2005 CADILLAC XLR phone

Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from the
date of vehicle purchase/lease. For more details, or to
determine your vehicle’s eligibility, visit gmmobility.com
or call the GM Mobility Assistance Center at
1-800-323-9935. Text telephone (TTY) users, call
1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
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Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage, and date of delivery
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Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
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Child Restraints (cont.)
Securing a Child Restraint in the Passenger
Seat Position...........................................1-32
Top Strap...................................................1-27
Cigarette Lighter.............................................3-39
Cleaning
Aluminum or Chrome-Plated Wheels..............6-76
Exterior Lamps/Lenses.................................6-74
Fabric/Carpet..............................................6-70
Finish Care.................................................6-74
Glass Surfaces............................................6-73
Instrument Panel.........................................6-72
Interior Plastic Components...........................6-72
Leather......................................................6-72
Speaker Covers..........................................6-73
Tires..........................................................6-76
Underbody Maintenance...............................6-77
Vinyl..........................................................6-72
Washing Your Vehicle...................................6-74
Weatherstrips..............................................6-73
Windshield and Wiper Blades........................6-75
Wood Panels..............................................6-72
Climate Control System
Air Filter, Passenger Compartment.................3-45
Dual..........................................................3-40
Outlet Adjustment........................................3-45Control of a Vehicle.......................................... 5-5
Convenience Net............................................2-44
Coolant
Engine Temperature Gage............................3-54
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................6-23
Cooled Seats................................................... 1-3
Cooling System..............................................6-26
Courtesy Lamps.............................................3-33
Cruise Control, Adaptive..................................3-16
Cruise Control Lever.......................................3-12
Cupholder(s)..................................................2-42
Customer Assistance Information
Courtesy Transportation.................................. 8-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 8-4
Customer Assistance Offices........................... 8-4
Customer Satisfaction Procedure..................... 8-2
GM Mobility Reimbursement Program............... 8-5
Reporting Safety Defects to General Motors.......8-11
Reporting Safety Defects to the Canadian
Government............................................8-11
Reporting Safety Defects to the United States
Government............................................8-11
Roadside Service.......................................... 8-6
Service Publications Ordering Information........8-12
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