2005 CHRYSLER SEBRING Warranty Booklet

2005 Passenger Car • Minivan • Pacifica17
OTHER THINGS YOU SHOULD KNOW
R
ECLAIMED REFRIGERANT
To help control suspected ozone-depleting agents, regulations
require the capture, purification and reuse of automotive refrigerant
gases. As a result, any repairs to the sealed portion of your air
conditioning system, if so equipped, may involve the installation of
purified reclaimed refrigerant. C ASSETTE TAPES ANDCDS
There are some things you should know about cassette
tapes and non-commercial CDs. Labels applied to tape
cassettes and home-recorded CDs may curl, buckle or peel off. This
can result in ejection failure, and repairs required to remove a
“stuck” CD or cassette are not covered by warranty. In addition,
some home-recorded CDs of the CD-R and CD-RW formats may not
be compatible with automotive CD players and may skip or produce
error messages. If you encounter this, check your CD player by
using a commercial CD which is known to be playable. If a CD is
not compatible with the player, replacing or servicing the player
will not solve the problem.

2005 Passenger Car • Minivan • Pacifica
18
CUSTOMER ASSISTANCE
CUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1.Discuss the matter with the Service Manager of your
DaimlerChrysler Dealership; then with the General Manager or
owner, if necessary.
2. Give your dealer a reasonable length of time or number of
opportunities to satisfy you. In fact, your dealer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the
following information:
Your name, address and phone number
The name of your dealer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001

2005 Passenger Car • Minivan • Pacifica19
ARBITRATION
ARBITRA
TION
If you are still not satisfied after following the three steps on the
previous page, you have yet another option.
DaimlerChrysler Canada participates in an arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP). CAMVAP will advise you about how your complaint may
be reviewed and resolved by an independent third party through
binding arbitration.
Our goal and that of our dealers is your complete satisfaction.
DaimlerChrysler Canada’s participation in CAMVAP makes a
valuable contribution to our achievement of that goal. There is no
charge for using CAMVAP. CAMVAP results are fast, fair and final, as
the award is binding on both you and DaimlerChrysler Canada.
CAMVAP has been implemented in all provinces and territories.
For more information, you can call CAMVAP directly or call our
Customer Assistance Centre. Please provide your Vehicle
Identification Number (VIN).
CAMVAP
1-800-207-0685

2005 Passenger Car • Minivan • Pacifica
20
ROADSIDE ASSISTANCE
5/100 ROADSIDE ASSIST
ANCE PROGRAM
We are pleased to provide this 24-hour Roadside Assistance Program
for all new 2005 vehicles which have a 3-year or 60,000-kilometre
Basic Warranty and a 5-year or 100,000-kilometrePowertrain
Warranty. Eligible vehicles must be registered in Canada and are
covered for 5 years or 100,000 kilometres, whichever occurs first, from
the vehicle’s warranty start date. Vehicles placed in Police, Taxi,
Limousine, Postal or Ambulance service and all SRT vehicles, are
covered for roadside assistance for 3 years or 60,000 kilometresonly
(whichever occurs first). Roadside Assistance service will be provided\
to
the owner or driver of an eligible vehicle. •
NEED A TOW?
If your vehicle cannot be driven because of a
mechanical breakdown, it will be towed to the nearest authorized
DaimlerChrysler Canada Dealership which services your brand of
vehicle (or to the DaimlerChrysler Canada Dealership of your choice,
provided it is within a 35-kilometre distance of the point of breakdown).
• STUCK?If your vehicle is stuck in a ditch or snow on or adjacent to
a public roadway and appears to be undamaged, and the tow facility
has access, it will be winched to the nearest road surface. If your
vehicle is unable to proceed under its own power and a tow is required
once the winch is performed, you will be responsible for paying the
service facility for the winch and the tow.
• DEAD BATTERY? If your battery is dead, jump-start assistance will be
dispatched to your location. In the event that your vehicle fails to sta\
rt,
your vehicle will be towed to the nearest DaimlerChrysler Dealer (or to\

the DaimlerChrysler Dealership of your choice provided it is within a
35-kilometre distance of the point of breakdown).
• LOCKED OUT? If your keys are locked in your vehicle or your
locks are frozen, help will be sent to your location. (Service is limit\
ed
to providing access to the seating area only and does not include the
cost of replacing keys.)
ROADSIDE
ASSIST ANCE

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ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will\
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where
you can be reachedType of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a dealership, you are responsible
for contacting the dealership to authorize the service
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres(or at 3 years or 60,000 kilometres , if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs after
the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized dealer for further details.
*See page 10.

