Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
4WD Systems
4WD (when you select a 4WD mode), uses all four wheels to power the
vehicle. This increases traction, enabling you to drive over terrain and
road conditions that a conventional two-wheel drive vehicle cannot.
Power is supplied to all four wheels
through a transfer case. On 4WD
vehicles, the transfer case allows
you to select 4WD when necessary.
Information on transfer case
operation and shifting procedures
can be found in the Driving
chapter. Information on transfer
case maintenance can be found in the Maintenance and Specifications
chapter. You should become thoroughly familiar with this information
before you operate your vehicle.
Normal characteristics
On some 4WD models, the initial shift from two-wheel drive to 4x4 while
the vehicle is moving can cause some momentary clunk and ratcheting
sounds. This is the front drivetrain coming up to speed and the
automatic locking hubs engaging and is not cause for concern.
Sand
When driving over sand, try to keep all four wheels on the most solid
area of the trail. Avoid reducing the tire pressures but shift to a lower
gear and drive steadily through the terrain. Apply the accelerator slowly
and avoid spinning the wheels.
If you must reduce the tire pressure for whatever reason in sand, make
sure you re-inflate the tires as soon as possible.
Avoid excessive speed because vehicle momentum can work against you
and cause the vehicle to become stuck to the point that assistance may
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Driving on snow and ice
4WD vehicles have advantages over 2WD vehicles in snow and ice but
can skid like any other vehicle.
Should you start to slide while driving on snowy or icy roads, turn the
steering wheel in the direction of the slide until you regain control.
Avoid sudden applications of power and quick changes of direction on
snow and ice. Apply the accelerator slowly and steadily when starting
from a full stop.
Avoid sudden braking as well. Although a 4WD vehicle may accelerate
better than a two-wheel drive vehicle in snow and ice, it won’t stop any
faster, because as in other vehicles, braking occurs at all four wheels. Do
not become overconfident as to road conditions.
Make sure you allow sufficient distance between you and other vehicles
for stopping. Drive slower than usual and consider using one of the lower
gears. In emergency stopping situations, avoid locking of the wheels. Use
a “squeeze” technique, push on the brake pedal with a steadily increasing
force which allows the wheels to brake yet continue to roll so that you
may steer in the direction you want to travel. If you lock the wheels,
release the brake pedal and repeat the squeeze technique. If your vehicle
is equipped with a Four Wheel Anti-Lock Brake System (ABS), apply the
brake steadily. Do not “pump” the brakes. Refer to the Brakes section of
this chapter for additional information on the operation of the anti-lock
brake system.
Never drive with chains on the front tires of 4WD vehicles without also
putting them on the rear tires. This could cause the rear to slide and
swing around during braking.
Maintenance and Modifications
The suspension and steering systems on your vehicle have been designed
and tested to provide predictable performance whether loaded or empty
and durable load carrying capability. For this reason, Ford Motor
Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
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pressure for the tire and associated load rating is imprinted on the tire
sidewall. Tire air pressure may require re-adjustment within these
pressure limits to accommodate the additional weight of the snowplow
installation.
• Federal and some local regulations require additional exterior lamps
for snowplow-equipped vehicles. Consult your dealer for additional
information.
Operating the vehicle with the snowplow attached
Do not use your vehicle for snow removal until it has been driven at
least 500 miles (800 km).
The attached snowplow blade restricts airflow to the radiator, and may
cause the engine to run at a higher temperature:
• If you are driving more than 15 miles (24 km) where outside air
temperatures are above freezing, then angle the plow blade to full left
or right to maximize airflow to the radiator.
• If you are driving less than 15 miles (24 km) at speeds up to 40 mph
(64 km/h) in cold weather you will not need to adjust blade position
Follow the severe duty schedule in your Scheduled Maintenance Guide
for engine oil and transmission fluid change intervals.
Snowplowing with your air bag-equipped vehicle
Your vehicle is equipped with a driver and passenger air bag
Supplemental Restraint System (SRS) The SRS is designed to activate in
certain frontal and offset frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while plowing snow which results in
sufficient vehicle decelerations can deploy the air bag. Such driving also
increases the risk of accidents.
All occupants of the vehicle, including the driver, should always
properly wear their safety belts, even when an air bag
supplemental restraint system (SRS) is provided.
Never remove or defeat the “tripping mechanisms” designed into the
snow removal equipment by its manufacturer. Doing so may cause
damage to the vehicle and the snow removal equipment as well as
possible air bag deployment.
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To remove a fuse use the fuse puller
tool provided on the fuse panel
cover.
To reinstall the cover, align and
engage the two hooked clips at the
bottom of the cover onto the
instrument panel, then lift the panel
and press the top clips firmly into
place.
Always disconnect the battery before servicing high current
fuses.
Always replace the cover to the passenger compartment fuse
panel before reconnecting the battery.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.
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Fuse/Relay
Location Fuse Amp
Rating Passenger Compartment Fuse
Panel Description
304 — Not used
305 Full ISO relay Upfitter control
306 Full ISO relay Delayed accessory
307 Full ISO relay Starter
601 30A circuit
breaker Delayed accessory, Power
windows, Moonroof
602 — Not used
* Mini fuse ** Cartridge fuse
Power distribution box
The power distribution box is located in the engine compartment. The
power distribution box contains high-current fuses that protect your
vehicle’s main electrical systems from overloads.
Always disconnect the battery before servicing high current
fuses.
To reduce risk of electrical shock, always replace the cover to
the Power Distribution Box before reconnecting the battery or
refilling fluid reservoirs.
If the battery has been disconnected and reconnected, refer to the
Battery section of the Maintenance and Specifications chapter.
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THE DISPUTE SETTLEMENT BOARD (U.S. ONLY)
The Dispute Settlement Board is:
• an independent, third-party arbitration program for warranty disputes.
• available free to owners and lessees of qualifying Ford Motor Company
vehicles.
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln/Mercury cars and Ford and Lincoln/Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
• a non-Ford product
• a non-Ford dealership
• sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
• a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
• items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
• alleged personal injury/property damage claims
• cases currently in litigation
• vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
• vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
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Board membership
The Board consists of:
• Three consumer representatives
• A Ford or Lincoln/Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln/Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
• The file number assigned to your application.
• The toll-free phone number of the DSB’s independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
• Legible copies of all documents and maintenance or repair orders
relevant to the case.
• The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
• The date of repair(s) and mileage at the time of occurrence(s).
• The current mileage.
• The name of the dealer(s) who sold or serviced the vehicle.
• A brief description of your unresolved concern.
• A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
• The names (if known) of all the people you contacted at the
dealership(s).
• A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
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concern have been unsatisfactory, Ford of Canada participates in an
impartial third party mediation/arbitration program administered by the
Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
• Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
• Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and
Lincoln/Mercury and Ford of Canada dealer. There are several plans
available in various time, distance and deductible combinations which
can be tailored to fit your own driving needs. Ford ESP also offers
reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating Ford or Lincoln/Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
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