98 Controls in detailSeatsInstalling rear seat head restraints
Insert head restraint and push it down
to the stop.
Push release button1 and adjust
head restraint to the desired position
(page 37).
Stowing rear center head restraint
1Rear center head restraint
2Bar
3Clip
Remove rear center head restraint
(page 97).
If necessary, remove cargo floor plates,
see “Removing cargo floor plates”
(page 165).
Slide rear seats forward, see “Adjusting
rear seat fore and aft” (
page 100).
Fold rear seat backrests down, see
“Folding down the backrest”
(page 100).
From cargo compartment, attach rear
center head restraint1 to underside
of rear center seat.
Make sure front side of head
restraint1 is facing upward.
Press bar2 on both sides into
clips3.
Heated seats*
Both switches for the front seats are loca-
ted in the center console.
1Normal heating
2Rapid heating
Start the engine.
Switching on seat heating
Press upper switch position1.
A red indicator lamp on the switch
lights up.
181 Controls in detail
Useful features
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).Upgrade signals
The Tele Aid system processes calls using
the following priority.
Automatic emergency – First priority
Manual emergency – Second priority
Roadside assistance – Third priority
Information – Fourth priority
Should a higher priority call be initiated
while you are connected, an upgrade (al-
ternating) tone will be heard and the ap-
propriate indicator lamp will flash. If
certain information such as vehicle identi-
fication number or customer information is
not available, the operator may need to re-
transmit.
During this time you will hear a beep and
voice contact will be interrupted. Voice
contact will resume once the retransmis-
sion is completed. Once a call is conclud-
ed, a beep will be heard and the respective
indicator lamp will stop flashing. The MCS
system operation will resume.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. 10 seconds during the sys-
tem self-check after turning key in the
steering lock to position2 (together
with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 175)
when the indicator lamp does not light
up in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able).
The message
INFO CALL FAILED
ap-
pears in the MCS display.
Information calls can be terminated us-
ing the END button on the MCS.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remains illuminated (in red) at any
time, the Tele Aid system has detected
a fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your Mercedes-Benz Light Truck Cen-
ter and have the system checked or
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.