
CONDITION POSSIBLE CAUSES CORRECTION
WIPER KNOCK AT
REVERSAL1. LINKAGE BUSHINGS WORN. 1. REPLACE WORN LINK. REFER TO
WIPER LINKAGE REMOVAL AND
INSTALLATION.
2. ARMATURE ENDPLAY IN
MOTOR.2. REPLACE WIPER MOTOR. REFER TO
WIPER MOTOR REMOVAL AND
INSTALLATION.
WIPER MOTOR WILL NOT
RUN1. BLOWN FUSE. 1. REPLACE FUSE, AND RUN SYSTEM.
2. NEW FUSE BLOWS. 2. CHECK FOR SHORT IN WIRING OR
SWITCH.
3. NEW FUSE BLOWS. 3. REPLACE FUSE, REMOVE MOTOR
CONNECTOR, TURN SWITCH ON, FUSE
DOES NOT BLOW, REPLACE MOTOR.
4. NO VOLTAGE AT MOTOR. 4. CHECK SWITCH AND WIRING
HARNESS. REFER TO WIRING
DIAGRAMS.
5. POOR GROUND. 5. REPAIR GROUND WIRE CONNECTION
AS NECESSARY.
DIAGNOSIS AND TESTING - REAR WIPER
SYSTEM
The rear window wiper system operates in several
modes:
²Continuous wipe (Export and ATC equipped
vehicles only)
²Intermittent wipe
²Wash²Wipe after wash
The windshield wiper circuits are continuously
monitored and controlled by the Body Control Mod-
ule (BCM). If a problem occurs in the electronic com-
ponents, wiring, switch (except integral motor park
switch) and wiper motor a Diagnostic Trouble Code
(DTC) will be stored in the BCM memory. The
DTC(s) can be retrieved using a DRB IIItscan tool.
8R - 4 WIPERS/WASHERSRS
WIPERS/WASHERS (Continued)

DIAGNOSIS AND TESTING - WASHER SYSTEM
WASHER SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSES CORRECTION
WASHER MOTOR 1. IPM FUSE #33 BLOWN OR
DEFECTIVE.1. CHECK FUSE #33 IN THE IPM.
REPLACE IF NOT OK.
2. IPM FUSE #33 LOOSE. 2. PROPERLY INSTALL IPM FUSE #33 IN
SOCKET.
BLOWN FUSE WHEN
IGNITION SWITCH IS IN
THE RUN OR ACCESSORY
POSITION.1. SHORT IN IPM BETWEEN
FUSE #33 AND PIN 11 OR PIN
1.1. REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
2. SHORT IN MOTOR POWER
CIRCUIT.2. SHORT OR DEFECTIVE CIRCUIT
BETWEEN IPM PIN 11 AND WASHER
MOTOR CONNECTOR POSITIVE
TERMINAL 2. IF NOT OK, REPAIR CIRCUIT.
3. SHORT IN WASHER PUMP
MOTOR.3. REPLACE WASHER PUMP MOTOR.
WASHER MOTOR RUNS
WHEN IGNITION SWITCH
IN RUN OR ACCESSORY
POSITION.1. SHORT IN IPM BETWEEN
WASHER PUMP MOTOR LSD
AND PIN 20.1. REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
2. DEFECTIVE FRONT
WASHER LSD IN IPM.2. REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
3. SHORT IN MOTOR GROUND
CIRCUIT.3. SHORT OR DEFECTIVE CIRCUIT
BETWEEN IPM PIN 20 AND MOTOR
CONNECTOR NEGATIVE TERMINAL 1. IF
NOT OK, REPAIR CIRCUIT.
RSWIPERS/WASHERS8R-5
WIPERS/WASHERS (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
WASHER SYSTEM WILL
NOT FLOW WASHER
FLUID.1. NO WASHER FLUID IN
RESERVOIR.1. FILL WASHER RESERVOIR.
2. IPM FUSE #33 BLOWN. 2. SHORT OR DEFECTIVE CIRCUIT
BETWEEN IPM PIN 11 AND WASHER
PUMP MOTOR CONNECTOR POSITIVE
TERMINAL 2. INTERNAL SHORT IN IPM. IF
NOT OK, REPAIR CIRCUIT OR REFER TO
IPM DIAGNOSTIC PROCEDURES IN
WIRING DIAGRAMS.
3. WASHER HOSE NOT
FLOWING WASHER FLUID.3. ASSURE WASHER HOSE IS NOT
PINCHED, LOOSE, BROKEN OR
DISCONNECTED. IF NOT OK, PROPERLY
ROUTE OR REPAIR WASHER HOSE.
