Page 231 of 426
229 Controls in detail
Loading
Luggage cover
Closing
Pull luggage cover back by handle1
until it locks into position.
Opening
Press handle1 down and release.
The luggage cover retracts automati-
cally.Twin-reel roller blind
1Twin-reel roller blind
2Guide rail
Retract the partition net and luggage
cover.Removing
Fold the backrest forward
(page 230).
Slide twin-reel roller blind1 to left
and remove.
Installing
Fold the backrest forward
(page 230).
Place twin-reel roller blind1 into right
and left guide rails2.
Slide towards right to the end stop.
iWith the luggage cover rolled up, fold
the lip down.
Page 232 of 426
230 Controls in detailLoadingSplit rear bench seat
To expand the cargo compartment, you
can fold down the left and right rear seat
backrests.
The two sections can be folded down
separately.Folding the backrest forward
Pull release handle1.
Fold seat cushion2 forward.
Right hand side of rear seat
Slip seat belt webbing behind
retainer3.
Fully retract and fold rearward head
restraints (
page 101).
Warning!
G
When expanding the luggage compartment,
always fold the seat cushions fully forward
and always use the partition net when trans-
porting cargo.
Unless you are transporting cargo, the back-
rests must remain properly locked in the up-
right position.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
Always use the cargo tie down rings
(page 233).
Page 233 of 426
231 Controls in detail
Loading
Pull release lever4.
Fold backrest5 forward.Returning the backrest to original
position
Fold backrest2 rearward until it
engages.
Fold seat cushion1 rearward until it
locks into position.If the backrest is not locked into position,
a red indicator3 will be visible.
Check for secure locking by pushing
and pulling on the backrest.
iWith the twin-reel roller blind installed:
When folding the backrest forward,
fold the right section first and then
the left section.
If only the left section is to be
folded, first remove the twin-reel
roller blind (
page 229).
Page 234 of 426

232 Controls in detailLoading
Loading instructions
The total load weight including vehicle oc-
cupants and luggage/cargo should not ex-
ceed the vehicle capacity weight indicated
on the corresponding label located on the
driver’s door pillar.The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
Warning!
G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, or the
extended cargo compartment is not in use.
Check for secure locking by pushing and
pulling on the backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a
collision or sudden maneuver, exercise care
when transporting cargo.
Page 236 of 426
234 Controls in detailUseful featuresStorage compartments Glove box
1Glove box lid release
2Glove box
Opening the glove box
Pull lid release1.
The glove box lid opens downward.
Closing the glove box
Push lid up to close.1Unlocking
2Locking
Locking the glove box
Insert mechanical key (
page 326)
into the glove box lock and turn it to
position2.
Unlocking the glove box
Turn mechanical key in the glove box
lock to position1.
Warning!
G
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when stowing objects in the vehicle. Put lug-
gage or cargo in the cargo compartment if
possible. Do not pile luggage or cargo higher
than the seat backs.
Always use partition net when transporting
cargo. Partition net cannot secure hard or
heavy objects.
Parcel nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
Page 242 of 426

240 Controls in detailUseful features
Push down cover plate1 to close
ashtray.
The cover plate engages.
Electrical outlet
Electrical outlet in the rear passenger
compartment
1Electrical outlet
2Cover
Switch on ignition (
page 33).
Pull at top of cover2.
Flip cover1 to the left and insert
electrical plug (cigarette lighter type).
Electrical outlet in the cargo
compartment
Switch on ignition (
page 33).
Flip up cover and insert electrical plug
(cigarette lighter type).
Warning!
G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
When leaving the vehicle, always remove the
SmartKey from the starter switch, and lock
your vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. Unsupervised use of vehi-
cle equipment may cause an accident
and/or serious personal injury.iThe lighter socket can be used to
accommodate electrical accessories
up to a maximum 85 W.
iThe electrical outlet can be used to
accommodate electrical consumers
(e.g. air pump, auxiliary lamps) up to a
maximum of 180 W.
Page 244 of 426

242 Controls in detailUseful featuresTele Aid* The Tele Aid system
(Tele
matic A
larm I
dentification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
!The initial activation of the Tele Aid
system may only be performed by
completing the subscriber agreement
and placing an acquaintance call using
the¡ button. Failure to complete
either of these steps will result in a
system that is not activated.
If you have any questions regarding
activation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
iThe SOS button is located above the
interior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
Page 250 of 426

248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the audio system or
COMAND* head unit.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.