Page 194 of 416
194 Controls in detailUseful featuresAshtrays
Center console ashtray
1Ashtray
2Cigarette lighter
3Cover plate
Opening ashtray
Briefly push the cover plate3.
The ashtray opens automatically.Removing the ashtray insert
4Sliding knob
5Astray insert
Press sliding knob4 to the right.
The insert will protrude a short-dis-
tance.
Remove insert5 in direction of arrow.
Reinstalling the ashtray insert
Press the insert into the frame until it
snaps into place.
Warning!
G
Remove ashtray only with vehicle standing
still. Turn off the engine and set the parking
brake. Otherwise the vehicle might move as
a result of unintended contact with the gear
selector lever.
Page 195 of 416

195 Controls in detail
Useful features
Rear passenger compartment
1Cover
2Catch
3Ashtray insert
Opening ashtray
Pull at top of cover1.
Removing the ashtray insert
Push down on catch2.
Pull out the ashtray insert3.
Reinstalling the ashtray insert
Position the insert and close the cover.
Cigarette lighter
The lighter socket can be used to accom-
modate electrical accessories up to a
maximum of 180 W.
1Cigarette lighter
Briefly touch the cover plate.
The ashtray opens automatically.
Switch on the ignition (
page 35).
Push in cigarette lighter1.
The lighter will pop out automatically
when hot.
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. Unsuper-
vised use of vehicle equipment may cause
an accident and/or serious personal injury.
Page 196 of 416
196 Controls in detailUseful featuresElectrical outletElectrical outlet in the rear passenger
footwell
Electrical outlet on the left side (driver’s
side) of the cargo compartment
Switch on the ignition (
page 35).
Flip up cover and insert electrical plug
(cigarette lighter type).
Floormats
NN
iThe electrical outlet can be used to ac-
commodate electrical consumers (e.g.
air pump, auxiliary lamps) up to a max-
imum of 180 W.
Warning!
G
Whenever you are using floormats, make
sure there is enough clearance and the
floormats are securely fastened.
Floormats should always be securely fas-
tened using the eyelets and retainer pins.
Before driving off, check that the floormats
are securely in place and adjust them if nec-
essary. A loose floormat could slip and
hinder proper functioning of the pedals.
Page 197 of 416

197 Controls in detail
Useful features
Telephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Light Truck Center
for information on the installation of an ap-
proved external antenna. Refer to the radio
transmitter operation instructions regard-
ing use of an external antenna.You can take and place telephone calls
using thes andt buttons on the
multifunction steering wheel. Use the con-
trol system for performing other telephone
functions (
page 145).
See separate instruction manual for infor-
mation on how to operate the telephone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and/or
personal injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his /her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road, traf-
fic and weather conditions permit. Some ju-
risdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND (Cockpit
Management and Data System)
1 if road,
traffic and weather conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km / h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements
Page 199 of 416

199 Controls in detail
Useful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
TELE AID – DRIVE TO WORKSHOP!
appears for approx. ten seconds in the
multifunction display.Emergency calls
An emergency call is initiated
automatically:
following an accident in which the
emergency tensioning devices (ETDs)
or airbags deploy
if the anti-theft alarm or the tow-away
alarm stays on for more than
20 seconds. See anti-theft alarm sys-
tem (
page 88) and tow-away alarm
(
page 89)
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See below for instructions on
initiating an emergency call manually.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button do not come on dur-
ing the system self-check or if any of these
indicators remain illuminated constantly in
red and/or the message
TELE AID -
DRIVE TO WORKSHOP
is displayed in the
multifunction display after the system
self-check, a malfunction in the system has
been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Light Truck Center
as soon as possible.
Page 202 of 416

202 Controls in detailUseful featuressystem mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
appears in the multifunction display.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.Information button¡
Located below the center armrest cover is
the Information button¡.
Press and hold the button (for longer
than two seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
INFO – CONNECTING CALL
will
appear in the multifunction display.
When the connection is established, the
message
INFO – CALL CONNECTED
appears
in the multifunction display. The Tele Aid
system will transmit data generating the
vehicle identification number, model, color
and location (subject to availability of cel-
lular and GPS signals).
iThe indicator lamp in the Roadside
Assistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after
switching on ignition (together with the
SOS button and the Information
button¡).
See system self-check (
page 199)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside
Assistance call (e.g. the relevant cellu-
lar phone network was not available).
The message
CALL FAILED
appears in
the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel.
Page 203 of 416

203 Controls in detail
Useful features
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished the audio system mutes and the
message
TELE AID – INFO CALL ACTIVE
appears in the multifunction display. Infor-
mation regarding the operation of your ve-
hicle, the nearest Mercedes-Benz Light
Truck Center or Mercedes-Benz USA prod-
ucts and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approx. ten seconds during the sys-
tem self-check after switching on igni-
tion (together with the SOS button and
the Roadside Assistance button•).
See system self-check (
page 199)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
INFO –
CALL FAILED
appears in the multifunc-
tion display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
Mercedes-Benz Light Truck Center and
have the system checked or contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
Page 207 of 416

207 Controls in detail
Useful features
iCertain types of garage door openers
are incompatible with the integrated
opener. If you should experience diffi-
culties with programming the transmit-
ter, contact an authorized
Mercedes-Benz Light Truck Center, or
call Mercedes-Benz Customer
Assistance Center (in the USA only) at
1-800-FOR-MERCedes, or Customer
Service (in Canada) at
1-800-387-0100.
iUSA only:
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject
to the following two conditions:
(1) This device may not cause interfer-
ence, and
(2) this device must accept any inter-
ference received, including interfer-
ence that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority
to operate the equipment.