4. MOTOR CONNECTOR
LOOSE.4. PROPERLY SEAT AND LOCK
CONNECTOR TO MOTOR.
5. MOTOR CONNECTOR
TERMINALS BENT.5. REPAIR TERMINALS AND PROPERLY
SEAT CONNECTOR TO MOTOR.
6. OPEN CIRCUIT TO OR
FROM WASHER SELECT
SWITCH (EXPORT AND ATC
EQUIPPED VEHICLES ONLY).6. OPEN OR DEFECTIVE CIRCUIT
BETWEEN IPM BODY CONTROLLER PIN
27 AND WASHER SELECT SWITCH PIN 4,
OR OPEN OR DEFECTIVE CIRCUIT
BETWEEN IPM BODY CONTROLLER PIN
22 AND WASHER SELECT SWITCH PIN 2.
IF NOT OK, REPAIR CIRCUIT.
7. OPEN OR DEFECTIVE
WASHER SELECT SWITCH.7. REFERO TO THE PROPER BODY
DIAGNOSTIC PROCEDURES
INFORMATION ON MANUAL
TEMPERATURE CONTROLS.
8. OPEN POWER CIRCUIT TO
MOTOR.8. OPEN OR DEFECTIVE CIRCUIT
BETWEEN IPM CONNECTOR TERMINAL 11
AND WASHER MOTOR CONNECTOR
POSITIVE TERMINAL 2. INTERNAL OPEN
IN IPM. IF NOT OK, REPAIR CIRCUIT OR
REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
9. OPEN OR DEFECTIVE
MOTOR GROUND CIRCUIT.9. OPEN OR DEFECTIVE CIRCUIT
BETWEEN IPM CONNECTOR TERMINAL
20 AND WASHER MOTOR CONNECTOR
NEGATIVE TERMINAL 1. INTERNAL OPEN
IN IPM. IF NOT OK, REPAIR CIRCUIT OR
REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
10. OPEN CIRCUIT IN MOTOR. 10. CHECK FOR OPEN CIRCUIT IN MOTOR
BETWEEN POSITIVE TERMINAL 2 AND
NEGATIVE TERMINAL 1. IF NOT OK,
REPLACE WASHER MOTOR.
11. SEIZED MOTOR BEARINGS. 11. APPLY DIRECT BATTERY VOLTAGE TO
MOTOR TERMINALS. IF MOTOR DOES
NOT RUN, REPLACE MOTOR.
8R - 6 WIPERS/WASHERSRS
WIPERS/WASHERS (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
12. NO BUS MESSAGE FROM
MTC CONTROL (MANUAL
TEMP. CONTROL ONLY).12. CHECK FOR CORRECT PCI BUS
MESSAGE WITH DRBIIIT.
COWL GRILLE NOZZLE
WILL NOT FLOW.1. FROZEN NOZZLE. 1. MOVE VEHICLE INTO HEATED AREA TO
ALLOW TIME TO THAW NOZZLE. ASSURE
WASHER FLUID IS PROPERLY BLENDED
FOR AMBIENT OUTSIDE TEMPERATURES.
2. NOZZLE HOSE NOT
FLOWING.2. ASSURE NOZZLE HOSE IS NOT
PINCHED, LOOSE, BROKEN, OR
DISCONNECTED. IF NOT OK, PROPERLY
ROUTE OR REPAIR NOZZLE HOSE.
3. NOZZLE HOSE PLUGGED
BY CONTAMINATION.3. CLEAN NOZZLE HOSE OF
CONTAMINATION. DETERMINE SOURCE
OF CONTAMINATION. INSPECT
RESERVOIR FOR EXCESSIVE
CONTAMINATION. CLEAN SYSTEM AS
REQUIRED.
4. NOZZLE PLUGGED BY
CONTAMINATION.4. CLEAN NOZZLE OF CONTAMINATION
OR REPLACE NOZZLE. DETERMINE
SOURCE OF CONTAMINATION. INSPECT
RESERVOIR FOR EXCESSIVE
CONTAMINATION. CLEAN SYSTEM AS
REQUIRED.
5. DEFECTIVE WASHER HOSE
CHECK VALVE.5. REPLACE COWL GRILLE PANEL
WASHER HOSE/CHECK VALVE ASSEMBLY.
WASHER FLUID OUTPUT IS
LOW.1. PARTIALLY PINCHED HOSE. 1. ASSURE WASHER HOSE IS NOT
PARTIALLY PINCHED. IF NOT OK,
PROPERLY ROUTE HOSE.
