Page 252 of 491

251 Controls in detail
Loading
Cargo tie-down rings
Four rings1 are located in the cargo com-
partment.
Carefully secure cargo by applying
even load on all rings with rope of suffi-
cient strength to hold down the cargo.
Always follow loading instructions
(page 250).Rear seat
There is a cargo tie-down ring located on
each side of the footwell under the rear
seat.
Warning!
G
Always fasten items being carried as secure-
ly as possible.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle and can cause in-
jury to vehicle occupants unless the items
are securely fastened in the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when transporting cargo. Put luggage or car-
go in the cargo compartment if possible. Do
not pile luggage or cargo higher than the
seat backs.
Never drive vehicle with tailgate open.
Deadly carbon monoxide (CO) gases may
enter vehicle interior resulting in uncon-
sciousness and death.
Page 258 of 491
257 Controls in detail
Loading
1Cargo net
2Mountings for cargo net
Pull cargo net 1 up and hook it onto
mountings 2.Cargo compartment cover
The cargo compartment cover unlocks
automatically while the tailgate is open-
ing/closing and is automatically raised/
lowered.
It is therefore unnecessary to roll up the
cargo compartment cover before loading
and unloading. 1Cargo compartment cover
Rolling up the cargo compartment cover
Unhook cargo compartment cover
from its anchorages on the left and
right sides.
Slowly guide cargo compartment cover
back until it stops.
iYou can use the cargo net even when
the rear seat backrest is folded for-
ward. The cargo net should then be
hooked onto the front mountings.
!When loading the vehicle, make sure
not to load the cargo compartment
over the lower edge of the side win-
dows.
The twin roller blind could otherwise be
damaged when the tailgate is being
closed.
Page 277 of 491

276 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The display in the instrument clus-
ter is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.
Page 278 of 491

277 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter button
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
w i l l a p p e a r i n t h e
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, call is initiated automati-
cally to the Response Center. See an-
ti-theft alarm system (
page 98) and
tow-away alarm (
page 99).
Page 400 of 491
399 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
t
Function
unavailable
This display appears if button t or
s on the multifunction steering wheel
is pressed and the vehicle is not equipped
with a telephone.
&
Tailgate open
This message will appear whenever the
tailgate is open.
Close the tailgate.
W
Washer fluid,
please refill
The fluid level has dropped to about
1/3
of total reservoir capacity.
Add washer fluid (
page 306).
Page 427 of 491

426 Practical hintsBatteriesDisconnecting the battery
Depress parking brake firmly or move
gear selector lever to positionP.
Turn off all electrical consumers.
Remove SmartKey from starter switch.
Vehicles with KEYLESS-GO*:
Press the start / stop button until
the engine shuts off.
Open the driver’s door.
Open the tailgate.
Read and observe safety instructions
and precautions (
page 425).
Access the cargo compartment under-
neath the third row seat cushions and
footwell (
page 401).
Remove cover to access battery
(page 424).
Disconnect battery negative lead1.
Remove cover2 from the positive ter-
minal.
Disconnect the battery positive lead.
Removing the battery
Remove the screw-nuts securing the
battery.
Remove the battery bracket.
Take out the battery.
Warning!
G
With a disconnected battery
you will no longer be able to turn the
SmartKey in the starter switch and
pressing the KEYLESS-GO* start/stop
button on the gear selector lever will
have no effect
the gear selector lever will remain
locked in positionP
Page 469 of 491

468 IndexCargo tie-down rings 251
CD player
Operating 159
Center console
Lower part 28
PASS AIR BAG OFF indicator
lamp 360
Upper part 27
Centigrade
Setting temperature units 165
Central locking
From inside 122
Switch 122
Switching on/off (control
system) 174
Unlocking from inside 122
Central locking switch 122
Changing
Batteries (SmartKey with
KEYLESS-GO*) 408, 409
Batteries (SmartKey) 408, 409
SmartKey setting 175
Vehicle level 246
Charging
Vehicle batteries 427CHECK ENGINE malfunction indicator
lamp 355
Checking
Coolant level 303
Oil level 297, 300
Tire inflation pressure 297
Vehicle lighting 297
Child safety 73
Airbags 64
Infant and child restraint systems 69,
73
LATCH child seat anchors 83
Child safety switch see Blocking of rear
window operation 84
Cigarette lighter 266
Cleaning
Headlamps 191
Windshield 53
Wood trims 350
Cleaning tires 309
Clock 168Closing
Glove box 259
Power tilt /sliding sunroof* 225
Side windows 222
Tailgate
Vehicle with KEYLESS-GO* 119,
121
Windows 221
Closing the tailgate 117, 119, 121
Closing the tailgate from the outside (vehi-
cles without KEYLESS-GO*) 118
Cockpit 22, 459
Cockpit management and data system
(COMAND) 460
Cold tire inflation pressure 333
Collapsible wheel chock 403
COMAND 460
COMAND* see separate operating instruc-
tions
Combination switch 145
Turn signals 51
Windshield wipers 52
Comfort driving
Transmission program mode 188
Page 475 of 491

474 IndexI
Identification labels 440
Ignition 34, 36
Switching on 47, 48, 54
Immobilizer 97
Activating 97
Deactivating 97
Indicator lamps see Lamps, indicator and
warning
Infant and child restraint systems 73
Installing 82
LATCH child seat anchors 83
Information
About service and warranty 10
Button for Tele Aid* 274
Inserting the cargo tie-down ring in the
mounting element 253
Inserting the mounting elements into the
cargo rails 252
Inside rear view mirror
Antiglare 191
Installing
Infant and child restraint systems 82
Towing eye bolt 433
Wiper blades 417
Installing the storage box 256Instrument cluster 24, 150, 349, 461
Coolant
Temperature indicator 151
Illumination 150
Multifunction display 153
Outside temperature indicator 152
Selecting language 166
Integrated remote control
Canadian programming 281
Erasing memory 282
Gate operator 281
Hand-held transmitter 279
Operation 282
Rolling code programming 280
Interior lighting 147
Activating automatic control 147
Deactivating automatic control 147
Delayed switch-off 173
Manual operation 148
Interior lighting in the rear 149
Interior rear view mirror
Adjusting 42
Interior storage spaces
Glove box 259J
Jack 402
Jump starting 428
K
Key, Mechanical 404
Key, SmartKey
Changing the batteries 408, 409
Key, SmartKey with KEYLESS-GO*
Changing the batteries 408, 409
KEYLESS-GO* 461
Activating ignition with 36
Closing
Tailgate 119, 121
Factory setting 110
Global locking 110
Global unlocking 110
Important notes 108
Locking the vehicle 113
Opening the tailgate 112
Remote control 107
Starting the engine 48, 54
Turning off engine 59
Unlocking the tailgate 112
Unlocking with 33
Kickdown 189, 461
Kilometers/miles in speedometer 165