2005 CHEVROLET IMPALA service schedule

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service and the
type of services performed in the boxes provided. SeeMaintenance Requirements on page 6-2. Any additional
information fromOwner Checks and Services on page 6-9can be added on the following record pages. You should
retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
6-14

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Chevrolet Roadside Assistance:
1-800-CHEV-USA (1-800-243-8872), text telephone
(TTY) users, call 1-888-889-2438.
Chevrolet reserves the right to limit services or
reimbursement to an owner or driver when,
in Chevrolet’s judgement, the claims become
excessive in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Chevrolet reserves the right to make any changes or
discontinue the Roadside Assistance program at
any time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem
is safety-related. If it is, please call your dealership,
let them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
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Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, GM helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one-way or round trip shuttle service to a destination
up to 10 miles (16 km) from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement of public transportation expenses may
be available, for up to a maximum of ve days.
In addition, should you arrange transportation through a
friend or relative, reimbursement for reasonable fuel
expenses may be available, up to a ve-day maximum.
Claim amounts should reect actual costs and be
supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if your vehicle is kept for a warranty
repair. Reimbursement will be limited to a maximum
amount per day and must be supported by receipts.
This requires that you sign and complete a rental
agreement and meet state, local and rental vehicle
provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or rental
usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
7-8

Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Locks
Door........................................................... 2-8
Lockout Protection.......................................2-10
Power Door.................................................. 2-9
Programmable Automatic Door Locks............... 2-9
Loss of Control...............................................4-15
Low Brake Fluid Warning Message....................3-47
Low Engine Oil Level Message.........................3-43
Low Fuel Warning Message.............................3-47
Low Oil Pressure Message...............................3-42
Low Tire Message..........................................3-44
Low Washer Fluid Warning Message.................3-46
Lumbar
Manual Controls............................................ 1-3
M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-7
Maintenance Record....................................6-14
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-13Maintenance Schedule (cont.)
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-35
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Message
Battery Warning..........................................3-41
Center.......................................................3-40
Change Engine Oil......................................3-44
Door Ajar Warning.......................................3-45
Highbeam Out Warning................................3-48
Hot Coolant Temperature Warning..................3-42
Low Brake Fluid Warning..............................3-47
Low Engine Oil Level...................................3-43
Low Fuel Warning.......................................3-47
Low Oil Pressure.........................................3-42
Low Tire .....................................................3-44
Low Washer Fluid Warning...........................3-46
Security.....................................................3-46
Service Traction System Warning...................3-40
Service Vehicle Soon...................................3-48
Traction Active............................................3-41
Trunk Ajar Warning......................................3-45
8

Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-30
Running the Engine While Parked.....................2-27
S
Safety Belt
Reminder Light............................................3-30
Safety Belts
Care of......................................................5-93
Center Front Passenger Position....................1-22
Driver Position............................................1-13
How to Wear Safety Belts Properly................1-13
Questions and Answers About Safety Belts........1-12
Rear Safety Belt Comfort Guides for
Children and Small Adults.........................1-26
Rear Seat Passengers.................................1-23
Right Front Passenger Position......................1-21
Safety Belt Extender....................................1-28
Safety Belt Use During Pregnancy.................1-21
Safety Belts Are for Everyone......................... 1-8
Shoulder Belt Height Adjuster........................1-20
Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4Seats
Head Restraints............................................ 1-6
Heated Seats............................................... 1-4
Manual........................................................ 1-2
Manual Lumbar............................................. 1-3
Reclining Seatbacks...................................... 1-4
Six-Way Power Seats.................................... 1-3
Split Folding Rear Seat.................................. 1-6
Securing a Child Restraint
Designed for the LATCH System...................1-44
Rear Seat Position......................................1-44
Right Front Seat Position..............................1-47
Service........................................................... 5-3
Adding Equipment to the Outside of
Your Vehicle.............................................. 5-5
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-35
Message....................................................3-46
Publications Ordering Information...................7-11
Traction System Warning Message.................3-40
Vehicle Soon Message.................................3-48
Servicing Your Airbag-Equipped Vehicle..............1-58
Setting the Time.............................................3-52
Sheet Metal Damage.......................................5-96
Shifting Into Park (P).......................................2-23
Shifting Out of Park (P)...................................2-25
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