GROUP TAB LOCATOR
Introduction
0Lubrication & Maintenance
2Suspension
3Differential & Driveline
5Brakes
7Cooling
8AAudio
8BChime/Buzzer
8EElectronic Control Modules
8FEngine Systems
8GHeated Systems
8HHorn
8IIgnition Control
8JInstrument Cluster
8LLamps
8MMessage Systems
8NPower Systems
8ORestraints
8PSpeed Control
8QVehicle Theft Security
8RWipers/Washers
8TNavigation/Telecommunication
8WWiring
9Engine
11Exhaust System
13Frame & Bumpers
14Fuel System
19Steering
21Transmission/Transaxle
22Tires/Wheels
23Body
24Heating & Air Conditioning
25Emissions Control
Component and System Index
Service Manual Comment Forms (Rear of Manual)
AUDIO/VIDEO
TABLE OF CONTENTS
page page
AUDIO/VIDEO
DESCRIPTION..........................1
DIAGNOSIS AND TESTING
AUDIO/VIDEO.........................2
AMPLIFIER
REMOVAL.............................7
INSTALLATION..........................7
ANTENNA BODY AND CABLE
DESCRIPTION..........................7
OPERATION............................7
DIAGNOSIS AND TESTING
ANTENNA BODY AND CABLE.............8
REMOVAL.............................8
INSTALLATION..........................8
ANTENNA MODULE - EXPORT
DESCRIPTION.........................10
OPERATION...........................10
DIAGNOSIS AND TESTING
ANTENNA MODULE - EXPORT...........10
REMOVAL.............................10
INSTALLATION.........................10
ANTENNA - NAVIGATION RADIO
REMOVAL.............................11
INSTALLATION.........................11
CD CHANGER
DESCRIPTION.........................11
OPERATION...........................11
REMOVAL.............................11
INSTALLATION.........................11
DVD PLAYER
DESCRIPTION.........................12
REMOVAL.............................12
INSTALLATION.........................12
INSTRUMENT PANEL ANTENNA CABLE
REMOVAL.............................12INSTALLATION.........................12
QUARTER GLASS INTEGRAL ANTENNA -
EXPORT
DESCRIPTION.........................13
OPERATION...........................13
DIAGNOSIS AND TESTING
QUARTER GLASS INTEGRAL ANTENNA -
EXPORT............................13
RADIO
DESCRIPTION.........................13
OPERATION...........................14
DIAGNOSIS AND TESTING
RADIO..............................14
REMOVAL.............................14
INSTALLATION.........................15
RADIO NOISE SUPPRESSION COMPONENTS
DESCRIPTION.........................15
OPERATION...........................15
REMOTE SWITCHES
DESCRIPTION.........................16
OPERATION...........................16
DIAGNOSIS AND TESTING
REMOTE SWITCHES..................16
REMOVAL.............................17
INSTALLATION.........................17
SPEAKER
DIAGNOSIS AND TESTING
SPEAKER...........................18
REMOVAL.............................18
INSTALLATION.........................19
VIDEO SCREEN
DESCRIPTION.........................20
OPERATION...........................20
REMOVAL.............................20
INSTALLATION.........................20
AUDIO/VIDEO
DESCRIPTION
An audio system is standard on this model. A rear
seat video system is an available option. Several com-
binations of radio receivers are offered on this model.
The audio/video system uses an ignition switched
source of battery current so that the system will only
operate when the ignition switch is in the RUN or
ACCESSORY/ACCESSORY DELAY positions.
The audio system includes the following compo-
nents:²Amplifier
²Antenna
²CD changer (if equipped)
²DVD player (if equipped)
²Radio noise suppression components
²Radio receiver
²Speakers
²Video screen (if equipped)
Certain functions and features of the audio/video
system rely upon resources shared with other elec-
tronic modules in the vehicle over the Programmable
Communication Interface (PCI) bus network. The
data bus network allows the sharing of sensor infor-
RSAUDIO/VIDEO8A-1
mation. For diagnosis of these electronic modules or
of the data bus network, the use of a DRB IIItscan
tool and the proper Diagnostic Procedures informa-
tion is recommended.
DIAGNOSIS AND TESTING
AUDIO/VIDEO
Any diagnosis of the Audio system should
begin with the use of the DRB IIItdiagnostic
tool. For information on the use of the DRBIIIt, refer to the appropriate Diagnostic Service
information.
Refer to the appropriate wiring information.
WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO ELECTRICAL, RESTRAINTS
BEFORE ATTEMPTING ANY STEERING WHEEL,
STEERING COLUMN, OR INSTRUMENT PANEL
COMPONENT DIAGNOSIS OR SERVICE. FAILURE
TO TAKE THE PROPER PRECAUTIONS COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
AUDIO SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSE CORRECTION
NO AUDIO. 1. FUSE INOPERATIVE. 1. CHECK RADIO FUSES IN FUSE BLOCK MODULE.
