34 Getting startedUnlockingSmartKeyStarter switch0For removing SmartKey
1Power supply to some electrical con-
sumers, such as seat adjustment
2Ignition (power supply for all electrical
consumers) and driving position.
All lamps (except low beam headlamp
indicator lamp, high beam headlamp in-
dicator lamp, and turn signal indicator
lamps unless activated) in the instru-
ment cluster come on. If a lamp in the
instrument cluster fails to come on
when the ignition is switched on, have
it checked and replaced if necessary. If
a lamp in the instrument cluster re-mains on after starting the engine or
comes on while driving, refer to “Lamps
in instrument cluster” (
page 356).
3Starting position
For information on starting the engine us-
ing the SmartKey, see “Starting with the
SmartKey” (
page 46).
iWhen you switch on the ignition, the in-
dicator and warning lamps (except low
beam headlamp indicator lamp, high
beam headlamp indicator lamp, and
turn signal indicator lamps unless acti-
vated) in the instrument cluster come
on. This indicates that the respective
systems are operational. The indicator
and warning lamps (except low beam
headlamp indicator lamp, high beam
headlamp indicator lamp, and turn sig-
nal indicator lamps if activated) should
go out when the engine is running.iThe SmartKey can only be removed
from the starter switch with the gear
selector lever in position P.
!If the SmartKey can still not be turned,
the battery may not be sufficiently
charged.
Check the battery and charge it if
necessary (
page 435).
Get a jump start (
page 436).
To prevent accelerated battery dis-
charge or a completely discharged bat-
tery, always remove the SmartKey from
the starter switch when the engine is
not in operation.
191 Controls in detail
Good visibility
Rear window defroster
The rear window defroster uses a large
amount of power. To keep the battery
drain to a minimum, switch off the defrost-
er as soon as the rear window is clear. The
defroster is automatically deactivated af-
ter approximately 6 to 17 minutes of oper-
ation depending on the outside
temperature.
Activating
Press buttonF (
page 194) or
(
page 195) or button1
(page 206) or (
page 207) on the
respective climate control panel.
The indicator lamp on the button
comes on.Deactivating
Press buttonF or button1
again.
The indicator lamp on the button goes
out.Warning!
G
Any accumulation of snow and ice should be
removed from the rear window before driv-
ing. Visibility could otherwise be impaired,
endangering you and others.
!If the rear window defroster switches
off too soon and the indicator lamp
starts flashing, this means that too
many electrical consumers are operat-
ing simultaneously and there is insuffi-
cient voltage in the battery. The system
responds automatically by deactivating
the rear window defroster.
As soon as the battery has sufficient
voltage, the rear window defroster au-
tomatically turns itself back on.
272 Controls in detailUseful featuresThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The message
TELE AID malfunction – Drive
to workshop
appears in the multifunction
display.
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message TELE AID malfunction – Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
341 Operation
Winter driving
Winter driving
Before the onset of winter, have your vehi-
cle winterized at an authorized
Mercedes-Benz Center. This service in-
cludes:
Check of anticorrosion and antifreeze
concentration
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system
Add MB Concentrate “S” to a premixed
windshield washer solvent / antifreeze
which is formulated for temperatures
below freezing point (
page 467).
Battery test
Battery capacity drops with decreasing
ambient temperature. A well charged
battery helps to make sure that the en-
gine can be started and the SBC brake
system will be fully operational, even at
low ambient temperatures.
Tire change
Mercedes-Benz recommends M+S rat-
ed radial-ply tires with a minimum tread
depth of approximately
1/6 in (4 mm)
on all four wheels for the winter sea-
son.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Use of winter tires
is the only way to achieve the maximum ef-
fectiveness of the ABS, ESP and 4MATIC in
winter operation.
For safe handling, make sure that all
mounted winter tires are of the same make
and have the same tread design.Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your ve-
hicle, you must place a notice to this effect
where it will be seen by the driver. Such no-
tices are available at your tire dealer or any
authorized Mercedes-Benz Center.Warning!
