•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
An example of recreational towing would be towing your vehicle behind
a motorhome. Follow these guidelines if you have the need for
recreational towing your vehicle with all four wheels on the ground.
These guidelines are designed to ensure that your transmission is not
damaged.
2WD vehicles (with automatic transmissions):
•Place the transmission in N (Neutral)
•Maximum speed is 35 mph (56 km/h)
•Maximum distance is 50 miles (80 km)
If a distance of 50 miles (80 km) or a speed of 35 mph (56 km/h) must
be exceeded, the drive shaft will have to be removed before the vehicle
is towed.
Ford recommends the driveshaft be removed/installed only by a qualified
technician. See your local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
Vehicles equipped with Control Trac four-wheel drive system:
Vehicles equipped with the Control Trac four-wheel drive system cannot
be towed with any wheels on the ground. See your local dealer if you
must flat-tow a vehicle equipped with the Control Trac four-wheel drive
system.
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easier entry. When a door or the liftgate is opened, the system
memorizes and maintains that height until either all doors are closed or
the vehicle’s speed exceeds 15 mph (24 km/h). The air suspension
system will then raise the vehicle’s height to its normal position when the
ignition is turned on, all doors are closed and the transmission is shifted
from P (Park).
When the vehicle is in motion, the air suspension will adjust the vehicle
ride height to normal operating position to maximize your ride comfort.
If your vehicle is equipped with four-wheel drive and you shift into 4WD
LOW, the air suspension will not move to it’s lowest position; instead, the
ride height is raised above the normal ride height position (at speeds
below 35 mph [56 km/h]) to improve ground clearance.
If a load is added to, or removed from the vehicle, the load leveling
feature of the air suspension system will adjust the suspension to keep
the vehicle at a constant level.
When exiting the vehicle, the air suspension will automatically lower the
vehicle to its lowest height to provide easier exit. You may hear a buzz or
click from the air suspension system when the ignition is turned off. The
air suspension system will stay active for 40 minutes after the ignition is
turned off to accommodate any load changes. (The air compressor may
run when the vehicle is off; this is normal.)
The air suspension shut-off switch is
located behind an access panel on
the left rear quarter trim panel, near
the liftgate. To remove the panel,
turn the control counterclockwise.
On vehicles equipped with
air suspension, turn the air
suspension and the ignition switch
off prior to jacking, hoisting or
towing your vehicle.
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down, the system will again function normally. Anti-lock braking is not
affected by this condition and will function normally during the
cool-down period.
The AdvanceTracwith RSC system enhances your vehicle’s stability
during maneuvers that require all available tire traction, like in
wet/snowy/icy road conditions and/or when performing emergency
maneuvers. In an emergency lane-change, the driver will experience
better overall vehicle traction, and have better control of the vehicle.
The AdvanceTracwith RSC system helps the driver maintain steering
control if the vehicle begins to slide excessively left or right or spin out.
AdvanceTracwith RSC will attempt to correct the sliding motion by
applying brake force at individual tires and, if necessary, by reducing
engine power.
Driving conditions, which may activate the AdvanceTracwith RSC
system, include:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Hitting a patch of ice
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Hitting a curb while turning
•Driving on slick surfaces
•Cornering while towing a heavily loaded trailer (refer toTrailer
Towingin this chapter)
The RSC feature works to further enhance the vehicle’s overall stability
during aggressive maneuvers. The RSC feature helps maintain roll
stability of the vehicle during aggressive maneuvers by applying brake
force to one or more wheels.
The AdvanceTracwith RSC system automatically turns on when the
engine is started. However, the system does not function when the
vehicle is traveling in R (Reverse) or, if equipped with four-wheel drive,
in 4L (4X4 LOW). In R (Reverse) or in 4L (4X4 LOW), ABS and the
traction enhancement feature will continue to function.
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D (Drive) with Overdrive
The normal driving position for the
best fuel economy. Transmission
operates in gears one through four.
D (Drive) without Overdrive
D (Drive) with Overdrive can be
deactivated by pressing the
transmission control switch (TCS)
on the end of the gearshift lever.
The transmission control indicator
light (TCIL) will illuminate in the
instrument cluster.
Transmission operates in gears one through three. D (Drive) without
Overdrive provides more engine braking than D (Drive) with Overdrive
and is useful when:
•driving with a heavy load.
•towing a trailer up or down steep hills.
•additional engine downhill braking is desired. If towing a trailer, refer
toDriving while you towin theTrailer towingsection.
To return to D (Drive) with Overdrive mode, press the transmission
control switch (TCS). The TCIL will no longer be illuminated.
Each time the vehicle is started, the transmission will automatically
return to normal overdrive mode.
Every time the vehicle is shut off and restarted, you must press the
transmission control switch to cancel overdrive operation if driving in
overdrive is not desired.
2 (Second)
Use 2 (Second) to start-up on
slippery roads or to provide
additional engine braking on
downgrades.
O/D
OFF
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GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery (2.0 gallons [7.5L], maximum two occurrences within
12 month period)
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents, are covered (some
exclusions apply, such as impound towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theOwner Information Guidein the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. Also, wrecker towing the vehicle
by the frame-mounted tow hooks is not recommended or advised.
If your vehicle is equipped with air suspension, the air suspension
control and the ignition must be turned off before being towed.
Refer toAir suspensionin theDrivingchapter.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On 4x4 vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
With a disabled vehicle (without access to wheel dollies, car hauling
trailer or flatbed transport vehicle) your vehicle can be towed (all wheels
on the ground) under the following conditions:
Special Conditions:
•Release the parking brake.
•Turn the air suspension (if equipped) control to OFF.
•Turn the ignition to the OFF/UNLOCKED position.
•Place the transmission in N (Neutral).
If the vehicle’s battery is discharged, refer toAutomatic transmission
operationin theDrivingchapter for directions on how to move the
gearshift lever out of the P (Park) position, for proper towing.
•Do not exceed a distance of 50 miles (80 km).
•Do not exceed 35 mph (56 km/h) vehicle speed.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating Ford and Lincoln
Mercury and Ford of Canada dealer. There are several plans available in
various time, distance and deductible combinations which can be tailored
to fit your own driving needs. Ford ESP also offers reimbursement
benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 5,000 participating Ford or Lincoln Mercury and Ford of
Canada dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your dealer for complete
details about Ford Extended Service Plan coverage options, or visit the
Ford ESP website at www.ford-esp.com.
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