BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by a qualified service technician. If the vehicle
has continuous vibration or shudder in the steering wheel while braking,
the vehicle should be inspected by a qualified service technician.
Refer toBrake system warning
lightin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS) (if equipped)
Your vehicle may be equipped with an Anti-lock Braking System (ABS).
This system helps you maintain steering control during emergency stops
by keeping the brakes from locking. Noise from the ABS pump motor
and brake pedal pulsation may be observed during ABS braking; any
pulsation or mechanical noise you may feel or hear is normal.
ABS warning lamp
The ABS lamp in the instrument
cluster momentarily illuminates
when the ignition is turned on. If
the light does not illuminate during
start up, remains on or flashes, the
ABS may be disabled and may need to be serviced.
Even when the ABS is disabled,
normal braking is still effective. (If
your BRAKE warning lamp
illuminates with the parking brake
released, have your brake system
serviced immediately.)
Using ABS
When hard braking is required, apply continuous force on the brake
pedal; do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
full steering control during hard braking and on slippery surfaces.
However, the ABS does not decrease stopping distance.
P!
BRAKE
ABS
P!
BRAKE
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Brake Assist (if equipped)
The Brake Assist system provides full braking force during panic braking
situations. It detects a rapid application of the brake pedal and
maximizes the amount of brake booster assist, helping the driver to
achieve maximum braking pressure. Once a panic brake application is
detected, the system will remain activated as long as the brake pedal is
depressed. The system is deactivated by releasing the brake pedal.
When the system activates, the brake pedal will travel with very little
effort; this is normal.
Parking brake
To set the parking brake (1), pull
the parking brake handle up as far
as possible.
The BRAKE warning lamp will
illuminate and will remain
illuminated until the parking brake
is released.
To release, press and hold the button (2), pull the handle up slightly,
then push the handle down.
Always set the parking brake fully and make sure that the
gearshift is securely latched in P (Park) (automatic
transmission) or in 1 (First) (manual transmission).
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician as soon as possible.
STEERING
To prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
P!
BRAKE
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The Traction Controlswitch,
located above the radio, illuminates
when the system is off. The Traction
Controlsystem will automatically
turn on every time the ignition is
turned OFF and ON.
If you should become stuck in snow
or ice or on a very slippery road
surface, try switching the Traction
Controlsystem off. This may allow excess wheel spin to“dig”the
vehicle out and enable a successful“rocking”maneuver.
The traction control on/off status is shown by an indicator lamp on the
traction control switch. If the system is off, the indicator will be
illuminated. If a system fault is detected, the traction control active light
will illuminate, the Traction Controlbutton will also illuminate and will
not turn the system on or off and your vehicle should be serviced.
Aggressive driving in any road conditions can cause you to lose
control of your vehicle increasing the risk of severe personal
injury or property damage. The occurrence of a Traction Control
event is an indication that at least some of the tires have exceeded
their ability to grip the road; this may lead to an increased risk of loss
of vehicle control, vehicle rollover, personal injury and death. If you
experience a severe road event, SLOW DOWN.
TRACTION-LOKAXLE (IF EQUIPPED)
This axle provides added traction on slippery surfaces, particularly when
one wheel is on a poor traction surface. Under normal conditions, the
Traction-Lokaxle functions like a standard rear axle.
Extended use of other than the manufacturer’s specified size tires on a
Traction-Lokrear axle could result in a permanent reduction in
effectiveness. This loss of effectiveness does not affect normal driving
and should not be noticeable to the driver.
AUTOMATIC TRANSMISSION OPERATION (IF EQUIPPED)
Brake-shift interlock
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the ON position unless the brake pedal is depressed.
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If you cannot move the gearshift lever out of P (Park) with ignition in
the ON position and the brake pedal depressed:
1. Apply the parking brake, turn ignition key to LOCK, then remove the
key.
2. Using a flat head screwdriver, remove the plastic cover.
3. Insert the ignition key and push it
straight down to release the
interlock.
4. Apply the parking brake, then shift to N (Neutral).
5. Start the vehicle.
If it is necessary to use the above procedure to move the gearshift lever,
it is possible that a fuse has blown or the vehicle’s brakelamps are not
operating properly. Refer toFuses and relaysin theRoadside
Emergencieschapter.
Do not drive your vehicle until you verify that the brakelamps
are working.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
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Understanding the gearshift positions of the 5–speed automatic
transmission
This vehicle is equipped with an adaptive Transmission Shift Strategy.
Adaptive Shift Strategy offers the optimal transmission operation and
shift quality. When the vehicle’s battery has been disconnected for any
type of service or repair, the transmission will need to relearn the normal
shift strategy parameters, much like having to reset your radio stations
when your vehicle battery has been disconnected. The Adaptive
Transmission Strategy allows the transmission to relearn these operating
parameters. This learning process could take several transmission
upshifts and downshifts; during this learning process, slightly firmer
shifts may occur. After this learning process, normal shift feel and shift
scheduling will resume.
P (Park)
This position locks the transmission and prevents the rear wheels from
turning.
To put your vehicle in gear:
•Start the engine
•Depress the brake pedal
•Move the gearshift lever into the desired gear
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery (2.0 gallons [7.5L], maximum two occurrences within
12 month period)
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents, are covered (some
exclusions apply, such as impound towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
If your vehicle is to be towed from the front using wheel lift equipment,
it is recommended that the rear wheels (drive wheels) be placed on a
dolly to prevent damage to the transmission.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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GETTING THE SERVICES YOU NEED
At home
You must take your Ford vehicle to an authorized Ford dealer for
warranty repairs. While any Ford dealership handling your vehicle line
will provide warranty service, we recommend you return to your selling
dealer who wants to ensure your continued satisfaction. Please note that
certain warranty repairs require special training and/or equipment, so not
all dealers are authorized to perform all warranty repairs. This means
that, depending on the warranty repair needed, you may have to take
your vehicle to another dealer. A reasonable time must be allowed to
perform a repair after taking your vehicle to the dealership. Repairs will
be made using Ford or Motorcraft parts, or remanufactured or other
parts that are authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Ford Customer Relationship
Center at the number below.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the dealership
could provide, after following the steps described above, contact the
Ford Customer Relationship Center to find an authorized dealership to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
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