2. FRONT REAR VALVE
DEFECTIVE.2. REPLACE WASHER PUMP.
3. WORN OUT WASHER PUMP. 3. REPLACE WASHER PUMP.
COWL GRILLE NOZZLE
STREAM OVERSHOOTS
WINDSHIELD.1. NOZZLE NOT SEATED IN
COWL GRILLE.1. ASSURE NOZZLE IS SNAPPED IN
PLACE.
WIPER WILL NOT CYCLE
WHEN WASHER SELECT
SWITCH IS DEPRESSED.1. DEFECTIVE IPM. 1. REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
2. DEFECTIVE IPM/BODY
CONTROLLER.2. REFER TO IPM/BODY CONTROLLER
DIAGNOSTIC PROCEDURES IN WIRING
DIAGRAMS.
3. REAR WIPER OUTPUT
SHORT FAULT.3. A GROUND SHORT DETECTED
BETWEEN BCM AND REAR WIPER
MOTOR. CLEAR FAULT. IF IT WON'T
CLEAR, REPAIR SHORT
4. REAR WIPER OUTPUT
OPEN FAULT.4. AN OPEN CIRCUIT DETECTED
BETWEEN BCM AND REAR WIPER
MOTOR. CLEAR FAULT. IF IT WON'T
CLEAR, REPAIR OPEN CIRCUIT.
RSWIPERS/WASHERS8R-7
WIPERS/WASHERS (Continued)

CONDITION POSSIBLE CAUSES CORRECTION
5. NO BUS MESSAGE FROM
MTC CONTROL (MANUAL
TEMP. CONTROL ONLY).5. REFER TO PROPER BODY DIAGNOSTIC
INFORMATION OR USE DRBIIITTO CHECK
PROPER MESSAGE STATUS.
WASHER OPERATES
INTERMITTENTLY.1. INTERMITTENT MOTOR
GROUND.INTERMITTENT GROUND BETWEEN
MOTOR CONNECTOR TERMINAL 1 AND
IPM PIN 20.
2. INTERMITTENT OPEN IN
WASHER SELECT SWITCH.2. (Refer to 8 - ELECTRICAL/LAMPS/
LIGHTING - EXTERIOR/MULTI-FUNCTION
SWITCH - DIAGNOSIS AND TESTING).
3. DEFECTIVE WASHER
MOTOR.3. REPLACE WASHER PUMP.
LOW WASHER FLUID
LEVEL INDICATOR
INOPERATIVE.1. LOOSE FLUID LEVEL
SENSOR CONNECTOR.1. PROPERLY SEAT CONNECTOR TO LOW
FLUID LEVEL SENSOR AND LOCK.
2. OPEN POWER CIRCUIT TO
FLUID LEVEL SENSOR.2. OPEN OR DEFECTIVE CIRCUIT
BETWEEN IPM CONNECTOR TERMINAL 7
AND THE LOW FLUID LEVEL SENSOR
CONNECTOR TERMINAL 2. IF NOT OK,
REPAIR CIRCUIT.
3. OPEN GROUND CIRCUIT. 3. OPEN OR DEFECTIVE CIRCUIT
BETWEEN FLUID LEVEL SENSOR
CONNECTOR TERMINAL 1 AND FLOOR
GROUND 1.
4. DEFECTIVE IPM. 4. REFER TO IPM DIAGNOSTIC
PROCEDURES IN WIRING DIAGRAMS.
5. FLUID LEVEL SENSOR
SWITCH OPEN OR
DEFECTIVE.5. APPLY OHMMETER TO THE SWITCH
TERMINALS TO CHECK FOR COMPLETE
CIRCUIT. CYCLE SWITCH FLOAT BACK
AND FORTH BY FILLING AND DEPLETING
RESERVOIR OF WASHER FLUID TO
CHECK FOR PROPER SWITCH FUNCTION.
IF NOT OK, REPLACE LOW FLUID LEVEL
SENSOR SWITCH.
LEAKING WASHER FLUID. 1. PUMP OR SENSOR
GROMMET DEFECTIVE.1. PROPERLY SEAT PUMP OR SENSOR IN
GROMMET. IF NOT OK, REPLACE PUMP
OR SENSOR GROMMET.
2. LEAKING WASHER PUMP. 2. REPLACE WASHER PUMP.
3. LEAKING FLUID LEVEL
SENSOR.3. REPLACE FLUID LEVEL SENSOR.
4. LEAKING OR DEFECTIVE
RESERVOIR BODY.4. REPLACE RESERVOIR BODY.
