
Dome Lamp
Your vehicle will have one of the following dome lamp
switches.
The switches have three positions.
ON:The light comes on and stays on.
O(Door):The light comes on when a door is opened.
The light turns off when all the doors are closed.
OFF:The light remains off even when a door is opened.
Accessory Power Outlets
With the accessory power outlet, you can plug in
auxiliary electrical equipment such as a cellular
telephone or CB radio.
The accessory power outlet is located next to the
parking brake on the center console.
To use the outlet, remove the protective cap. When not
in use, always cover the outlet with the protective
cap. The accessory power outlet is operational when
the ignition is turned to ACC or ON.
Notice:Leaving electrical equipment on for
extended periods will drain the battery. Always turn
off electrical equipment when not in use and do
not plug in equipment that exceeds the maximum
amperage rating.
Without Sunroof
With Sunroof
3-12

Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, such as an audio system, CD player,
CB radio, mobile telephone, or two-way radio, make
sure that it can be added by checking with your
dealer. Also, check federal rules covering mobile
radio and telephone units. If sound equipment can
be added, it is very important to do it properly.
Added sound equipment may interfere with
the operation of your vehicle’s engine, radio, or
other systems, and even damage them. Your
vehicle’s systems may interfere with the operation
of sound equipment that has been added.
Figure out which audio system is in your vehicle, find
out what your audio system can do, and how to operate
all of its controls.
AM-FM Radio
Playing the Radio
O
(Power):Press this knob to turn the system on
and off.
u(Volume):Turn this knob to increase or to
decrease the volume. VOL will appear on the display.
3-33

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-10.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going
to be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the floor — makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
•Judgment
•Muscular Coordination
•Vision
•Attentiveness
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
4-2

Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing
on the road. If you can see reflections from trees,
telephone poles, or other vehicles, and raindrops dimple
the water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong
forces. If you try to drive through owing
water, as you might at a low water crossing,
your vehicle can be carried away. As little as
six inches of owing water can carry away a
smaller vehicle. If this happens, you and other
vehicle occupants could drown. Do not ignore
police warning signs, and otherwise be very
cautious about trying to drive through
owing water.
Some Other Rainy Weather Tips
•Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
•Have good tires with proper tread depth.
SeeTires on page 5-47.
4-17

Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-3
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Courtesy Transportation...................................7-7
Vehicle Data Collection and Event Data
Recorders..................................................7-9Reporting Safety Defects................................7-10
Reporting Safety Defects to the
United States Government..........................7-10
Reporting Safety Defects to the
Canadian Government................................7-11
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering
Information...............................................7-11
Section 7 Customer Assistance and Information
7-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
filing a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specific vehicle information can be found in
one place.
The Online Owner Center allows you to:
•Get e-mail service reminders.
•Access information about your specific vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
•Keep track of your vehicle’s service history and
maintenance schedule.
•Find GM dealers for service nationwide.
•Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Chevrolet has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Chevrolet, the letter should be addressed
to Chevrolet’s Customer Assistance Center.
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
1-800-222-1020
1-800-833-2438 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA (243-8872)
Fax Number: 313-381-0022From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
7-4

Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.The offer is available for a limited period of time
from the date of vehicle purchase/lease. For more
details, or to determine your vehicle’s eligibility, visit
gmmobility.com or call the GM Mobility Assistance
Center at 1-800-323-9935. Text telephone (TTY) users,
call 1-800-833-9935.
GM of Canada also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program. This value-added service is
intended to provide you with peace of mind as
you drive in the city or travel the open road. Call
Chevrolet’s Roadside Assistance at 1-800-CHEV-USA,
(1-800-243-8872) 24 hours a day, 365 days a year
to speak with a Chevrolet Roadside Assistance
representative.
7-5