Reporting Safety Defects to General
Motors
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, we certainly hope you’ll notify us.
Please call us at 1-800-862-4389, or write:
GM Medium Duty Truck
Customer Assistance Center
P.O. Box 44947
Detroit, MI 48244
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and specifications for
GM transmissions, transaxles, and transfer cases.
7-8
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-9
Climate Control System...................................3-20
Outlet Adjustment........................................3-23
Rear Heating System...................................3-24
Control of a Vehicle.......................................... 4-5
Coolant
Engine Temperature Gage............................3-35
Heater, Engine............................................2-24
Low Warning Light.......................................3-35
Surge Tank Pressure Cap.............................5-38
Cooling System..............................................5-40
Cruise Control................................................3-10
Customer Assistance Information
Customer Assistance for Text
Telephone (TTY) Users............................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors...... 7-8
Reporting Safety Defects to the
Canadian Government................................ 7-7
Reporting Safety Defects to the
United States Government.......................... 7-7
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information......... 7-8D
Daytime Running Lamps..................................3-15
Daytime Running Lamps Indicator Light.............3-41
Defensive Driving............................................. 4-2
Diesel Engine
Engine Alarm and Automatic Shutdown...........2-18
Exhaust Brake............................................2-25
Exhaust Restrictor.......................................2-21
Fuel............................................................ 5-7
High Idle System.........................................2-19
Starting......................................................2-14
Differential Lock Control, Rear Axle..................... 4-9
Differential Lock Indicator Light.........................3-40
Doing Your Own Service Work........................... 5-4
Dome Lamps.................................................3-16
Door
Locks.......................................................... 2-6
Power Door Locks......................................... 2-7
Driver
Position, Safety Belt.....................................1-14
Driving
At Night.....................................................4-16
City...........................................................4-21
Defensive..................................................... 4-2
4
Driving (cont.)
Drunken....................................................... 4-2
Freeway.....................................................4-22
Hill and Mountain Roads..............................4-24
In Rain and on Wet Roads...........................4-18
Rocking Your Vehicle to Get it Out.................4-30
Tow Hooks.................................................4-31
Winter........................................................4-26
Dual Tire Operation.........................................5-72
E
Electrical System
Add-On Equipment......................................5-88
Fuses and Circuit Breakers...........................5-89
Fusible Links..............................................5-89
Headlamp Wiring.........................................5-88
Instrument Panel Fuse Block.........................5-89
Power Windows and Other Power Options......5-89
Underhood Fuse Block.................................5-92
Windshield Wiper Fuses...............................5-88
Engine
Air Cleaner/Filter.........................................5-33
Alarm and Automatic Shutdown.....................2-18
Battery.......................................................5-55
Change Engine Oil Light...............................3-38
Check and Service Engine Soon Light............3-36Engine (cont.)
Checks Before Operating..............................2-22
Coolant..............................................5-36, 5-38
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-35
Diesel Engine Exhaust Brake........................2-25
Exhaust.....................................................2-43
Exhaust Restrictor.......................................2-21
Fan Noise..................................................5-45
High Idle System.........................................2-19
Oil .....................................................5-22, 5-26
Oil Life System...........................5-29, 5-31, 5-32
Overheating................................................5-38
Overspeed Warning Light..............................3-39
Reduced Power Light...................................3-41
Shutdown Warning Light...............................3-39
Speed Limiter.............................................3-26
Starter Over-Crank Protection........................2-12
Starting Your Diesel.....................................2-14
Starting Your Gasoline..................................2-12
Entry Lighting.................................................3-17
Event Data Recorders (EDR)............................. 7-6
Exhaust Brake Indicator Light...........................3-40
Exhaust Restrictor...........................................2-21
Extender, Safety Belt.......................................1-26
Exterior Lamps...............................................3-14
5
J
Jump Starting.................................................5-56
K
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Dome........................................................3-16
Exterior......................................................3-14
Marker.......................................................3-16
Reading.....................................................3-17
Light
Airbag Off..................................................3-28
Airbag Readiness........................................3-27
Anti-Lock Brake System Warning...................3-34
Brake System Warning.................................3-31
Change Engine Oil......................................3-38
Charging System.........................................3-30
Check Gages Warning.................................3-42
Daytime Running Lamps Indicator..................3-41
Differential Lock Indicator..............................3-40Light (cont.)
Engine Overspeed Warning...........................3-39
Engine Shutdown Warning............................3-39
Exhaust Brake Indicator................................3-40
Highbeam On.............................................3-41
Low Coolant Warning...................................3-35
Low Oil Level.............................................3-38
Low Washer Fluid Warning...........................3-42
Malfunction Indicator....................................3-36
Range Inhibit Warning Indicator.....................3-31
Reduced Engine Power................................3-41
Safety Belt Reminder...................................3-27
Safety Belt Reminder Tone...........................3-27
Service Transmission Warning.......................3-31
Trailer Anti-Lock Brake System Warning..........3-34
Wait to Start Indicator..................................3-36
Water in Fuel Warning.................................3-43
Lighting
Entry.........................................................3-17
Loading Your Vehicle.......................................4-32
Locks
Door........................................................... 2-6
Power Door.................................................. 2-7
Loss of Control...............................................4-15
Low Coolant Warning Light..............................3-35
Low Washer Fluid Warning Light.......................3-42
8
M
Maintenance, Normal Replacement Parts..........5-100
Maintenance Schedule
At Each Fuel Fill.........................................6-27
At Least Once a Year..................................6-31
At Least Twice a Year..................................6-28
How This Section is Organized....................... 6-3
Introduction.................................................. 6-2
Maintenance Requirements............................. 6-2
Part A - Scheduled Maintenance Services......... 6-4
Part B - Owner Checks and Services.............6-27
Part C - Recommended Fluids and
Lubricants...............................................6-32
Part D - Maintenance Record........................6-34
Scheduled Maintenance................................. 6-5
Scheduled Maintenance Supplements............... 6-5
Using.......................................................... 6-4
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-36
Manual Seats................................................... 1-2
Manual Transmission
Fluid..........................................................5-35
Operation...................................................2-29
Manual Windows.............................................. 2-8
Marker Lamps................................................3-16
Mirrors
Manual Rearview Mirror................................2-45
Outside Convex Mirrors................................2-46
Outside Heated Mirrors................................2-46Mirrors (cont.)