8R - 8 WIPERS/WASHERSRS
WIPERS/WASHERS (Continued)

INSTALLATION
(1) Push filler neck and front washer hose through
the opening in the front fender side shield. Connect
the reservoir to the body mount by lowering the res-
ervoir down.
(2) Install the two reservoir mounting screws.
Torque screws to 8.5 - 11.3 N´m (75 - 100 in. lbs.).
(3) Connect the electrical body harness connectors
to the washer pump motor and the fluid level sensor.
Slide the red lock on the connector to the closed or
locked position.
(4) Assure that washer is properly routed to pre-
vent pinching and possible inoperative washers.
(5) Install the left right front wheelhouse splash
shield (Refer to 23 - BODY/EXTERIOR/WHEEL-
HOUSE SPLASH SHIELD - INSTALLATION).
(6) Install the right front wheel and tire assembly
(Refer to 22 - TIRES/WHEELS - INSTALLATION).
(7) lower vehicle from hoist or jack stands.
(8) Install the filler tube screw. Torque screw to 8.5
- 11.3 N´m (75 - 100 in. lbs.).
(9) Connect the washer hose to the hose clip
located on the front fender side shield.
(10) Connect the washer hose at the in-line con-
nector forward of the cowl grille.
(11) Install the engine fresh air housing inside the
engine compartment (Refer to 9 - ENGINE/AIR
INTAKE SYSTEM/AIR CLEANER HOUSING -
INSTALLATION).
(12) Connect the battery negative cable.
(13) Verify system operation.
WIPER BLADES
REMOVAL
(1) Lift the wiper arm away from the glass.
(2) Disengage the release tab holding the wiper
blade to the wiper arm and remove the wiper blade
from the wiper arm (Fig. 5) and (Fig. 6).
CLEANING
Wiper blades exposed to the weather for a long
period of time tend to lose their wiping effectiveness.
Periodic cleaning of the wiper blade is recommended
to remove the accumulation of salt and road grime.
The wiper blades, arms and windshield should be
cleaned with a sponge or cloth and a mild detergent
or nonabrasive cleaner. If the wiper blades continue
to streak or smear, they should be replaced. The
wiper blade should run smoothly across the wind-
shield in both directions. The wiper blade should
slightly roll over center when the blade reverses
direction. A wiper blade insert that has lost flexibility
or a wiper arm that has lost spring tension, will
cause the blade to skip or chatter across the wind-
shield. If the wiper blades are new and the wiper
arm spring tension is OK and a chattering sound is
emitted from the wiper(s), the wiper blade is not roll-
ing over center. If this condition exists, (refer to 8 -
ELECTRICAL/WIPERS/WASHERS/WIPER ARMS -
ADJUSTMENTS).
INSTALLATION
(1) Position the blade onto the arm.
(2) Engage the blade to the retainer by pulling up
on the blade until the tabs snap into position (Fig. 5).
WIPER LINKAGE
REMOVAL
(1) Remove the front windshield wiper unit from
vehicle (Refer to 8 - ELECTRICAL/WIPERS/WASH-
ERS/WIPER MODULE - REMOVAL).
(2) Place the wiper unit on a suitable work sur-
face.
(3) Remove nuts holding the cowl cover brackets to
the wiper unit.
(4) Remove cowl cover brackets from the wiper
unit.
(5) Remove nuts holding linkage to the wiper unit.
(6) Remove the wiper linkage from the wiper unit.
Fig. 5 WINDSHIELD WIPER BLADE
1 - RELEASE TAB
Fig. 6 REAR WIPER
1 - WIPER ARM
2 - BLADE LATCH
RSWIPERS/WASHERS8R-13
WASHER RESERVOIR (Continued)

WARNING: ON VEHICLES EQUIPPED WITH AIR-
BAGS, REFER TO ELECTRICAL, RESTRAINTS
BEFORE ATTEMPTING ANY STEERING WHEEL,
STEERING COLUMN, OR INSTRUMENT PANELCOMPONENT DIAGNOSIS OR SERVICE. FAILURE
TO TAKE THE PROPER PRECAUTIONS COULD
RESULT IN ACCIDENTAL AIRBAG DEPLOYMENT
AND POSSIBLE PERSONAL INJURY.
TELECOMMUNICATION SYSTEM DIAGNOSIS
CONDITION POSSIBLE CAUSE CORRECTION
Phone Not
Available1. Bluetooth phone not
paired to the system.1. Ensure that phone(s) are paired to the system.
