2005 CHEVROLET KODIAK phone

Servicing Your Airbag-Equipped
Vehicle
Airbags affect how your vehicle should be serviced.
There are parts of the airbag system in several places
around your vehicle. You do not want the system to
inflate while someone is working on your vehicle.
Your dealer and the service manual have information
about servicing your vehicle and the airbag system.
To purchase a service manual, seeService Publications
Ordering Information on page 7-8.
{CAUTION:
For up to 10 seconds after the ignition key is
turned off and the battery is disconnected, an
airbag can still inate during improper service.
You can be injured if you are close to an
airbag when it inates. Avoid yellow wires,
wires wrapped with yellow tape or yellow
connectors. They are probably part of the
airbag system. Be sure to follow proper
service procedures, and make sure the person
performing work for you is qualied to do so.
The airbag system does not need regular maintenance.
Adding Equipment to Your
Airbag-Equipped Vehicle
Q:Is there anything I might add to the front of
the vehicle that could keep the airbags from
working properly?
A:Yes. If you add things that change your vehicle’s
frame, bumper system, front end sheet metal or
height, they may keep the airbag system from
working properly. Also, the airbag system may not
work properly if you relocate any of the airbag
sensors. If you have any questions about this,
you should contact Customer Assistance before
you modify your vehicle. The phone numbers
and addresses for Customer Assistance are in
Step Two of theCustomer Satisfaction Procedure
on page 7-2.
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q(Exhaust Brake Switch):SeeDiesel Engine
Exhaust Brake on page 2-25.
l(Differential Lock Control Switch):SeeRear
Axle Differential Lock Contol on page 4-9.
c(Airbag On/Off Switch):SeeAirbag Off Switch on
page 1-56.
If your vehicle does not have some of the features
controlled by these switches, there will be a blank switch
marker in its place.
Accessory Power Outlets
With accessory power outlets, you can plug in auxiliary
electrical equipment such as a cellular telephone or
CB radio.
The accessory power outlet is located on the
passenger’s side of the instrument panel.
To use an outlet, pull the cover down. When not using
it, always cover the outlet with the protective cap.
This circuit is protected by a fuse and has a maximum
current level.Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Certain electrical accessories may not be compatible
with the accessory power outlet and could result
in blown vehicle or adapter fuses. If you experience a
problem, see your dealer for additional information
on accessory power outlets.
Notice:Adding any electrical equipment to your
vehicle may damage it or keep other components
from working as they should. The repairs would not
be covered by your warranty. Do not use equipment
exceeding maximum amperage rating. Check
with your dealer before adding electrical equipment.
When adding electrical equipment, be sure to follow
the proper installation instructions included with
the equipment.
Notice:Improper use of the power outlet can cause
damage not covered by your warranty. Do not
hang any type of accessory or accessory bracket
from the plug because the power outlets are
designed for accessory power plugs only.
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Air Pressure Gage
If your vehicle has air
brakes, the air pressure
gage is located above the
switchbank in the center
of the instrument panel.
This gage shows the air pressure for both your front
and rear brake systems.
If the needle on the gage indicates that the air pressure
is below 60 to 75 psi (415 to 517 kPa), the low air
warning light will come on. An alarm will also sound if
this happens.
The top pointer shows the pressure available for the
front system, while the bottom pointer shows pressure
for the rear. There should be no more than 4 psi
(28 kPa) difference showing between the systems.
Don’t drive until both pointers are showing at least
120 psi (827 kPa), so you’ll have enough air if you need
to apply your brakes.
Hourmeter Gage
To access the engine hourmeter gage, press the trip
odometer button three times.
The instrument panel cluster displays the accumulated
engine run time hours using the reconfigurable
odometer display. The engine run time hours displays
only when the ignition is in the LOCK or ACCESSORY
position and the trip reset button is pressed for about
four seconds. The value of the accumulated hours does
not change when the battery is disconnected.
The hourmeter resets to 0.0 when 10,000 hours are
accumulated. The instrument panel cluster begins to
reaccumulate the engine run time hours from 0.0 hours.
Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
3-44

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-9.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the floor — makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
•Judgment
•Muscular Coordination
•Vision
•Attentiveness
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a vehicle wash, apply your brake pedal
lightly until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops dimple
the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
4-19

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Vehicle Data Collection and Event
Data Recorders..........................................7-6Reporting Safety Defects..................................7-7
Reporting Safety Defects to the United States
Government...............................................7-7
Reporting Safety Defects to the Canadian
Government...............................................7-7
Reporting Safety Defects to General Motors.......7-8
Service Publications Ordering Information...........7-8
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Chevrolet, the letter should be addressed to the GM
Medium Duty Truck Customer Assistance Center.
United States — Customer Assistance
GM Medium Duty Truck Customer Assistance
Center
P.O. Box 44947
Detroit, MI 48244
1-800-TO-CHEVY (862-4389)
1-800-833-2438 (For Text Telephone devices (TTYs))
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-4