Outside Manual Mirrors................................2-45
Outside Power Mirrors..................................2-45
MyGMLink.com................................................ 7-3
N
New Vehicle Break-In......................................2-11
Noise Control System, Tampering......................5-64
Normal Maintenance Replacement Parts...........5-100
O
Odometer......................................................3-26
Odometer, Trip...............................................3-26
Off-Road Recovery..........................................4-13
Oil
Change Engine Oil Light...............................3-38
Engine...............................................5-22, 5-26
Low Oil Level Light......................................3-38
Pressure Gage............................................3-37
Oil, Engine Oil Life System..............5-29, 5-31, 5-32
Older Children, Restraints................................1-27
Online Owner Center........................................ 7-3
Other Service Items
Air Conditioning System...............................5-70
Automatic Ether Injection System...................5-68
Front Wheel Bearings with Oil-Filled Hubs.......5-69
Fuel Filter...................................................5-66
9
Other Service Items (cont.)
Primary Fuel Filter and Water Separator.........5-67
Secondary Fuel Filter and Water Separator/
Heater....................................................5-68
Other Warning Devices...................................... 3-6
Outlet Adjustment............................................3-23
Outside
Convex Mirrors............................................2-46
Heated Mirrors............................................2-46
Manual Mirrors............................................2-45
Power Mirrors.............................................2-45
Overspeed Warning Light.................................3-39
Owners, Canadian............................................... ii
P
Parking.........................................................2-38
Air Brake....................................................2-40
Hydraulic Brakes.........................................2-38
Over Things That Burn.................................2-43
Propshaft Brake Burnish Procedure................2-39
Part A - Scheduled Maintenance Services............ 6-4
Part B - Owner Checks and Services................6-27
Part C - Recommended Fluids and Lubricants....6-32
Part D - Maintenance Record...........................6-34
Passing.........................................................4-13Power
Accessory Outlets........................................3-19
Door Locks.................................................. 2-7
Electrical System.........................................5-89
Reduced Engine Light..................................3-41
Steering Fluid.............................................5-45
Windows...................................................... 2-9
Propshaft Brake Burnish Procedure...................2-39
Q
Questions and Answers About Safety Belts.........1-13
R
Radios..........................................................3-44
AM-FM Radio.............................................3-45
Care of Your Cassette Tape Player................3-58
Care of Your CD Player...............................3-59
Care of Your CDs........................................3-59
Radio with Cassette.....................................3-48
Radio with CD............................................3-53
Setting the Time..........................................3-45
Theft-Deterrent............................................3-57
Understanding Reception..............................3-57
Range Inhibit Warning Indicator........................3-31
10
Securing a Child Restraint
Center Rear Seat Position (Crew Cab) or
Center Front Position................................1-42
Rear Outside Seat Position...........................1-40
Right Front Seat Position..............................1-44
Service........................................................... 5-3
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-36
Publications Ordering Information..................... 7-8
Transmission Warning Light..........................3-31
Two Safety Cautions about Engine Fan
Breakage.................................................. 5-5
Servicing Your Airbag-Equipped Vehicle..............1-59
Setting the Time.............................................3-45
Sheet Metal Damage.......................................5-85
Shoulder Belt Height Adjuster...........................1-21
Signals, Turn and Lane-Change.......................... 3-8
Sliding Rear Windows.....................................2-10
Snow Plow....................................................4-34
Specifications, Capacities.................................5-95
Speedometer..................................................3-26
Split Bench Seat.............................................. 1-6
Starting Your Diesel Engine..............................2-14
Starting Your Gasoline Engine..........................2-12
Steering........................................................4-11
Steering Wheel, Tilt Wheel................................. 3-7Storage Areas................................................2-47
Center Console Storage Area........................2-47
Stuck in Sand, Mud, Ice or Snow......................4-30
Sun Visors.....................................................2-10
Suspension, Air..............................................2-42
Switchbanks, Instrument Panel..........................3-18
T
Tachometer....................................................3-26
Theft-Deterrent, Radio.....................................3-57
Tilt Wheel........................................................ 3-7
Tires.............................................................5-70
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................5-84
Cleaning....................................................5-85
Dual Tire Operation.....................................5-72
If a Tire Goes Flat.......................................5-78
Inflation -- Tire Pressure...............................5-71
Tightening the Wheel Nuts............................5-73
Wheel Alignment and Tire Balance.................5-73
Wheel Loading............................................5-71
Wheel Replacement.....................................5-77
When It Is Time for New Tires......................5-72
Top Strap......................................................1-39
Tow Hooks.....................................................4-31
12