REPLACE FUSES, IF REQUIRED.
2. RADIO CONNECTOR
DAMAGED.2. CHECK FOR LOOSE OR CORRODED RADIO CONNECTOR.
REPAIR, IF REQUIRED.
3. WIRING DAMAGED. 3. CHECK FOR BATTERY VOLTAGE AT RADIO CONNECTOR.
REPAIR WIRING, IF REQUIRED.
4. GROUND DAMAGED. 4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS AND
A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. RADIO
INOPERATIVE.5. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
6. SPEAKERS
INOPERATIVE6. REFER TO SPEAKER DIAGNOSIS.
NO DISPLAY. 1. FUSE INOPERATIVE. 1. CHECK RADIO FUSES IN FUSE BLOCK MODULE.
REPLACE FUSES, IF REQUIRED.
2. RADIO CONNECTOR
DAMAGED.2. CHECK FOR LOOSE OR CORRODED RADIO CONNECTOR.
REPAIR, IF REQUIRED.
3. WIRING DAMAGED. 3. CHECK FOR BATTERY VOLTAGE AT RADIO CONNECTOR.
REPAIR WIRING, IF REQUIRED.
4. GROUND DAMAGED. 4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS AND
A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. RADIO
INOPERATIVE.5. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
NO MEMORY. 1. FUSE INOPERATIVE. 1. CHECK IGNITION-OFF DRAW FUSE. REPLACE FUSE, IF
REQUIRED.
2. RADIO CONNECTOR
DAMAGED.2. CHECK FOR LOOSE OR CORRODED RADIO CONNECTOR.
REPAIR, IF REQUIRED.
3. WIRING DAMAGED. 3. CHECK FOR BATTERY VOLTAGE AT RADIO CONNECTOR.
REPAIR WIRING, IF REQUIRED.
8A - 2 AUDIO/VIDEORS
AUDIO/VIDEO (Continued)
CONDITION POSSIBLE CAUSE CORRECTION
4. GROUND DAMAGED. 4. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS AND
A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
5. RADIO
INOPERATIVE.5. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
POOR RADIO
RECEPTION.1. ANTENNA OR CABLE
DAMAGED.1. REFER TO ANTENNA DIAGNOSIS.
2. GROUND DAMAGED. 2. CHECK FOR CONTINUITY BETWEEN RADIO CHASSIS AND
A KNOWN GOOD GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND, IF REQUIRED.
3. RADIO
INOPERATIVE.3. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
4. POOR ANTENNA
CONNECTION AT
RADIO OR IN LINE.4. CHECK ANTENNA CONNECTOR.
SOUND
DISTORTION
(VIBRATION
FROM SPEAKER
AREA, BUZZING
- HUMMING)1. DOOR TRIM PANEL
LOOSE OR MISSING
FASTENERS.1. INSPECT DOOR TRIM PANEL AND CORRECT AS
NECESSARY. REPLACE ANY MISSING FASTENERS.
2. WATER SHIELD
LOOSE OR
MISALIGNED.2. INSPECT WATER SHIELD AND ADJUST AS REQUIRED.
3. ITEMS PLACED IN
DOOR TRIM PANEL
MAP POCKETS
VIBRATING OR
MOVING FROM SIDE
TO SIDE.3. REMOVE ITEMS FROM DOOR TRIM PANEL. ENSURE THAT
VIBRATION IS NO LONGER PRESENT.
NO/POOR TAPE
OPERATION.1. TAPE DAMAGED. 1. INSERT KNOWN GOOD TAPE AND TEST OPERATION.
2. FOREIGN OBJECTS
BEHIND TAPE DOOR.2. REMOVE FOREIGN OBJECTS AND TEST OPERATION.
3. DIRTY CASSETTE
TAPE HEAD.3. CLEAN HEAD WITH MOPAR CASSETTE HEAD CLEANER.
4. RADIO
INOPERATIVE.4. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
NO COMPACT
DISC
OPERATION1. CD DAMAGED. 1. INSERT KNOWN GOOD CD AND TEST OPERATION.
2. FOREIGN MATERIAL
ON CD.2. CLEAN CD AND TEST OPERATION.
3. CONDENSATION ON
CD OR OPTICS.3. ALLOW TEMPERATURE OF VEHICLE INTERIOR TO
STABILIZE AND TEST OPERATION.
RSAUDIO/VIDEO8A-3
AUDIO/VIDEO (Continued)
CONDITION POSSIBLE CAUSE CORRECTION
4. RADIO
INOPERATIVE.4. USING A SCAN TOOL, CHECK FOR TROUBLE CODES IN
THE AUDIO SYSTEM.
