SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you’re having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
394 IF YOU NEED CONSUMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
•Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system and/or components is written in
straightforward language with illustrations, diagrams
and charts.
•Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
•Owner’s Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
400 IF YOU NEED CONSUMER ASSISTANCE
Adding Fuel........................... 290
Adding Washer Fluid..................128,339
Additives, Fuel......................... 289
Adjustable Pedals....................... 133
Air Conditioner Maintenance............... 335
Air Conditioning.....................223,228
Air Conditioning Controls................. 223
Air Conditioning Filter.................243,336
Air Conditioning Refrigerant............... 335
Air Conditioning System..........223,228,232,335
Air Conditioning System, Zone Control........ 224
Air Pressure, Tires....................... 273
Airbag................................ 44
Airbag Deployment....................... 56
Airbag Light...................48,50,58,69,173
Airbag Maintenance....................... 58
Airbag, Window......................... 45
Alarm System........................... 25
Alignment and Balance................... 280All Wheel Drive...................255,281,352
Alterations/Modifications, Vehicle............. 7
Antenna, Satellite Radio................... 217
Antifreeze (Engine Coolant)...........341,342,368
Disposal............................ 344
Anti-Lock Brake System (ABS).............. 258
Anti-Lock Warning Light.................. 166
Anti-Theft Security Alarm.................. 25
Appearance Care........................ 354
Arming Theft System...................... 25
Auto Down Power Windows................ 31
Automatic Dimming Mirror................. 76
Automatic Door Locks...................17,18
Automatic Headlights.................... 123
Automatic Temperature Control............. 232
Automatic Transaxle...................... 251
Adding Fluid......................... 370
Interlock System....................... 252
Reset Mode.......................... 252
404 INDEX
Car Washes............................ 355
Carbon Monoxide Warning................. 290
Cargo Area Cover....................... 152
Cargo Compartment
Luggage Carrier....................... 155
Cargo Tie-Downs........................ 153
Cassette Tape and Player Maintenance......... 220
Cassette Tape Player...................193,198
Catalytic Converter...................... 332
Caution, Exhaust Gas...................68,339
CD Changer......................189,201,203
CD Player..................183,187,193,200,203
CD Player Maintenance................... 221
Cellular Phone........................79,222
Chains, Tire............................ 284
Changing A Flat Tire..................... 302
Chart, Tire Sizing........................ 265
Check Engine Light (Malfunction Indicator
Light).............................170,323Child Restraint.......................... 59
Child Restraint Tether Anchors.............59,61
Child Safety Locks........................ 19
Child Seat.............................. 65
Clean Air Gasoline....................... 287
Climate Control......................... 223
Clock.............................182,183
Compact Disc Maintenance................. 221
Compact Spare Tire...................... 276
Compass.............................. 180
Compass Calibration..................... 180
Compass Variance....................... 181
Computer, Trip/Travel.................... 182
Console.............................. 151
Console, Floor.......................... 151
Console, Overhead....................... 137
Contract, Service........................ 396
Coolant Pressure Cap..................... 343
Cooling System......................... 340
406 INDEX
DVD Player............................ 203
Electric Remote Mirrors.................... 78
Electrical Power Outlets................... 148
Electronic Speed Control................... 134
Electronic Vehicle Information Center......... 174
Emergency, In Case of
Hazard Warning Flasher................. 300
Jacking............................. 302
Jump Starting......................... 309
Overheating.......................... 301
Emission Control System Maintenance......323,372
Engine............................320,321
Air Cleaner.......................... 331
Air Cleaner Filter...................... 331
Block Heater......................... 250
Break-In Recommendations................ 67
Checking Oil Level..................... 326
Compartment......................320,321Coolant (Antifreeze).................... 369
Cooling............................. 340
Exhaust Gas Caution..................30,290
Fails to Start.......................... 249
Fuel Requirements..................287,368
Oil ...........................326,368,369
Oil Change Interval.................... 327
Oil Disposal.......................... 330
Oil Filler Cap......................328,329
Oil Filter Disposal...................... 330
Oil Selection.......................328,368
