Page 99 of 498

97 Controls in detail
Locking and unlocking
Global locking
Press button‹.
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 flashes
twice.Checking the batteries
Press button‹ orŒ.
Battery check lamp5 comes on
briefly to indicate that the SmartKey
batteries are in order.
!If you can no longer lock or unlock the
vehicle with the SmartKey, then the
batteries in the SmartKey are dis-
charged, the SmartKey is malfunction-
ing or the vehicle battery is drained.
Check the batteries in the
SmartKey (
page 97) and replace
them if necessary (
page 402).
Use the mechanical key to unlock
the driver’s door (
page 397) and
the trunk (
page 398).
Have the vehicle battery and the
battery connections checked
(page 420).
Use the mechanical key to lock the
driver’s door (
page 398).
If the SmartKey is malfunctioning,
contact an authorized Mercedes-Benz
Center.
iIf battery check lamp5 does not
come on briefly during check, then the
SmartKey batteries are discharged.
Replace the batteries (
page 402).
You can obtain the required batteries
at any authorized Mercedes-Benz
Center.
iIf the batteries are checked within
signal range of the vehicle, pressing
the‹ orŒ button will lock or
unlock the vehicle accordingly.
Page 103 of 498

101 Controls in detail
Locking and unlocking
If the SmartKey with KEYLESS-GO is re-
moved from the vehicle while the igni-
tion is switched on (e.g. if passenger
exits the vehicle with the SmartKey
with KEYLESS-GO), the message
Key
not recognized!
will appear in the
multifunction display while driving off.
Find the SmartKey with KEYLESS-GO or
change its present location immediate-
ly (e.g. place it on the front passenger
seat or insert it in shirt pocket).
Remember that the engine can be
started by anyone with a SmartKey
with KEYLESS-GO that is left inside the
vehicle. If you leave the SmartKey with
KEYLESS-GO behind when exiting and
locking the vehicle, the message
Key
recognized in vehicle!
will appear in
the multifunction display.Factory setting
Global unlocking
Pull the door handle.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmedThe vehicle will lock again automatically
within approximately 40 seconds of un-
locking if neither door nor trunk is opened.
Global locking
Press lock button at door handle
(page 58) or trunk lid (
page 103).
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.
Warning!
G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. It is possible for children
to open a locked door from the inside, which
could result in an accident and/or serious
personal injury.iIf the vehicle has been parked for a
longer period of time, you must pull the
door handle in order to activate the
KEYLESS-GO function.
iThe vehicles could inadvertently be un-
locked if the SmartKey with
KEYLESS-GO is within 3 ft (1 m) of the
vehicle and:
the door handle is splashed with
water, or
you attempt to clean the door
handle.
Page 104 of 498

102 Controls in detailLocking and unlockingSelective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey with
K E Y L E S S - G O s o w h e n y o u , p u l l t h e d r i v e r ’ s
door handle only the driver’s door and the
fuel filler flap unlocks.
Press and hold buttonsŒ and‹
simultaneously for about five seconds
until battery check lamp5 flashes
twice.
The SmartKey with KEYLESS-GO will then
function as follows:
Unlocking driver’s door and fuel filler
flap
Pull the driver’s door handle.
All turn signal lamps flash once. The
locking knob in the driver’s door moves
up. The anti-theft alarm system is
disarmedGlobal unlocking
Pull the door handle on the passenger
side.
All turn signal lamps flash once. The
locking knobs in the doors move up.
The anti-theft alarm system is
disarmed
Global locking
Press lock button at door handle or
trunk lid.
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.Restoring to factory setting
Press and hold buttonsŒ and‹
simultaneously for about six seconds
until battery check lamp5 flashes
twice.
iYou can also lock the vehicle using the
lock button at trunk lid (
page 103).
!If you can no longer lock or unlock the
vehicle with the SmartKey with
KEYLESS-GO, then the batteries in the
SmartKey are discharged, the
SmartKey with KEYLESS-GO is mal-
functioning or the vehicle battery is
drained.
Check the batteries in the
SmartKey (
page 103) and re-
place them if necessary
(
page 402).
Use the mechanical key to unlock
the driver’s door (
page 397) and
the trunk (
page 398).
Page 106 of 498
104 Controls in detailLocking and unlocking
All turn signal lamps flash three times.
The locking knobs in the doors move
down. The anti-theft alarm system is
armed.Unlocking and opening the trunk lid
A minimum height clearance of 5.71 ft
(1.74 m) is required to open the trunk lid.
The handle is located in the rear license
plate recess.
1Handle
Pull on handle1.
The trunk opens.
or
Press and hold button Š until the
trunk unlocks and begins to open.The trunk can also be opened from its in-
side in an emergency, see “Trunk lid emer-
gency release” (
page 109).
iYou can also lock the vehicle using the
lock button at outside door handle
(page 58).
!The trunk lid swings open upwards au-
tomatically. Always make sure there is
sufficient overhead clearance.iIf the vehicle was previously centrally
locked, the trunk lid will lock automati-
cally when closed (
page 107). The
turn signals will flash three times to
confirm locking.
Page 107 of 498

