
called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
Control Trac four–wheel drive system (if equipped)
When a four–wheel drive mode is selected, the Control Trac system uses
all four wheels to power the vehicle. This increases traction, enabling
you to drive over terrain and road conditions that a conventional
two-wheel drive vehicle cannot.
Power is supplied to all four wheels
through a transfer case. On
four–wheel drive vehicles, the
transfer case allows you to select
four–wheel drive when necessary.
Information on transfer case
operation and shifting procedures
can be found in this chapter.
Information on transfer case maintenance can be found in the
Maintenance and Specificationschapter. You should become
thoroughly familiar with this information before you operate your vehicle.
Normal characteristics
On some four–wheel drive models, the initial shift from two-wheel drive
to four–wheel drive while the vehicle is moving can cause some
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slowly and avoid spinning your wheels. If the vehicle does slide, steer in
the direction of the slide until you regain control of the vehicle.
If the transmission, transfer case or front axle are submerged in water,
their fluids should be checked and changed, if necessary.
Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly” is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by “treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, do not try to
turn around because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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Company strongly recommends that you do not make modifications such
as adding or removing parts (such as lift kits or stabilizer bars) or by
using replacement parts not equivalent to the original factory equipment.
Any modifications to a vehicle that raise the center of gravity can make
it more likely the vehicle will roll over as a result of a loss of control.
Ford Motor Company recommends that caution be used with any vehicle
equipped with a high load or device (such as ladder racks or pickup box
cover).
Failure to maintain your vehicle properly may void the warranty, increase
your repair cost, reduce vehicle performance and operational capabilities
and adversely affect driver and passenger safety. Frequent inspection of
vehicle chassis components is recommended if the vehicle is subjected to
heavy off-road usage.
DRIVING THROUGH WATER
Do not drive quickly through standing water, especially if the depth is
unknown. Traction or brake capability may be limited and if the ignition
system gets wet, your engine may stall. Water may also enter your
engine’s air intake and severely damage your engine.
If driving through deep or standing water is unavoidable, proceed very
slowly. Never drive through water that is higher than the bottom of the
hubs (for trucks) or the bottom of the wheel rims (for cars).
Once through the water, always try the brakes. Wet brakes do not stop
the vehicle as effectively as dry brakes. Drying can be improved by
moving your vehicle slowly while applying light pressure on the brake
pedal.
Driving through deep water where the transmission vent tube is
submerged may allow water into the transmission and cause
internal transmission damage. Have the fluid checked and, if
water is found, replace the fluid.
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery (2.0 gallons [7.5L], maximum two occurrences within
12 month period)
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents, are covered (some
exclusions apply, such as impound towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
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GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
ORDERING ADDITIONAL OWNER’S LITERATURE
To order the publications in this portfolio, contact Helm, Incorporated at:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is “hot to the touch” or during exposure to
strong, direct sunlight.
•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
•If your vehicle is equipped with running boards, do not use
rubber, plastic and vinyl protectant products on the running
board surface, as the area may become slippery.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained body-side cladding,
roof racks, bumper step surfaces, mirror housings or the windshield
cowl area. The paint sealant will “gray” or stain the parts over time.
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Because your vehicle’s engine is also electronically controlled by a
computer, some control conditions are maintained by power from the
battery. When the battery is disconnected or a new battery is installed,
the engine must relearn its idle and fuel trim strategy for optimum
driveability and performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. With your foot on the brake pedal and with the A/C on, put the
vehicle in D (Drive) and allow the engine to idle for at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 10 miles (16 km) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
If the battery has been disconnected or a new battery has been installed,
the clock and the preset radio stations must be reset once the battery is
reconnected.
•Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized
standards for disposal. Call your
local authorized recycling center
to find out more about recycling
automotive batteries.
ENGINE COOLANT
Checking engine coolant
The concentration and level of engine coolant should be checked at the
mileage intervals listed in theScheduled Maintenance Guide. The
LEAD
RETURN
RECYCLE
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