HEADPHONES
WILL NOT HOLD
A CHANNEL OR
HAVE STATIC1. WEAK BATTERIES IN
THE HEADPHONES.1. REPLACE BATTERIES.
2. CLOSENESS TO
RADIO TRANSMITTER
SUCH AS A RADIO
TOWER, AIRPORT
TRANSMITTER OR
SOME MOBILE
RADIOS.2. MOVE TO AN AREA AWAY FROM THESE CONDITIONS.
REMOTE
CONTROL
INOPERATIVE1. WEAK BATTERIES IN
THE REMOTE
CONTROL.1. REPLACE BATTERIES.
2. OPERATION
CONSTRAINT OF
SYSTEM2. MAKE SURE THAT REAR AUDIO IS IN A DIFFERENT MODE
THAN FRONT SPEAKERS. REMOTE CONTROL WILL NOT
WORK WHEN BOTH ARE IN THE SAME MODE.
8A - 4 AUDIO/VIDEORS
AUDIO/VIDEO (Continued)
VIDEO SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
NO VIDEO (DVD PLAYER
WILL NOT LOAD OR
EJECT)1. FUSE INOPERATIVE. 1. CHECK FUSES. REPLACE FUSES IF
REQUIRED.
2. LOOSE OR DAMAGED DVD
PLAYER CONNECTOR2. CHECK FOR LOOSE OR CORRODED
DVD PLAYER CONNECTOR (16 PIN).
REPAIR OR REPLACE AS REQUIRED.
3. LOOSE OR DAMAGED
WIRING/DVD PLAYER
INOPERATIVE3. CHECK PIN 1 (B+) AND PIN 9
(GROUND) OF THE 16 PIN CONNECTOR,
THEN CHECK PIN 1 (B+) AND PIN 7
(GROUND) OF THE 12 PIN CONNECTOR.
IF THE 16 PIN CONNECTOT DOES NOT
SHOW VOLTAGE, THE 12 PIN
CONNECTOR WILL NOT SHOW VOLTAGE
(THE 12 PIN IS FED FROM THE 16 PIN). IF
VOLTAGE IS OK ON THE 16 PIN, BUT NOT
PRESENT ON THE 12 PIN, UNPLUG THE
12 PIN HARNESS FROM THE PLAYER
AND CHECK THE CONNECTOR PINSON
THE BACK OF THE PLAYER. IF VOLTAGE
IS PRESENT ON THE 12 PIN
CONNECTOR, THE SCREEN OR THE 12
PIN HARNESS SHOULD BE REPLACED. IF
THERE IS STILL NO VOLTAGE ON THE 12
PIN CONNECTOR, THE DVD PLAYER
SHOULD BE REPLACED.
4. GROUND CONNECTION
DAMAGED4. CHECK FOR CONTINUITY BETWEEN
DVD PLAYER AND A KNOWN GOOD
GROUND. THERE SHOULD BE
CONTINUITY. REPAIR GROUND IF
REQUIRED.
5. DVD PLAYER DAMAGED 5. EXCHANGE OR REPLACE DVD PLAYER
IF REQUIRED.
6. DVD DAMAGED.
AVOID USING CD'S OR DVD'S
THAT HAVE ADHESIVE TYPE
LABELS, AS THEY MAY CAUSE
THE DISC TO BECOME
JAMMED.6. INSERT KNOWN GOOD DVD AND TEST
OPERATION.
NO DISPLAY. AUDIO
HEARD THROUGH
SPEAKERS1. LOOSE OR DAMAGED
CONNECTORS1. CHECK FOR LOOSE OR CORRODED
DVD PLAYER CONNECTOR (12 PIN).
CHECK FOR LOOSE OR CORRODED
VIDEO SCREEN CONNECTOR. REPAIR IF
REQUIRED. CHECK FOR LOOSE OR
DAMAGED IN-LINE CONNECTOR.
RSAUDIO/VIDEO8A-5
AUDIO/VIDEO (Continued)
CONDITION POSSIBLE CAUSES CORRECTION
2. WIRING DAMAGED 2. WITH HARNESS CONNECTED, CHECK
FOR VIDEO SIGNAL VOLTAGE AT DVD
PLAYER AND AT VIDEO SCREEN
HARNESS. PLACE KNOWN GOOD DVD
INTO DVD PLAYER. PLACE POSITIVE
LEAD OF VOLTMETER ON PIN 5 (VIDEO
SIGNAL) OF THE 12 PIN CONNECTOR.
PLACE NEGATIVE LEAD ON PIN 6 (VIDEO
GROUND). READINGS SHOULD BE
BETWEEN 0.1V TO 2V DC.
3. VIDEO SCREEN DAMAGED 3. EXCHANGE OR REPLACE VIDEO
SCREEN IF REQUIRED.