2. Bluetooth phone not
present or turned OFF.2. Make sure paired phone is present, turned ON and that the
Bluetooth option is enabled on the phone.
3. Bluetooth phone has
low battery.3. At low battery levels, some phones will turn off Bluetooth
functionality. Ensure cellular phone is charged to an adequate
level.
Phone Pairing
Failed1. Phone does not
support Hands Free
Profile1. The Telecommunication system requires the cellular phone to
be BluetoothŸ enabled, as well as supporting the Hands Free
Profile. The customer will have to upgrade their phone to one
supporting Hands Free Profile. A list of suggested phones is
available at: http://www.chrysler.com/uconnect.
2. Phone not Bluetooth
enabled.2. The Telecommunication system requires the cellular phone to
be BluetoothŸ enabled. A list of suggested phones is available
at: http://www.chrysler.com/uconnect.
3. PIN entered on the
phone is not the same
as PIN spoken to the
system.3. The PIN spoken to the system must be the same PIN entered
into the phone.
4. Phone has reached
maximum number of
allowed devices paired.4. Remove one of the previously paired devices from it's list.
Poor Voice
Recognition1. Microphone failure 1. Using a scan tool, check for microphone fault codes.
2. Customer not waiting
for the beep before
speaking.2. Ensure customer is waiting for the system9beep9prior to
beginning the speech to be recognized.
3. Customer not
speaking in a smooth
normal manner.3. Verify that the customer is attempting to use the system with a
smooth consistent voice. The system is designed to accept
normal speech spoken at a normal tone, some people tend to
speak to a computer loud and slow, which results in reduced
performance.
4. Rear view mirror not
properly attached to
mounting.4. Mirror must be firmly mounted to the mounting location. Ensure
that mirror is tightened to the specified torque.
5. High levels of noise in
vehicle compartment5. System performance is increased when noise conditions in the
vehicle are lowered. Ideal conditions include windows closed.
6. Object interfering with
microphone input6. Verify that there is no object, hanging from the mirror, that
could be obstructing the microphone.
7. User not saying9send9
after a pager dialing
request7. User must say9send9at the end of a Pager Dialing request.
8T - 2 NAVIGATION/TELECOMMUNICATIONRS
NAVIGATION/TELECOMMUNICATION (Continued)

WIRING
TABLE OF CONTENTS
page page
WIRING DIAGRAM INFORMATION....... 8W-01-1
COMPONENT INDEX.................. 8W-02-1
POWER DISTRIBUTION............... 8W-10-1
GROUND DISTRIBUTION.............. 8W-15-1
BUS COMMUNICATIONS.............. 8W-18-1
CHARGING SYSTEM.................. 8W-20-1
STARTING SYSTEM.................. 8W-21-1
FUEL/IGNITION SYSTEM.............. 8W-30-1
TRANSMISSION CONTROL SYSTEM..... 8W-31-1
VEHICLE SPEED CONTROL............ 8W-33-1
ANTILOCK BRAKES................... 8W-35-1
VEHICLE THEFT SECURITY SYSTEM..... 8W-39-1
INSTRUMENT CLUSTER............... 8W-40-1
HORN/CIGAR LIGHTER/POWER OUTLET . . 8W-41-1
AIR CONDITIONING-HEATER........... 8W-42-1
OCCUPANT RESTRAINT SYSTEM........ 8W-43-1
INTERIOR LIGHTING.................. 8W-44-1
BODY CONTROL MODULE............. 8W-45-1
MESSAGE CENTER................... 8W-46-1
AUDIO SYSTEM..................... 8W-47-1REAR WINDOW DEFOGGER............ 8W-48-1
OVERHEAD CONSOLE................. 8W-49-1
FRONT LIGHTING.................... 8W-50-1
REAR LIGHTING..................... 8W-51-1
TURN SIGNALS...................... 8W-52-1
WIPERS............................ 8W-53-1
TRAILER TOW....................... 8W-54-1
NAVIGATION/TELECOMMUNICATIONS.... 8W-55-1
CONVENIENCE SYSTEMS.............. 8W-56-1
POWER WINDOWS................... 8W-60-1
POWER DOOR LOCKS................ 8W-61-1
POWER MIRRORS................... 8W-62-1
POWER SEATS...................... 8W-63-1
POWER SUNROOF................... 8W-64-1
SPLICE INFORMATION................ 8W-70-1
CONNECTOR PIN-OUTS............... 8W-80-1
CONNECTOR/GROUND/SPLICE
LOCATION........................ 8W-91-1
POWER DISTRIBUTION SYSTEM........ 8W-97-1 RSWIRING
8W-1