, Operation............ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-77
Removing the Spare Tire and Tools...................5-74
Replacement Bulbs.........................................5-55
Reporting Safety Defects
Canadian Government................................... 7-8
Saturn......................................................... 7-8
United States Government.............................. 7-8
Restraint System Check
Checking the Restraint Systems....................1-59
Replacing Restraint System Parts
After a Crash..........................................1-60
Retained Accessory Power (RAP)......................2-19
Right Front Passenger Position, Safety Belts......1-23
Roadside
Assistance Program....................................... 7-5
Rocking Your Vehicle to Get it Out....................4-29
Roof Rack System..........................................2-40
Running the Engine While Parked.....................2-30
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Towing
Recreational Vehicle.....................................4-34
Towing a Trailer..........................................4-37
Your Vehicle...............................................4-34
Traction
Enhanced Traction System (ETS).................... 4-8
Limited-Slip Differential................................... 4-9
Low Message.............................................3-40
Off Message...............................................3-40
Transaxle
Fluid, Automatic...........................................5-24
Fluid Cold Message.....................................3-41
Fluid Hot Message......................................3-41
Fluid, Manual..............................................5-24
Transaxle Operation, Automatic.........................2-21
Transaxle Operation, Manual............................2-24
Transmission
Up-Shift Light..............................................3-30
Trip Odometer................................................3-27
Trunk............................................................2-10
Trunk Ajar Warning Message............................3-42
Turn and Lane-Change Signals.......................... 3-7
Turn Signal/Multifunction Lever........................... 3-7U
Understanding Radio Reception........................3-67
Uniform Tire Quality Grading............................5-68
Up-Shift Light.................................................3-30
V
Vehicle
Control........................................................ 4-5
Damage Warnings........................................... iv
Loading......................................................4-29
Parking Your...............................................2-29
Symbols......................................................... iv
Vehicle Data Collection and Event Data
Recorders.................................................... 7-7
Vehicle Identi cation
Number (VIN).............................................5-92
Service Parts Identi cation Label...................5-92
Ventilation Adjustment......................................3-23
Visors...........................................................2-14
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