Page 366 of 491
365 Practical hints
What to do if …
Display
Display message
Possible cause
Possible solution
Low
Battery
Conven. functions
temporarily
unavailable
The battery has insufficient voltage
and can no longer supply conve-
nience functions such as the rear
window defroster.
As soon as the on-board voltage is sufficient,
the consumers will switch on again.
Please note:
Conven. functions
available again
On-board voltage is sufficient; the
consumers will switch on again.
Cruise control
Drive to workshop
Cruise control or Distronic* is mal-
functioning.
Have the cruise control or Distronic*
checked by an authorized Mercedes-Benz
Center.
Distronic
External interference
Reactivate
The Distronic* is switched off and is
temporarily unavailable.
Try activating the Distronic* again later.
Visit workshop
The Distronic* is malfunctioning or
the display is malfunctioning.
Visit an authorized Mercedes-Benz Center
as soon as possible.
Page 374 of 491

373 Practical hints
What to do if …
Symbol messagesDisplay symbol
Display messages
Possible cause
Possible solution
#
Undervoltage
Switch off
consumers
The battery has insufficient voltage.
Turn off unnecessary electrical con-
sumers.
Visit workshop
The battery was charged with a battery
charger or jump started.
Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Do not forget that the brake system re-
quires electrical energy and may be oper-
ating with restricted capability.
Considerably greater brake pedal force is
required and the stopping distance is in-
creased.
Stop immediately and check the
poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in damage to the engine. Notify
an authorized Mercedes-Benz Center.
If it is intact:
Drive immediately to the nearest
authorized Mercedes-Benz Center.
Adjust driving to be consistent with
reduced braking responsiveness.
Page 375 of 491

374 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
#
Battery/Alternator
Stop vehicle
The battery is malfunctioning.
The SBC brake system requires electrical
energy and therefore has only limited op-
eration. Considerably greater brake pedal
force is required and the stopping dis-
tance is increased.
Stop the vehicle as soon as it is safe
to do so. Adjust driving to be consis-
tent with reduced braking responsive-
ness.
Notify an authorized Mercedes-Benz
Center.
Low voltage
Start engine
The battery has insufficient voltage.
Start the engine (
page 47).
Malfunction
Electrical consumers
switched off
The consumer battery has insufficient
voltage and can no longer supply the con-
venience functions such as seat ventila-
tion*.
The electrical consumers will come back
online as soon as on-board voltage is suf-
ficient.
(
Backrest, right rear
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
Backrest, left rear
not locked
The rear seat backrest is not engaged.
Adjust the rear seat backrest until it is
fully engaged in position.
Page 376 of 491

375 Practical hints
What to do if …
Display symbol
Display messages
Possible cause
Possible solution
2
Brake wear
Visit workshop
The brake pads have reached their wear
limit.
Brake pad thickness must be visually
inspected at the intervals specified in
the Maintenance Booklet.
Have the brake pads replaced as soon
as possible.
T
Reduced braking power
Depress brake
pedal fully
The SBC brake system is in emergency
operation mode. Considerably greater
brake pedal force is required and the
stopping distance is increased.
The maximum speed is limited to 55 mph
(90 km / h).
Do not drive any further.
Stop the vehicle and notify an autho-
rized Mercedes-Benz Center.
Significantly greater force must be ap-
plied to the brake pedal.
Call for Roadside Assistance.
(USA only);(Canada only)3
Reduced braking power
Start engine
The battery has insufficient voltage and
cannot supply sufficient power to the
SBC brake system.
Start the engine.
The message disappears when suffi-
cient voltage is available.
!Brake pad thickness must be visually
inspected by a qualified technician at
the intervals specified in the
Maintenance Booklet.
Page 385 of 491

384 Practical hintsWhat to do if …Display symbol
Display messages
Possible cause
Possible solution
%
Hood open
You are driving with the hood open.
Close the hood (
page 299).
F
Key
Check battery
The SmartKey with KEYLESS-GO* batter-
ies are discharged.
Change the batteries (
page 408).
Key
not recognized
The SmartKey with KEYLESS-GO* is not
recognized while the engine is running
because
the SmartKey with KEYLESS-GO* is
not in the vehicle
there is strong radio-frequency inter-
ference
Stop the vehicle as soon as it is safe
to do so.
Search for the SmartKey.
Otherwise the vehicle cannot be cen-
trally locked nor can the engine be
started again after the engine is
stopped.
Key
not recognized
The SmartKey with KEYLESS-GO* is mo-
mentarily not recognized.
Change the position of the SmartKey
in the vehicle.
Operate the vehicle with the
SmartKey in the starter switch if nec-
essary.
Key
still in vehicle
A SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.
Take the SmartKey out of the vehicle.
Keyless Go
Check system
The KEYLESS-GO* system is malfunction-
ing.
Visit an authorized Mercedes-Benz
Center as soon as possible.
Page 409 of 491

408 Practical hintsReplacing SmartKey batteriesIf the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an
authorized Mercedes-Benz Center.
Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
SmartKey
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove the mechanical key1
(page 408).
1Mechanical key
2Battery compartment
Insert the mechanical key1 in side
opening and push gray slide.
Battery compartment2 is unlatched.
Pull battery compartment2 out of the
housing in direction of arrow.
Remove the batteries.
Warning!
G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
iWhen inserting the batteries, make
sure they are clean and free of lint.iWhen replacing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz Cen-
ter.
Page 410 of 491
409 Practical hints
Replacing SmartKey batteries
3Battery
4Contact spring
Using a lint-free cloth, insert new bat-
teries under the contact spring with the
plus (+) side facing up.
Return battery compartment into hous-
ing until it locks into place.
SmartKey with KEYLESS-GO*
Replacement batteries: Lithium, type
CR 2025 or equivalent.
Remove mechanical key (
page 408).
1Battery
2Tilt battery up
3Mechanical key
Insert the mechanical key3 in side
opening and push grey slide.
Battery compartment is unlatched.
Pull battery compartment out of the
housing in direction of arrow.
Using mechanical key3 apply pres-
sure to position2.
Battery1 tilts up slightly.
Pull out batteries1 in direction of ar-
row.
Using a lint-free cloth, insert new bat-
teries with the plus (+) side facing up.
Return battery compartment into hous-
ing until it locks into place.
Page 425 of 491
424 Practical hintsBatteriesYour vehicle is equipped with two batter-
ies:
Main battery (battery for starter and
electrical consumers; located in the
cargo compartment).
Auxiliary battery (back-up battery; sta-
bilizes the electrical system if the main
battery is discharged; located in the en-
gine compartment).
Pull cover up and detach it.1Negative terminal
2Positive terminaliThe battery is located on the right-hand
side under a cover.
Warning!
G
Jump starting must only be done using the
designated terminal connections in the en-
gine compartment (
page 429).