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22
ROADSIDE ASSISTANCE
A
BOUT ROADSIDE ASSISTANCE
The DaimlerChrysler Canada Roadside Assistance Program is not
a warranty, but the coverage is concurrent with the Basic and
Powertrain Warranties.
Covered service must be provided in Canada or the
Continental United States and is limited to plated and insured
vehicles that use public roadways.
Service will not be provided free if you have driven into an
area that is inaccessible to the service vehicle or is not a regularly
travelled and maintained public road (such as beaches, recreational
areas, construction sites, open fields and private roads). Cross-
country, logging, autocross and any other form of off-road use is
not covered.
The program does not cover winching or towing for
vehicles that become stuck while plowing snow.
The program does not cover repeat calls for the same problem (if
avoidance of the problem is within the control of the driver or
owner), or towing from one dealership to another, or service if the
driver appears to be under the influence of alcohol or drugs. The program does not pay for parts, tires, repairs, labour or
vehicle storage. Parts, repairs, or labour covered under a vehicle
warranty will be provided by your DaimlerChrysler Canada Dealer.
The program does not pay for towing required because of an
accident. For example, if a vehicle is winched from a ditch or
snowbank and is then determined to need a tow because of damage
suffered when it left the road, the tow will not be covered.
The program does not cover any “incidental or consequential
damages” connected with the failure of your vehicle or providing
services to you. Such damages include lost time, inconvenience, loss
of use of your vehicle, rental cars, fuel, telephone, travel or lodging,\
loss of personal or commercial property, loss of revenue, etc.
All service providers are independent contractors and are not
employees or agents of DaimlerChrysler Canada. Any loss or damage
to your vehicle or personal property resulting from providing roadside
service is the responsibility of the roadside service provider (the
towing company, for example).
Report any damage or loss to the manager of the service provider
and to your own insurance company within 24 hours and before any
repairs are performed.

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ROADSIDE ASSISTANCE
DaimlerChrysler Canada reserves the right to limit services or
reimbursement claims for any vehicle, if in our opinion there is
abuse of the services or requests for service become unreasonable or
too frequent.
The program may be amended or cancelled at any time
without refund.
I N REMOTE LOCATIONS
If your vehicle suffers a warrantable mechanical breakdown
at a considerable distance from a DaimlerChrysler Canada
Dealership, we reserve the right to engage a nearby non-
DaimlerChrysler service facility to repair your vehicle, to minimize
inconvenience to you.
In very remote areas, if your vehicle cannot be taken by road
to the servicing dealership, transportation by rail or water may be
necessary. The program will cover a tow to the dock or rail terminal
and also to the dealership at the end of the trip, but special
transportation by rail or water must be arranged for and paid by
you. We will reimburse you for special transportation costs, up to
$300 per incident. I
F YOU HAVE TO PAY
If you have to pay for a service that is normally covered by the
program, you may claim reimbursement under the following
conditions:
• You must have called the toll-free number first for assistance
• Towing claims must be accompanied by the original detailed
repair bill and towing invoice
• Reimbursement will be limited to the local Roadside Assistance
contractor rates, to a maximum of $100 per incident, unless
otherwise noted
• Only original receipts, bills and/or charge card copies submitted by
you will be accepted for consideration for reimbursement.
Originals will be returned upon request
• Mail your claims to:
DaimlerChrysler Canada Roadside Assistance
248 Pall Mall, P.O. Box 5845
London, Ontario N6A 4T4
DaimlerChrysler Canada reserves the right to decline any claim
presented for payment later than 30 days from the date the service
was performed, or if service was provided by an unlicenced garage
or individual.

2005 Passenger Car • Minivan • Pacifica
24 As complete as our new warranty is, it may not give you total
protection for your ownership period, nor does it provide the
regular maintenance which is required to keep your new vehicle
at its optimal operating condition. If you lease a vehicle, you
should be aware of your obligation to maintain and repair
the vehicle.
DaimlerChrysler Canada Service Contracts can enhance your
new vehicle’s factory warranty from the day of delivery and provide
mechanical coverage on most major components ††
when your
factory warranty expires. There are 3 types of plans available for
purchase to suit most needs and the average length of ownership.
Vehicles placed in Police, Taxi, Limousine, Postal or
Ambulance service and all SRT vehicles may qualify for a service
contract. Please see your selling dealer for “Special Use” Service\
Contract availability.
†† Subject to limitations. Details available at your selling dealer.
OPTIONAL DAIMLERCHRYSLER CANADA SERVICE CONTRACTS
OPTIONAL
DAIMLERCHR YSLER
CANADA SER VICE
CONTRACTS