Oil Synthetic......................... 330
Overheating.......................... 301
Temperature Gauge..................... 165
Exhaust Gas Caution..............30,68,290,340
Exhaust System......................... 339
Extender, Seat Belt........................ 43
Exterior Folding Mirrors................... 76
408 INDEX
Capacities........................... 293
Tires ............................... 268
Locks
Door................................ 16
Lower Anchors and Tether for CHildren
(LATCH)............................59,61
Lubrication, Body....................... 338
Luggage Rack.......................... 155
Maintenance, Airbag...................... 58
Maintenance Free Battery.................. 333
Maintenance Procedures................... 326
Maintenance Schedule.................... 372
ScheduleA......................... 387
ScheduleB.......................... 375
Maintenance, Sunroof..................... 148
Malfunction Indicator Light..............170,323
Manual, Service......................... 400
Map/Reading Lights..................... 138Memory Feature........................ 116
Memory Seat.........................78,116
Mini-Trip Computer...................... 182
Mirrors................................ 75
Automatic Dimming..................... 76
Electric Remote........................ 78
Exterior Folding........................ 76
Heated.............................. 78
Memory............................. 116
Outside.............................. 77
Rearview............................. 75
Vanity............................... 78
Modifications/Alterations, Vehicle............. 7
Monitor, Tire Pressure System............... 281
Mopar Parts.........................325,399
Multi-Function Control Lever............... 122
Navigation System....................... 222
New Vehicle Break-In Period................ 67
INDEX 413
10
Restraint, Head......................... 104
Restraints, Child.......................59,65
Restraints, Infant......................... 62
Retractable Cargo Area Cover............... 152
Rocking Vehicle When Stuck................ 312
Roof Rack............................. 155
Rotation, Tires.......................... 286
Safety Checks Inside Vehicle................. 68
Safety Checks Outside Vehicle............... 69
Safety Defects, Reporting.................. 399
Safety, Exhaust Gas....................... 30
Safety Information, Tire................... 263
Safety Tips............................. 68
Satellite Radio.......................... 214
Satellite Radio Antenna................... 217
Schedule, Maintenance.................... 372
Seat Belt Maintenance.................... 358
Seat Belt Reminder....................... 41Seat Belts.............................. 32
Adjustable Shoulder Belt.................. 38
Adjustable Upper Shoulder Anchorage........ 38
And Pregnant Women................... 42
Child Restraint......................... 59
Extender............................. 43
Front Seat............................ 33
Pretensioners.......................... 41
Rear Seat............................. 33
Reminder............................ 171
Untwisting Procedure.................... 39
Seats................................. 102
Adjustment.......................... 108
Easy Entry........................... 110
Heated............................. 105
Memory............................. 116
Power...........................102,103
Reclining............................ 107
Tilting.............................. 110
416 INDEX
Security Alarm (Theft Alarm)................ 25
Selection of Coolant...................341,369
Sentry Key............................. 12
Sentry Key Programming................... 14
Service Assistance....................... 394
Service Contract......................... 396
Service Engine Soon Light (Malfunction Indicator) . 170
Service Manuals........................ 400
Setting the Clock.....................182,183
Shoulder Belts........................... 33
Signals, Turn.....................166,366,367
Slippery Surfaces, Driving On............... 311
Snow Chains (Tire Chains)................. 284
Snow Tires............................ 285
Spare Tire.......................276,277,304
Spark Plugs............................ 331
Speed Control.......................... 134
Speedometer........................... 166
Starting............................... 248Engine Fails to Start.................... 249
Starting and Operating.................... 248
Starting Procedures...................... 248
Steering
Linkage............................. 337
Power...........................261,336
Shaft Seal............................ 337
Tilt Column.......................... 129
Steering Wheel Mounted Sound System
Controls............................. 218
Storage............................151,362
Storage, Vehicle......................242,362
Storing Your Vehicle...................... 362
Sun Roof.............................. 145
Sun Visor Extension....................... 79
Sunglass Storage........................ 138
Sunroof Maintenance..................... 148
Supplemental Restraint System - Airbag........ 44
Synthetic Engine Oil...................... 330
INDEX 417
10