105 Controls in detail
Locking and unlocking
Loss of the SmartKey with KEYLESS-GO
If you lose your SmartKey with
KEYLESS-GO, you should do the following:
Have the SmartKey with KEYLESS-GO
deactivated by an authorized
Mercedes-Benz Center.
Report the loss immediately to your car
insurance company.
Have the mechanical lock replaced if
necessary.
Your authorized Mercedes-Benz Center
will be glad to supply you with a
replacement.
Opening the doors from the inside
You can open a locked door from the in-
side. Open doors only when conditions are
safe to do so.
1Locking knob
2Inside door handle
Pull on door handle2.
If door was locked, locking knob1 will
move up.
iIf the vehicle has previously been
locked from the outside with the
SmartKey, opening a door from the in-
side will trigger the anti-theft alarm sys-
tem.
To cancel the alarm, do one of the
following:
With the SmartKey
Insert the SmartKey in the starter
switch.
Press button‹ orŒ on the
SmartKey.
With KEYLESS-GO*
Pull the outside door handle.
Press the KEYLESS-GO* start/stop
button.
Page 111 of 498

109 Controls in detail
Locking and unlocking
Trunk lid emergency release
The emergency release button is located
on the inside of the trunk lid.
1Emergency release button
Briefly press emergency release
button1.
The trunk lid unlocks and the trunk lid
opens.Illumination of the emergency release but-
ton:
The button will flash for 30 minutes
after opening the trunk.
The button will flash for 60 minutes
after closing the trunk.
!The trunk lid swings open upwards au-
tomatically.
iThe emergency release button unlocks
and opens the trunk while the vehicle is
standing still or in motion.iThe emergency release button does
not open the trunk lid if the vehicle
battery is discharged or disconnected.
iIf the emergency release button is
pressed and the vehicle was centrally
locked, the exterior lamps will flash and
the alarm will sound as the trunk lid
opens. To cancel the alarm, do one of
the following:
press buttonŒ or‹ on the
SmartKey.
insert the SmartKey in the starter
switch.
In vehicles with KEYLESS-GO*:
pull the outside door handle.
press the start/stop button.
Page 288 of 498

286 Controls in detailUseful featuresRemote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
iThe remote door unlock feature is
available if the relevant cellular phone
network is available.
The SOS button will flash and the
message
Connecting call
will appear
in the multifunction display to indicate
receipt of the door unlock command.
Once the vehicle is unlocked,
a Response Center specialist will
attempt to establish voice contact with
the vehicle occupants.
If the trunk recessed handle was pulled
for more than 20 seconds before door
unlock authorization was received by
the Response Center, you must
wait 15 minutes before pulling the
trunk recessed handle again.
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center, see “An-
ti-theft alarm system” (
page 90) and
tow-away alarm (
page 91).
Page 399 of 498
397 Practical hints
Unlocking/locking in an emergency
Unlocking/locking in an emergency
Unlocking the vehicle
If you are unable to unlock the vehicle with
the SmartKey or KEYLESS-GO*, open the
driver’s door and the trunk using the
mechanical key.
1Mechanical key locking tab
2Mechanical key
Move locking tab1 in direction of
arrow.
Slide mechanical key2 out of the
housing.Unlocking the driver’s door
1Unlocking
Insert the mechanical key into the
driver’s door lock until it stops.
Turn the mechanical key counterclock-
wise to position1.
The driver’s door is unlocked.
iUnlocking your vehicle with the me-
chanical key will trigger the anti-theft
alarm system. To cancel the alarm, do
one of the following:
Press button Œ or ‹ on the
SmartKey.
Insert the SmartKey in the starter
switch.
Vehicles with KEYLESS-GO*
Pull the outside door handle.
Press the KEYLESS-GO* start/stop
button (
page 35).