2005 CHEVROLET KODIAK ESP

Jump Starting
If your battery (or batteries) has run down, you may
want to use another vehicle and some jumper cables to
start your vehicle. Be sure to use the following steps
to do it safely.
{CAUTION:
Batteries can hurt you. They can be dangerous
because:
They contain acid that can burn you.
They contain gas that can explode
or ignite.
They contain enough electricity to
burn you.
If you do not follow these steps exactly, some
or all of these things can hurt you.Notice:Ignoring these steps could result in costly
damage to your vehicle that would not be covered
by your warranty.
Trying to start your vehicle by pushing or pulling it
will not work, and it could damage your vehicle.
1. Check the other vehicle. It must have a
12-volt battery (or batteries) with a negative
ground system.
Notice:If the other vehicle’s system is not a 12-volt
system with a negative ground, both vehicles can
be damaged. Only use vehicles with 12-volt systems
with negative grounds to jump start your vehicle.
If you have a diesel engine vehicle with
two batteries (or more), you should know before
you begin that, especially in cold weather, you may
not be able to get enough power from a single
battery in another vehicle to start your diesel engine.
If your vehicle has more than one battery, use the
one closest to the starter — this will reduce electrical
resistance.
5-56

Used Replacement Wheels
{CAUTION:
Putting a used wheel on your vehicle is
dangerous. You cannot know how it has been
used or how far it has been driven. It could fail
suddenly and cause a crash. If you have to
replace a wheel, use a new GM original
equipment wheel.
If a Tire Goes Flat
It’s unusual for a tire to “blow out” while you’re driving,
especially if you maintain your tires properly. If air
goes out of a tire, it’s much more likely to leak out
slowly. But if you should ever have a “blow out,” here
are a few tips about what to expect and what to do:
If a front tire fails, the flat tire will create a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane.A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you’d use
in a skid. In any rear blowout, remove your foot from the
accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop –– well off the road if possible.
If a tire goes flat, avoid further tire and wheel damage
by driving slowly to a level place and turn on your
hazard warning flashers.
{CAUTION:
Your vehicle, when new, did not include tire
changing equipment or a place to store a tire
in the vehicle. Special tools and procedures
are required if a tire needs to be serviced. If
these tools and procedures are not used, you
or others could be injured or killed while trying
to change or service a truck tire.
Your truck, when new, did not include tire changing
equipment or a place to store a tire in the vehicle. Few
drivers of these vehicles have the necessary equipment
aboard to be able to change a flat tire safely.
5-78

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Chevrolet. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the GM Medium Duty Truck Customer Assistance Center
at 1-800-862-4389. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
•Vehicle Identification Number (VIN). This is available
from the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.
•Dealership name and location.
•Vehicle delivery date and present
mileage (kilometers).
When contacting Chevrolet, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you continue
to remain unsatisfied after following the procedure
outlined in Steps One and Two, you should file with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2

Canadian Roadside Assistance
In Canada, Medium Duty trucks are not eligible for
Roadside Assistance services. However,
owners/operators who contact Roadside Assistance by
calling 1-800-268-6800 may have a tow arranged
for them at the owner/operator expense.
If a Medium Duty truck is towed to a General Motors
dealership and the towing was necessary due to failure
of a warranted part, the dealer will accept the towing
charges and submit them as part of the warranty claim.
Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s performance.
Your vehicle uses on-board vehicle computers to monitor
emission control components to optimize fuel economy,
to monitor conditions for airbag deployment and, if so
equipped, to provide anti-lock braking and to help the
driver control the vehicle in difficult driving situations.
Some information may be stored during regular
operations to facilitate repair of detected malfunctions;
other information is stored only in a crash event by
computer systems, such as those commonly called event
data recorders (EDR).In a crash event, computer systems, such as the Airbag
Sensing and Diagnostic Module (SDM) in your vehicle
may record information about the condition of the vehicle
and how it was operated, such as data related to
engine speed, brake application, throttle position, vehicle
speed, safety belt usage, airbag readiness, airbag
performance, and the severity of a collision. If your
vehicle is equipped with Quadrasteer, steering
performance, including yaw rate, steering wheel angle,
and lateral acceleration, is also recorded. This
information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.
To read this information, special equipment is needed
and access to the vehicle or the device that stores
the data is required. GM will not access information
about a crash event or share it with others other than:
•with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
•in response to an official request of police or similar
government office,
•as part of GM’s defense of litigation through the
discovery process, or
•as required by law.
7-6