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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
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Customer Assistance
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5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style—good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
•Idling for long periods of time (greater than one minute) may waste
fuel.
•Anticipate stopping; slowing down may eliminate the need to stop.
•Sudden or hard accelerations may reduce fuel economy.
•Slow down gradually.
•Driving at reasonable speeds (traveling at 55 mph [88 km/h] uses 15%
less fuel than traveling at 65 mph [105 km/h]).
•Revving the engine before turning it off may reduce fuel economy.
•Using the air conditioner or defroster may reduce fuel economy.
•You may want to turn off the speed control in hilly terrain if
unnecessary shifting between third and fourth gear occurs.
Unnecessary shifting of this type could result in reduced fuel
economy.
•Warming up a vehicle on cold mornings is not required and may
reduce fuel economy.
•Resting your foot on the brake pedal while driving may reduce fuel
economy.
•Combine errands and minimize stop-and-go driving.
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Maintenance and Specifications
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Fluid Ford Part
NameApplication Capacity
Rear axle
3Motorcraft SAE
75W-90 Fuel
Efficient High
Performance
Synthetic Rear
Axle LubricantAll 1.2-1.3L (2.5-2.7
pints)
Fuel tank N/A All 70.0L (18.5
gallons)
Transmission
fluid
4Motorcraft
MERCONV
AT FAutomatic
(5R55S)11.2L (11.9
quarts)5
Windshield
washer fluidMotorcraft
Premium
Windshield
Washer
ConcentrateAll Fill to line on
reservoir
1Use only brake fluids certified to meet Ford specifications. Refer to
Lubricant Specificationsin this chapter. DOT 3 fluid is recommended.
However, if DOT 3 is not available, DOT 4 fluid can be used.
2Add the coolant type originally equipped in your vehicle.
3Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and
is considered lubricated for life. These lubricants do not need to be
checked or changed unless a leak is suspected, service is required or the
axle assembly has been submerged in water. The axle lubricant should
be changed any time the rear axle has been submerged in water. Fill 6
mm to 14 mm (1/4 inch to 9/16 inch) below bottom of fill hole.
4Ensure the correct automatic transmission fluid is used. MERCONand
MERCONV are not interchangeable. DO NOT MIX MERCONand
MERCONV. Refer to theScheduled Maintenance Guideto determine
the correct service interval.
5Approximate dry capacity, includes cooler and tubes. Fluid level should
be checked by a qualified service technician.
6Use of synthetic or synthetic blend motor oil is not mandatory. Engine
oil need only meet the requirements of Ford specification
WSS-M2C930-A and the API Certification mark.
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J
Jack ............................................204
positioning ...............................204
storage .....................................204
Jump-starting your vehicle ......254
K
Keyless entry system ...............152
autolock ...................................151
Keys ...........................................142
positions of the ignition .........224
valet key ..................................142
L
Lamps
autolamp system .......................98
bulb replacement
specifications chart ................102
daytime running light ...............99
fog lamps ...................................99
headlamps .................................98
headlamps, flash to pass ........100
instrument panel, dimming ...100
interior lamps .................102–103
replacing bulbs ...............102–106
Lane change indicator
(see Turn signal) ......................101
Lights, warning and indicator ....10
anti-lock brakes (ABS) ..........228
Load limits .................................219
Locks
autolock ...................................151
childproof ................................144
doors ........................................142
Lubricant specifications ...306–307
Lug nuts ....................................209
Luggage rack .............................141Lumbar support, seats .............159
M
Message center .................127, 129
select button ...........................127
warning messages ...................132
Mirrors ...............................109, 112
automatic dimming rearview
mirror ......................................112
fold away .................................116
heated ......................................115
programmable memory ..........151
side view mirrors (power) .....115
Moon roof ..................................122
Motorcraft parts ................294, 303
N
Navigation system .......................26
cd functions ..............................44
destination mode ......................68
DVD location .............................88
map mode .................................48
quick start .................................28
radio functions ..........................35
O
Octane rating ............................293
Oil (see Engine oil) ..................279
P
Parking brake ............................229
Parts (see Motorcraft parts) ....303
Pedals (see Power adjustable
foot pedals) ...............................116
Power adjustable foot pedals ...116
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Index
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