WHITE DISPLAY 1. LOW VOLTAGE 1. CHECK FOR BATTERY VOLTAGE
(9V-16V) AT DVD PLAYER 12 PIN
CONNECTOR (PIN 1-BATTERY, PIN
7-GROUND). DISPLAY WILL BE WHITE IF
VOLTAGE DROPS BELOW 6V.
2. VIDEO SCREEN DAMAGED 2. EXCHANGE OR REPLACE VIDEO
SCREEN IF REQUIRED.
DARK OR BRIGHT SPOTS
ON SCREEN1. BRIGHTNESS SETTING
REQUIRES ADJUSTMENT.1. ADJUST BRIGHTNESS SETTING OF
VIDEO SCREEN BY PRESSING BUTTONS
ON SIDE OF VIDEO SCREEN UNTIL
DESIRED LEVEL IS REACHED. START
WITH A BLACK SCREEN, THEN PRESS
BUTTON UP 16-20 TIMES. THERE ARE 64
TOTAL STEPS OF BRIGHTNESS.
BRIGHT OR DARK DISPLAY 1. VIDEO SCREEN DISPLAY
PIXEL DEFECT.1. THE ACCEPTABLE LEVEL OF DOTS ON
THE SCREEN IS (GREEN-1, RED-2) OR A
TOTAL
(GREEN+RED+BLUE+WHITE+BLACK) = 8.
REPLACE OR EXCHANGE VIDEO
SCREEN IF NECESSARY.
VIDEO SELECTIONS DO
NOT APPEAR FULL
SCREEN WIDTH1. ASPECT RATIO IS SET
INCORRECTLY.1. USING MODE BUTTON, ADJUST UNTIL
VIDEO APPEARS CORRECTLY.
2. SOME DVD'S ARE TWO
SIDED. ONE SIDE IS WIDE
SCREEN FORMAT AND THE
OTHER IS FULL SCREEN OR
THERE MAY BE A WIDE
SCREEN OR STANDARD
SCREEN FORMAT ON THE
DISC.2. ENSURE THAT DVD IS INSERTED
CORRECTLY.
8A - 6 AUDIO/VIDEORS
AUDIO/VIDEO (Continued)
CONDITION POSSIBLE CAUSES CORRECTION
BUTTONS ON VIDEO
SCREEN INOPERATIVE1. VIDEO SCREEN DAMAGED. 1. PLACE KNOWN GOOD DVD INTO DVD
PLAYER. ONCE IMAGE APPEARS ON
VIDEO SCREEN, PRESS TOP BUTTON ON
SIDE OF VIDEO SCREEN TO ADJUST
WIDTH OF DISPLAY. PRESS BOTTOM
BUTTONS TO ADJUST BRIGHTNESS.
ONCE DVD MENU APPEARS ON VIDEO
SCREEN, PRESS MIDDLE BUTTON ON
VIDEO SCREEN. HIGHLIGHTED
SELECTION WILL BEGIN TO PLAY. IF ANY
OF THE BUTTONS DO NOT FUNCTION,
REPLACE OR EXCHANGE VIDEO
SCREEN.
AMPLIFIER
REMOVAL
(1) Disconnect and isolate the battery negative
cable.
(2) Remove the right quarter trim panel (Refer to
23 - BODY/INTERIOR/QUARTER TRIM PANEL -
REMOVAL).
(3) Remove the right rear speaker.
(4) Disconnect the two electrical harness retainers
near the amplifier.
(5) Remove the mounting fasteners (Fig. 1).
(6) Disconnect the electrical harness connectors
and remove the amplifier through the right rear
speaker opening.
(7) Remove the bracket from the amplifier.
INSTALLATION
(1) Install bracket to amplifier
(2) Connect the electrical harness connectors, and
position amplifier.
(3) Install and tighten mounting fasteners.
(4) Install the two electrical harness retainers.
(5) Install the right rear speaker.
(6) Install right quarter trim panel (Refer to 23 -
BODY/INTERIOR/QUARTER TRIM PANEL -
INSTALLATION).
(7) Connect the battery negative cable.
ANTENNA BODY AND CABLE
DESCRIPTION
Domestic vehicles use a fixed-length stainless steel
rod-type antenna mast, installed at the right front
fender of the vehicle. The antenna mast is connected
to the center wire of the coaxial antenna cable, and is
not grounded to any part of the vehicle.
OPERATION
To minimize static, the antenna base must have a
good ground. The coaxial antenna cable shield (the
outer wire mesh of the cable) is grounded to the
antenna base and the radio chassis.
The antenna coaxial cable has an additional dis-
connect, located near the right end of the instrument
panel. This additional disconnect allows the instru-
ment panel assembly to be removed and installed
without removing the radio.
Fig. 1 AMPLIFIER
RSAUDIO/VIDEO8A-7
AUDIO/VIDEO (Continued)