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chip (transponder) embedded into them. Only keys that
have been programmed to the vehicle can be used to start
and operate the vehicle.
The Sentry Key Immobilizer System does not need to be
armed or activated. Operation of the system is automatic
regardless of whether or not the vehicle is locked or
unlocked. During normal operation, the Theft Alarm/
Immobilizer Light will come on for three (3) seconds
immediately after the ignition switch is turned on for a
bulb check. Afterwards, if the bulb remains on, this
indicates a problem with the electronics.
If the bulb begins to flash after the bulb check, this
indicates that an invalid key has been used to start the
vehicle. Both of these conditions will result in the engine
being shut off after two (2) seconds of running.
Keep in mind that a key which has not been programmed
is also considered an invalid key even if it is cut to fit the
ignition lock cylinder for that vehicle.If the Theft Alarm/Immobilizer Light comes on during
normal vehicle operation (vehicle has been running for
longer than 10 seconds), a fault has been detected in the
electronics and the vehicle should be serviced as soon as
possible.
NOTE:
•The Sentry Key Immobilizer System is not compatible
with remote starting systems. Use of these systems
may result in vehicle starting problems and loss of
security protection.
•Exxon/Mobil Speed Pass,™additional Sentry Keys, or
any other transponder equipped components on the
same keychain willnotcause a key-related (transpon-
der) fault unless the additional part isphysically held
against the ignition keybeing used when starting the
vehicle. Cell phones, pagers, or other RF electronics
will not cause interference with this system.
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15
2
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Since this outlet is remote from the driver, it is powered
by the ignition switch, only when it is in theONor
ACCESSORYpositions, to protect the battery against
discharge. Note: Neither of the power outlets will accept
a cigar lighter unit. They are intended only for accessory
usage.Electrical Outlet Use With Engine Off
CAUTION!
•Many accessories that can be plugged in draw
power from the vehicle’s battery, even when not
in use (i.e. cellular phones, etc.). Eventually, if
plugged in long enough, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent engine starting.
•Accessories that draw higher power (i.e. coolers,
vacuum cleaners, lights, etc.), will degrade the
battery even more quickly. Only use these inter-
mittently and with greater caution.
•After the use of high power draw accessories, or
long periods of the vehicle not being started (with
accessories still plugged in), the vehicle must be
driven a sufficient length of time to allow the
generator to recharge the vehicle’s battery.
114 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 116 of 360
CAUTION!
•Many accessories that can be plugged into the 12
volt power outlet, draw power from the vehicle’s
battery, even when not in use; i.e. cellular phones,
etc. Eventually, if plugged in long enough, the
vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent engine start-
ing.
•Accessories that draw higher power such as cool-
ers, vacuum cleaners, lights, etc., will discharge
the battery even more quickly. Only use these
intermittently and with greater caution.
•After the use of high power draw accessories, or
long periods of the vehicle not being started,
(with accessories still plugged in), the vehicle
must be driven a sufficient length of time to allow
the generator to recharge the vehicle’s battery.
STORAGE
Front Seat Storage Bin
The storage bin is located under the front passenger’s
seat. To openlift up on the handleand pull the storage
binforward.
Front Seat Storage Bin
116 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 122 of 360
▫CD Changer Control Capability
—If Equipped.......................157
▫Radio Display Messages................158
Sales Code RBQ—AM/FM Stereo Radio With
6 - Disc CD Changer....................159
▫Radio Operation......................160
▫CD Player Operation...................162
Sales Code RB1—AM/FM Stereo Radio With
DVD/GPS Navigation System..............166Cassette Tape And Player Maintenance.......167
CD/DVD Disc Maintenance...............168
Radio Operation And Cellular Phones........168
Climate Controls.......................169
▫Air Conditioning.....................169
▫Operating Tips.......................174
Electric Rear Window Defroster.............176
122 UNDERSTANDING YOUR INSTRUMENT PANEL
Page 168 of 360

As preventive maintenance, clean the head about every
30 hours of use. If you wait until the head becomes very
dirty (noticeably poor sound), it may not be possible to
remove all deposits with a simple WET cleaning cassette.
CD/DVD DISC MAINTENANCE
To keep the CD/DVD discs in good condition, take the
following precautions:
1. Handle the disc by its edge; avoid touching the
surface.
2. If the disc is stained, clean the surface with a soft cloth,
wiping from center to edge.
3. Do not apply paper, paper CD labels, or tape to the
disc; avoid scratching the disc.
4. Do not use solvents such as benzine, thinner, cleaners,
or antistatic sprays.
5. Store the disc in its case after playing.6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become
too high.
RADIO OPERATION AND CELLULAR PHONES
Under certain conditions, the cellular phone being On in
your vehicle can cause erratic or noisy performance from
your radio. This condition may be lessened or eliminated
by relocating the cellular phone antenna. This condition
is not harmful to the radio. If your radio performance
does not satisfactorily“clear”by the repositioning of the
antenna, it is recommended that the radio volume be
turned down or off during cellular phone operation.
168 UNDERSTANDING YOUR INSTRUMENT PANEL
Page 331 of 360

IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to you selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer’s dealers have the facilities, factory-trained
technicians, special tools, and the latest information to
assure your vehicle is fixed correctly and in a timely
manner.
This is why you should always talk to your dealer’s
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the dealership. They
want to know if you need assistance.
•If your dealership is unable to resolve the concern, you
may contact the Manufacturer’s Customer Center.
Any communication to the Manufacturer’s Customer
Center should include the following information:
•Owner’s name and address
•Owner’s telephone number (home and office)
•Dealership name
•Vehicle identification number
•Vehicle delivery date and mileage
IF YOU NEED CONSUMER ASSISTANCE 331
9
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DaimlerChrysler Motors Corporation Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 992-1997
DaimlerChrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone—(800) 465–2001
In Mexico contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico (915) 729–1248 or 729–1240
Outside Mexico (525) 729–1248 or 729–1240Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its Customer
Center. Any hearing or speech impaired customer who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Service Contract
You may have purchased a service contract for your
vehicle to help protect you from the high cost of unex-
pected repairs after your manufacturer’s new vehicle
limited warranty expires. The manufacturer stands be-
hind only the manufacturer’s Service Contracts. If you
purchased a manufacturer’s Service Contract, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of your vehicle delivery
date. If you have any questions about your service
332 IF YOU NEED CONSUMER ASSISTANCE
Page 336 of 360

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
336 IF YOU NEED CONSUMER ASSISTANCE