ContentsAt the gas station............................... 219
Refueling ...................................... 219
Check regularly and
before a long trip .......................... 221
Engine compartment.......................... 222
Hood ............................................ 222
Engine oil...................................... 223
Transmission fluid level ................ 227
Coolant level ................................ 227
Battery ......................................... 228
Windshield / rear
window washer system and
headlamp cleaning system*......... 230
Tires and wheels ................................ 231
Important guidelines .................... 231
Life of tire ..................................... 232
Direction of rotation ..................... 232
Checking tire inflation pressure ... 232
Rotating wheels............................ 233
Winter driving..................................... 235
Winter tires................................... 235
Block heater (Canada only) .......... 236
Snow chains ................................. 236Maintenance ...................................... 237
Clearing the
maintenance service indicator ..... 237
Maintenance service
term exceeded ............................. 238
Calling up the
maintenance service indicator ..... 238
Resetting the
maintenance service indicator ..... 238
Vehicle care ....................................... 240
Cleaning and care of the vehicle .. 240
Practical hints.................................. 247
What to do if … .................................. 248
Lamps in instrument cluster ........ 248
Additional indicators
in the speedometer display .......... 263
Where will I find ...? ........................... 264
First aid kit ................................... 264
Vehicle tool kit ............................. 264
Spare wheel (space-saver tire) ..... 266Unlocking / locking in
an emergency .................................... 268
Unlocking the vehicle................... 268
Locking the vehicle ...................... 269
Fuel filler flap ............................... 269
Manually unlocking the
transmission gear selector lever .. 270
Opening / closing in
an emergency .................................... 271
Power tilt / sliding sunroof* ......... 271
Replacing key batteries ..................... 272
Remote control ............................ 273
Replacing bulbs ................................. 274
Bulbs ............................................ 274
Replacing bulbs for front lamps ... 276
Replacing bulbs for rear lamps .... 279
Adjusting headlamp aim .............. 282
Replacing wiper blades ...................... 283
Removing ..................................... 283
Installing ...................................... 283
Flat tire .............................................. 284
Mounting the spare wheel ........... 284
83 Safety and Security
Anti-theft systems
Anti-theft systems
Immobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating
Removing the key from the steering lock
activates the immobilizer.
Deactivating
Turning the key in the steering lock to
position2 (
page 33) deactivates the im-
mobilizer.
Anti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone:
opens a door
opens the liftgate
opens the hood
The alarm will stay on even if the activating
element (a door, for example) is immedi-
ately closed.
The alarm system will also be triggered
when
someone attempts to raise the vehicle
unlocking and opening the driver’s
door with the mechanical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the remote control. The
turn signal lamps flash three times to indi-
cate that the alarm system is activated. A
red indicator lamp in the center console
will flash after approximately 10 seconds
when the alarm system is completely
armed (
page 27).
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Light
Truck Center or call
1-800-FOR-MERCedes (in the USA), or
1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid* system (
page 174) provid-
ed Tele Aid service was subscribed to
and properly activated, and that neces-
sary cellular service and GPS coverage
are available.
177 Controls in detail
Useful features
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
EMERGENCY CALL –
CONNECTING CALL
appears in the MCS dis-
play. When the connection is established,
the message
EMERGENCY CALL –
CALL CONNECTED
appears in the MCS dis-
play. All information relevant to the emer-
gency, such as the location of the vehicle
(determined by the GPS satellite location
system), vehicle model, identification num-
ber and color are generated.
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
When a voice connection is established,
the audio system mutes and the message
TELE AID – EMERGENCY CALL ACTIVE
appears in the MCS display. The Response
Center will attempt to determine more pre-
cisely the nature of the accident provided
they can speak to an occupant of the vehi-
cle.The Tele Aid system is available if:
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time.
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter.iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the re-
sponse center.
Warning!
G
If the indicator lamp in the SOS button is
illuminated continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
EMERGENCY CALL –
CALL FAILED appears in the MCS display
for approx. ten seconds.
Should this occur, assistance must be sum-
moned by other means.
179 Controls in detail
Useful features
When the connection is established, the
message
ROADSIDE ASSISTANCE –
CALL CONNECTED
appears in the MCS dis-
play. The Tele Aid system will transmit data
generating the vehicle identification num-
ber, model, color and location (subject to
availability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio
system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
ap-
pears in the MCS display.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and / or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iWhile the call is connected you can
change to navigation menu by pressing
NAVI button on the MCS unit.
iThe indicator lamp in the Roadside As-
sistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after turn-
ing the key in the steering lock to
position2 (together with the SOS but-
ton and the Information button¡).
See system self-check (
page 175)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
181 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 175)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
182 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. key inside vehicle), and no
other key is available:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull
outside handle of the liftgate for mini-
mum of 20 seconds until the SOS but-
ton is flashing.
The message
EMERGENCY CALL –
CALL CONNECTED appears in the MCS
display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.iThe indicator lamp on the correspond-
ing button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer Assis-
tance Center representative, except
Roadside Assistance and Information
calls, which can also be terminated by
using the END button on the MCS unit.
iWhen a Tele Aid call has been initiated,
the MCS system audio is muted and
the selected mode (radio, tape or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The navigation system (if en-
gaged) will continue to run. A pop-up
window will appear in the MCS display
to indicate that a Tele Aid call is in
progress.
184 Controls in detailUseful featuresRemote control integrated into the
overhead control panel1Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
2Hand-held transmitter button
3,4,5 Signal transmitter button
6Indicator lamp
Warning!
G
Before programming the integrated remote
control to a garage door opener or gate op-
erator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage.When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks safe-
ty stop and reverse features as required by
U.S. federal safety standards (this includes
any garage door opener model manufac-
tured before April 1, 1982). A garage door
that cannot detect an object - signaling the
door to stop and reverse - does not meet
current U.S. federal safety standards.
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact an authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer Assis-
tance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
197 Operation
Driving instructions
Driving instructions
Drive sensibly – save fuel
Fuel consumption, to a great extent, de-
pends on driving habits and operating con-
ditions.
To save fuel you should:
Keep tires at the recommended infla-
tion pressures.
Remove unnecessary loads.
Allow engine to warm up under low
load use.
Avoid frequent acceleration and decel-
eration.
Have all maintenance work performed
at the intervals specified in the Mainte-
nance Booklet and as required by the
maintenance service indicator. Contact
an authorized Mercedes-Benz Light
Truck Center.
Fuel consumption is also increased by driv-
ing in cold weather, in stop-and-go traffic,
on short trips and in hilly country.
Drinking and driving
PedalsPower assistance
Warning!
G
Drinking and driving and / or taking drugs
and driving are a very dangerous combina-
tion. Even a small amount of alcohol or
drugs can affect your reflexes, perceptions
and judgement.
The possibility of a serious or even fatal ac-
cident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Warning!
G
Keep driver’s foot area clear at all times. Ob-
jects stored in this area may impair pedal
movement.Warning!
G
With the engine is not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the ve-
hicle.