Page 25 of 442

23 At a glance
Cockpit
Item
Page
1
Steering wheel gearshift 
control (C 55 AMG only)
164
2
Cruise control lever
231
3
Multifunction steering 
wheel
26,
122
4
Horn
5
Instrument cluster
24,
117
6
Lever for voice control 
system*
1, see separate 
operating instructions
1Feature description is based on preliminary infor-
mation at time of printing. At time of printing, no 
date for availability of voice control had been set. 
Contact an authorized Mercedes-Benz Center for 
details and availability for your vehicle model.7
Overhead control panel
29
Item
Page
8
Glove box lid release
241
9
Glove box lock
241
a
Center console
27
b
Starter switch
33
c
Hood lock release
278
d
Steering wheel adjustment 
handle (manual)
40
e
Steering wheel adjustment 
stalk (electrical)*
40
f
Parking brake pedal
48, 54
g
Remote trunk lid switch
93
Item
Page
h
Door control panel
30
j
Parking brake release
48
k
Combination switch
Turn signals
50
Windshield wipers
51
High beam
50
l
Exterior lamp switch
49,
109
m
Exterior rear view mirror 
adjustment
41,
108
n
Headlamp washer switch*
168 
     
        
        Page 32 of 442
30 At a glanceDoor control panel
Item
Page
1
Door handle
92
2
Memory function* (for 
storing seat, exterior 
mirror and steering wheel 
settings)
106
3
Switches for seat 
adjustment*
35, 98
4
Switches for 
opening/closing front door 
windows
223
5
Switch for rear door 
window override
75
6
Switches for 
opening/closing rear door 
windows
223
7
Remote trunk lid switch
93 
     
        
        Page 34 of 442
32 Getting startedThe “Getting started” section provides an 
overview of the vehicle’s most basic func-
tions. First-time Mercedes-Benz owners 
should pay special attention to the infor-
mation given here.
If you are already familiar with the basic 
functions described here, the “Controls in 
detail” section will provide you with further 
information. The corresponding page 
references are located at the end of each 
segment.Unlocking
Unlocking with the SmartKeySmartKey with remote control 1‹Lock button
2ŠOpening button for the trunk lid
3ŒUnlock button
4ÂPanic button* (
page 76)
Press unlock buttonŒ on the 
SmartKey.
All turn signal lamps flash once. The 
locking knobs in the doors move up.
Get in the vehicle and insert the 
SmartKey in the starter switch.
For more information, see “Locking and 
unlocking” (
page 88).
iCanada only:
Only vehicles equipped with an 
anti-theft alarm system* have 
SmartKeys with integrated panic 
button*4. 
     
        
        Page 90 of 442

88 Controls in detailIn the “Controls in detail” section you will 
find detailed information on how to oper-
ate the equipment installed on your vehi-
cle. If you are already familiar with the 
basic functions of your vehicle, this section 
will be of particular interest to you.
To quickly familiarize yourself with the ba-
sic functions of the vehicle, refer to the 
“Getting started” section of this manual. 
The corresponding page numbers are giv-
en at the beginning of each segment.Locking and unlocking
For more information on locking and 
unlocking, see “Getting started” 
(page 32) and (
page 54).
SmartKey
Your vehicle comes supplied with two 
SmartKeys, each with remote control and 
a removable mechanical key.
The locking tabs for the mechanical key 
portion of the two SmartKeys are a 
different color to help distinguish each 
SmartKey unit.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is 
advisable to only unlock the vehicle when 
you are in close proximity to it.
The SmartKey centrally locks and unlocks:
the doors
the trunk
the fuel filler flap
SmartKey with remote control1‹ Lock button
2Š Opening button for the trunk lid
3Mechanical key locking tab
4Œ Unlock button
5Battery check lamp
6Â Panic button* (
page 76).
iCanada only:
Only vehicles equipped with an 
anti-theft alarm system* have 
SmartKeys with integrated panic 
button6. 
     
