2005 MERCEDES-BENZ E WAGON service indicator

Contents
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 330
Tire ply material ........................... 332
Tire and loading terminology ........ 332
Rotating tires ............................... 335
Winter driving .................................... 337
Winter tires .................................. 337
Block heater* (Canada only) ........ 338
Snow chains................................. 338
Maintenance...................................... 339
Clearing the maintenance
service indicator........................... 340
Maintenance service term
exceeded ..................................... 340
Calling up the maintenance
service indicator........................... 341
Resetting the maintenance
service indicator........................... 341
Setting the date for special
works ........................................... 342
Calling up the maintenance
service data information .............. 343
Vehicle care ....................................... 344
Cleaning and care of vehicle ........ 344
Practical hints.................................. 351
What to do if … ................................... 352
Lamps in instrument cluster ......... 352
Lamp in center console................. 360
Vehicle status messages in the
multifunction display..................... 362
Where will I find ...? ............................ 401
First aid kit.................................... 401
Vehicle tool kit, jack and
spare wheel .................................. 401
Unlocking / locking in an emergency .. 404
Unlocking the vehicle.................... 404
Locking the vehicle ....................... 405
Fuel filler flap emergency release . 405
Manually unlocking the
gear selector lever ........................ 405
Opening / closing in an emergency ..... 407
Tilt / sliding sunroof*..................... 407
Replacing SmartKey batteries ............ 408
SmartKey ...................................... 408
SmartKey with KEYLESS-GO* ....... 409
Replacing bulbs .................................. 410
Bulbs ............................................. 410
Replacing bulbs for front lamps .... 413
Replacing bulbs for rear lamps ..... 415Replacing wiper blades ...................... 416
Removing wiper blades ................. 416
Installing wiper blades .................. 417
Flat tire............................................... 418
Preparing the vehicle .................... 418
Mounting the spare wheel ............ 419
Batteries............................................. 424
Disconnecting the battery ............ 426
Removing the battery ................... 426
Charging and reinstalling the
battery .......................................... 427
Reconnecting the battery ............. 427
Jump starting...................................... 428
Towing the vehicle.............................. 430
Installing towing eye bolt .............. 433
Fuses.................................................. 434
Aids for replacing fuses ................ 434
Fuse box in passenger
compartment ................................ 435
Fuse box in cargo compartment ... 435

77 Safety and Security
Occupant safety
Furthermore, the occupant weight may ap-
pear to increase or decrease due to
objects hanging on the seat, other passen-
gers pushing on the seat, objects lodged
underneath the seat or stuffed between
seat and middle console or between seat
and door or due to objects applying pres-
sure on the back of the seat. Always make
sure that the seat has clearance in all di-
rections at all times.
Both driver and the front passenger should
always use the 75indicator
lamp as an indication of whether or not the
front passenger is properly positioned.
iIf your seat, including your trim cover
and cushion needs to be serviced in
any way, take the vehicle to your autho-
rized Mercedes-Benz Center.
Only seat accessories approved by
Mercedes-Benz may be used.
Warning!
G
If the 75indicator lamp illumi-
nates when an adult or someone larger than
a small individual is in the front passenger
seat, have the front passenger re-position
himself or herself in the seat until the light
goes out, or check whether objects are
caught under or around the seat.
More information about air bag display mes-
sages (
page 369).
In the event of a collision, the air bag control
unit will not allow front passenger front air
bag deployment when the OCS classified
the front passenger seat occupant as being
up to or less than the weight of a typical
12-month-old child in a standard child re-
straint or if the front passenger seat is
sensed as being empty.
When the OCS senses that the front passen-
ger seat occupant is classified as being up
to or less than the weight of a typical
12-month-old child in a standard child re-
straint, the 75indicator lamp will
illuminate when the engine is started and re-
main illuminated, indicating that the front
passenger front air bag is deactivated.
When the OCS senses that the front passen-
ger seat is classified as being empty, the
75indicator lamp will illuminate
when the engine is started and remain illu-
minated, indicating that the front passenger
front air bag is deactivated.


98 Safety and SecurityAnti-theft systemsAnti-theft alarm system
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the tailgate


the hood.
The alarm will stay on, even if the activat-
ing element (a door, for example) is imme-
diately closed.
The alarm system will also be triggered
when


someone attempts to raise the vehicle.


opening the vehicle with the mechani-
cal key.


someone opens a door from the inside
if the vehicle was locked from the out-
side with the SmartKey or
KEYLESS-GO.Arming the alarm system
The alarm system is armed within approxi-
mately ten seconds after locking the vehi-
cle with the SmartKey or KEYLESS-GO*.
The turn signal lamps flash three times to
indicate that the alarm system is activated.
The indicator lamp in the central locking
switch (
page 27) begins to flash after
arming the alarm system.Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey or
KEYLESS-GO*. The turn signal lamps flash
once to indicate that the alarm system is
deactivated.
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system* (
page 269) provid-
ed Tele Aid service was subscribed to
and properly activated, and that neces-
sary cellular service and GPS coverage
are available.
iIf the turn signal lamps do not flash
three times, one of the following ele-
ments may not be properly closed:

a door


the tailgate
Close the respective element and lock
the vehicle again.

272 Controls in detailUseful featuresThe Tele Aid system is available if:

it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterInitiating an emergency call manually
1Cover
2SOS button

Briefly press on cover1.
The cover will open.

Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.

Wait for a voice connection to the Re-
sponse Center.

Close cover after the emergency call is
concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
ten seconds.
Should this occur, assistance must be sum-
moned by other means.

274 Controls in detailUseful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold button (for longer than
two seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display and the
audio system is muted.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. When a voice connection is estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Roadside As-
sistance button• remains illumi-
nated in red for approximately
ten seconds during the system
self-check after switching on ignition
(together with the SOS button and the
Information button¡).
See system self-check (
page 270)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing con-
tinuously and there was no voice con-
nection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network is not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the COMAND headunit.
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately ten seconds during
the system self-check after switching
on ignition (together with the SOS but-
ton and the Roadside Assistance
button•).

275 Controls in detail
Useful features
Upgrade scenario
An emergency call is possible even if other
services are active. See system self-check (
page 270)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit
your authorized Mercedes-Benz Center
and have the system checked or con-
tact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.

276 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.

Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Cus-
tomer Service at 1-800-387-0100 in
Canada.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The display in the instrument clus-
ter is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND
unit. A pop-up window will appear in
the COMAND display to indicate that a
Tele Aid call is in progress.

277 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.

Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The built-in remote control is capable of
operating up to three separately controlled
devices, for example garage door openers,
gate openers, or other devices compatible
with HomeLink
® or some other systems.
You can program the signal transmitter
buttons.
123Signal transmitter button
4Indicator lamp
5Hand-held transmitter button
6Hand-held remote control trans-
mitter (not part of the vehicle
equipment)
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
w i l l a p p e a r i n t h e
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, call is initiated automati-
cally to the Response Center. See an-
ti-theft alarm system (
page 98) and
tow-away alarm (
page 99).