Vehicle Identification Number
Warranty star t date
S elling dealer Code
Moving?• Name and address changes...................................................................... page 5
• How to get service ........................................................................\
.......... page 15
For 24-hour Roadside Assistance
Dial 1-800-363-4869
• Give us your V ehicle Identification Number ,
licence plate number and odometer reading.
• Tell us where you are and the number from
which you are calling.
See page 20 for details.
2005 Passenger Car • Minivan • Pacifica
12
WHAT IS NOT COVERED
WHA
T IS NOT COVERED
DAMAGE FROMMISUSE ORACCIDENT
The warranties in this booklet do not cover repairs required due to
fire, accidents, abuse, negligence, objects striking your vehicle,
carrying corrosive materials (such as chemicals, acids and
fertilizers), misuse (such as driving over curbs, overloading,
spinning wheels, etc.), racing or participating in a racing event,
improper disconnection of components, modifying the exhaust
system, tampering or making adjustments which do not comply
with DaimlerChrysler specifications.
Disconnecting, tampering with or changing the reading of the
odometer will void your warranties.
D AMAGE FROMTHEENVIRONMENT
The warranties in this booklet do not cover fading or deterioration
caused by exposure to the elements, or repairs required due to
airborne fallout, acid rain, chemicals, tree sap, insects, bird or insec\
t
droppings, salt, sand, gravel, road hazards, hail, windstorms,
lightning, floods or any other event of nature. Road salt, car washes, scuffs and scratches, and everyday
abrasion from sand and dirt can affect the appearance of a vehicle’s
wheels (steel, chrome and aluminum) and other undercarriage
parts. Some surface corrosion with use is normal; it is not a defect
and is not covered by any warranty.
N ORMAL MAINTENANCE ANDWEAR
The warranties in this booklet do not cover normal
maintenance services, such as oil and filter changes, general
lubrication, tire rotation, engine tune-ups and replacing spark
plugs. Required maintenance services are described in detail in
your Owner’s Manual and herein. The warranties also do not
cover light bulbs and fuses, worn wiper blades, clutch discs, brake
rotors, pads, linings or drums, windshield and rear window,
wheel alignment and wheel balancing (unless they are defective,
see page 7).
2005 Passenger Car • Minivan • Pacifica
18
CUSTOMER ASSISTANCE
CUSTOMER ASSIST
ANCE
We want you to be completely satisfied with your DaimlerChrysler
vehicle. If you have a warranty or service problem that has not been
resolved to your complete satisfaction, please follow these steps:
1.Discuss the matter with the Service Manager of your
DaimlerChrysler Dealership; then with the General Manager or
owner, if necessary.
2. Give your dealer a reasonable length of time or number of
opportunities to satisfy you. In fact, your dealer may contact
DaimlerChrysler on your behalf.
3. If the problem still has not been resolved, please contact us at the
address or toll-free number shown and give us an opportunity to
review your situation. When you contact us, please provide the
following information:
Your name, address and phone number
The name of your dealer
Your Vehicle Identification Number (VIN)
Your vehicle’s odometer reading (kilometres)
Customer Assistance CentreDaimlerChrysler Canada Inc. P.O. Box 1621
Windsor, Ontario N9A 4H6 1-800-465-2001
2005 Passenger Car • Minivan • Pacifica21
ROADSIDE ASSISTANCE
• FLAT TIRE? If you have a flat tire, the service facility will remove
it and install your spare tire. The spare tire must be inflated and in
sound operating condition. Tire repairs are not covered.
• OUT OF FUEL? If your vehicle runs out of fuel, a small amount
of gasoline will be delivered to your location, where regulations
permit. In all other cases, including alternate fuels, your vehicle will\
be towed to the nearest re-fuelling centre. In these instances, the
cost of fuel purchased will be your responsibility.
Please read “About Roadside Assistance” (page 22) because there
are some limitations that may affect the service available to you.
T O REQUEST ASSISTANCE
(SEE
ALSO INSIDE FRONTCOVER
)
If your vehicle requires any of the services provided by the program,
call this toll-free number anytime, from any location in Canada or
the United States: 1-800-363-4869(this number does not ring
at DaimlerChrysler Canada). Please identify yourself as a
DaimlerChrysler vehicle owner and be ready to provide:
Your Vehicle Identification Number
Your licence plate number
Your odometer reading (kilometres)
The location of your vehicle and the phone number where
you can be reached Type of service needed (tow, flat tire, battery boost, etc.)
Note: • In severe weather, some delays may be expected.
• You will have to personally authorize the service provided
by the tow company
• If your vehicle is towed to a dealership, you are responsible
for contacting the dealership to authorize the service
T OWING AFTERTHEPROGRAM EXPIRES
Coverage under the Roadside Assistance Program expires at 5 years
or 100,000 kilometres(or at 3 years or 60,000 kilometres , if
applicable), whichever occurs first. If you call the toll-free number
for assistance after the Program expires, you will have to pay for the
service provided.
Some emissions coverage lasts longer than the Roadside
Assistance Program.* For warranted emission system repairs after
the program expires, towing (only) will be provided on a
reimbursement basis. Call the toll-free number and service will be
dispatched, but you will have to pay for the tow. For reimbursement
consideration, see your authorized dealer for further details.
*See page 10.
Maintenance Service
Sc hedule “B”
Odometer Reading
Date
Dealer Copy
Remove and attach to Repair Order 26-92-02-01 3N.
2005 Passenger Car • Minivan • Pacifica
Maint enance Service Sc hedule “B”
5,0 00 km
Change engine oil and engine oil filter (or every 3 months).
Inspect and lubricate, as required, all steering and suspension componen\
ts.
Inspect the engine air cleaner filter and replace if necessary (Sebring\
, Pacifica
and Minivan only).
INSPECT THE FOLLOWING:
Inspect the brake hoses.
Check the automatic transaxle fluid level.
Check the manual transaxle fluid level and fill-plug condition (SX 2.0,\
SRT-4
and PT Cruiser only, if equipped).
Check the coolant level, hoses and clamps.
Inspect the exhaust system.
5,0 00 km