        
        Page 95 of 442

93 Controls in detail
Locking and unlocking
The vehicle must be unlocked.
Pull on handle1.
The trunk lid unlocks and begins to 
open.
The trunk can also be opened using 
buttonŠ on the SmartKey or from its 
inside in an emergency, see “Trunk lid 
emergency release” (
page 95).Opening the trunk from the inside
You can open the trunk from the inside if 
the vehicle is stationary. 
A minimum height clearance of 5.71 ft 
(1.74 m) is required to open the trunk lid.
The remote trunk lid switch is located on 
the driver’s door.
1Remote trunk lid switch with indicator 
lamp
Press remote trunk lid switch1 until 
the trunk begins to open.
The indicator lamp in the switch 
remains lit as long as the trunk is open.
The trunk can also be opened using 
buttonŠ on the SmartKey or from its 
inside in an emergency, see “Trunk lid 
emergency release” (
page 95).
!The trunk lid swings open upwards 
automatically. Always make sure there 
is sufficient overhead clearance.
!The trunk lid swings open upwards 
automatically. Always make sure there 
is sufficient overhead clearance. 
     
        
        Page 99 of 442
97 Controls in detail
Locking and unlocking
The switches are located in the center 
console.
1Central locking switch
2Central unlocking switchLocking
Press central locking switch1.
If all doors are closed, the vehicle 
locks.
Unlocking
Press central unlocking switch2.
The vehicle unlocks.
iYou can open a locked door from the 
inside. Open door only when conditions 
are safe to do so.
If the vehicle was previously centrally 
locked using the SmartKey, it will not 
unlock using the central unlocking 
switch2.
If the vehicle was previously locked 
with the central locking switch1
while in the selective remote con-
trol mode, only the door opened 
from the inside is unlocked.
while in the global remote control 
mode, the complete vehicle is 
unlocked when a door is opened 
from the inside. 
     
        
        Page 251 of 442

249 Controls in detail
Useful features
The Tele Aid system
(Tele
matic A
larm I
dentification on 
D
emand)
The Tele Aid system consists of three 
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged, 
properly connected, not damaged and 
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can 
be adjusted when using the volume control 
on the multifunction steering wheel. To 
raise, press buttonæ and to lower, 
press buttonç. The volume can also be 
adjusted using the volume knob on your 
audio system or COMAND* head unit.
To activate, press the SOS button, the 
Roadside Assistance button• or 
the Information button¡, depend-
ing on the type of response required.
Shortly after the completion of your Tele 
Aid acquaintance call, you will receive a 
user ID and password. By visiting 
www.mbusa.com and selecting “Tele Aid” 
(USA only), you will have access to account 
information, remote door unlock and 
more.System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the 
indicator lamps in the SOS button, the 
Roadside Assistance button• and the 
Information button¡ stay on longer 
than ten seconds or do not come on). The 
message 
Tele Aid malfunction. Drive 
to workshop
 appears in the multifunction 
display.
iThe SOS button is located above the 
interior rear view mirror.
The Roadside Assistance button• 
and the Information button¡ are 
located below the center armrest 
cover.
iThe Tele Aid system utilizes the cellular 
network for communication and the 
GPS (Global Positioning System) satel-
lites for vehicle location. If either of 
these signals are unavailable, the 
Tele Aid system may not function and if 
this occurs, assistance must be sum-
moned by other means. 
     
        
        Page 257 of 442

255 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle), 
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response 
Center at 1-800-756-9018 (in the USA) 
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you 
completed the subscriber agreement.
Then return to your vehicle and pull the 
trunk recessed handle for a minimum 
of 20 seconds until the SOS button is 
flashing.
The message 
Connecting call
 
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password 
sent to you shortly after the completion of 
your acquaintance call.
The Response Center will then unlock your 
vehicle with the remote door unlocking 
feature.
iWhen a Tele Aid call has been initiated, 
the audio system or the COMAND* 
system audio is muted and the 
selected mode (radio or CD) pauses. 
The optional cellular phone (if installed) 
switches off. If you must use this 
phone, the vehicle must be parked. 
Disconnect the coiled cord and place 
the call. The COMAND* navigation 
system (if engaged) will continue to 
run. The display in the instrument 
cluster is available for use, and spoken 
commands are only available by press-
ing the RPT button on the COMAND* 
unit. A pop-up window will appear in 
the COMAND* display to indicate that 
a Tele Aid call is in progress.
iThe remote door unlock feature is 
available if the relevant cellular phone 
network is available.
The SOS button will flash and the 
message 
Connecting call
 will appear 
in the multifunction display to indicate 
receipt of the door unlock command.
Once the vehicle is unlocked, a 
Response Center specialist will 
attempt to establish voice contact with 
the vehicle occupants.
If the trunk recessed handle was pulled 
for more than 20 seconds before door 
unlock authorization was received by 
the Response Center, you must 
wait 15 minutes before pulling the 
trunk recessed handle again.