G
Winter tires with a tread depth of less than 1/6in (4 mm) must be replaced. They are no
longer suitable for winter operation.
Warning!
G
If you use your spare tire when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may
very well impair turning stability and that
overall driving stability may be reduced.
Adapt your driving style accordingly.
Have the spare tire replaced with a winter
tire at the nearest authorized
Mercedes-Benz Center.
404 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
L
Tele Aid malfunction
Drive to workshop
One or more main functions of the
Tele Aid system are malfunctioning.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
Tele Aid battery
Drive to workshop
The emergency power battery for the
Tele Aid system is malfunctioning. If the
vehicle battery is also dead, Tele Aid will
not be operational.
Have the Tele Aid system checked by
an authorized Mercedes-Benz Center.
1
Restraint system
malfunction
Drive to workshop
The system is malfunctioning.
Drive with added caution to the near-
est authorized Mercedes-Benz Cen-
ter.
Warning!
G
In the event a malfunction of the SRS is indi-
cated as outlined above, the SRS may not be
operational.
For your safety, we strongly recommend
that you visit an authorized Mercedes-Benz
Center immediately to have the system
checked; otherwise the SRS may not be
activated when needed in an accident,
which could result in serious or fatal injury,
or it might deploy unexpectedly and unnec-
essarily which could also result in injury.
415 Practical hints
Replacing SmartKey batteries
Replacing SmartKey batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
SmartKey
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove the mechanical key1
(page 410).
1Mechanical key
2Battery compartment
Insert the mechanical key1 in side
opening and push gray slide.
Battery compartment2 is unlatched.
Pull battery compartment2 out of the
housing in direction of arrow.
Remove the batteries.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen inserting the batteries, make
sure they are clean and free of lint.iWhen replacing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz Cen-
ter.
433 Practical hints
Batteries
Batteries
Your vehicle is equipped with two batter-
ies:
Main battery (battery for starter and
electrical consumers; located in the
trunk).
Auxiliary battery (back-up battery; sta-
bilizes the electrical system if the main
battery is discharged; located in the en-
gine compartment)
The main battery is in the trunk under the
luggage box. Remove the luggage box
(
page 408).
Vehicles with spare wheel1Negative terminal
2Positive terminalWarning!
G
Jump starting must only be done using the
main battery in the trunk.
Warning!
G
Failure to follow these instructions can re-
sult in severe injury or death.
Observe all safety instructions and precau-
tions when handling automotive batteries
(page 309).
Never lean over batteries while connecting,
you might get injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
A battery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc.
434 Practical hintsBatteries
Disconnecting the battery
Depress parking brake firmly or move
gear selector lever to positionP.
Turn off all electrical consumers.
Remove SmartKey from starter switch.
Vehicles with KEYLESS-GO*:
Press the start/stop button until
the engine shuts off.
Open the driver’s door.
Open the trunk.
!Never loosen or detach battery termi-
nal clamps while the engine is running
or the SmartKey is in the starter switch.
Otherwise the alternator and other
electronic components could be se-
verely damaged.
Have the battery checked regularly by
an authorized Mercedes-Benz Center.
Refer to Maintenance Booklet for main-
tenance intervals or contact your au-
thorized Mercedes-Benz Center for
further information.Warning!
G
Do not place metal objects on the battery as
this could result in a short circuit.
Use leak-proof battery only to avoid the risk
of acid burns in the event of an accident.
Warning!
G
The SBC brake system requires electrical
power to operate.
A malfunction in the vehicle’s power supply
or electrical system may impair brake sys-
tem operation and switch it into its emer-
gency operation mode. The same applies if
battery is disconnected. To brake, the driver
must then apply significantly greater brake
pedal pressure and depress the pedal much
further to obtain the expected braking ef-
fect. If necessary, apply full pressure to the
brake pedal. Brakes may only be applied to
the front wheels. Stopping distance is in-
creased! Adjust your driving style according-
ly. For more information, refer to “SBC brake
system” (
page 90).
Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button on the gear selector lever will
have no effect
the gear selector lever will remain
locked in positionP