Problem Recommended Action
In auxiliary mode, the
picture moves or scrolls.Check the auxiliary input
connections at both
devices.
Change the Video
Format to PAL or NTSC.
See “Stereo RCA Jacks”
previously for how to
change the video format.
The language in the
audio or on the screen
is wrong.Check the audio or
language selection in the
main DVD menu.
The remote control does
not work.Check to make sure
there is no obstruction
between the remote
control and the
transmitter window.
Check the batteries to
make sure they are not
dead or installed
incorrectly.
The parental control
button might have been
turned on. The power
indicator light will ash.Problem Recommended Action
After stopping the player, I
push Play but sometimes
the DVD starts where I
left off and sometimes at
the beginning.If the stop button was
pressed one time, the
DVD player will resume
playing where the DVD
was stopped. If the stop
button was pressed
two times the DVD player
will begin to play from the
beginning of the DVD.
The auxiliary source is
running but there is no
picture or sound.Check that the DVD
player is in the auxiliary
source mode.
Check the auxiliary input
connections at both
devices.
My disc is stuck in the
player. The Load/Eject
button does not work.Turn the DVD power off,
then on, then press the
load/eject button on the
DVD player.
Do not attempt to forcibly
remove the disc from the
DVD player. This could
permanently damage the
disc and DVD player.
3-94
Problem Recommended Action
Sometimes the wireless
headphone audio cuts out
or buzzes.Check for obstructions,
low batteries, reception
range and interference
from cellular telephone
towers or by using your
cellular telephone in
the vehicle.
Check that the
headphones are facing
the front of the vehicle.
I lost the remote and/or
the headphones.See your dealer for
assistance.
The DVD is playing, but
there is no picture or
sound.Check that the DVD
player is in DVD mode.
The audio/video skips
or jumps.The DVD or CD could be
dirty, scratched, or
damaged.
The audio from XM™
has taken over the audio
from the DVD or CD
when using the wired
headphones.The RSE is working
correctly.
Use the wireless
headphones or have the
front seat passengers
listen to another audio
source.DVD Messages
The following errors may be displayed on the video
screen:
Disc Format Error:This message will be displayed if a
disc is inserted upside down, if the disc is not readable,
or if the format is not compatible with the DVD player.
Load/Eject Error:This message will be displayed if the
disc is not properly loaded or ejected.
Disc Play Error:This message will be displayed if the
DVD player cannot play the disc. Scratched or
damaged discs will cause this error.
Region Code Error:This message will be displayed if
the region code of the DVD is not compatible with
the region code of the DVD player.
No Disc:This message will be displayed if any of the
buttons on the DVD faceplate or remote control are
pressed and no disc is present in the DVD player.
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DVD Distortion
There may be an experience with audio distortion
in the wireless headphones when operating cellular
phones, scanners, CB radios, Global Positioning
Systems (GPS)*, two-way radios, mobile fax, or
walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
* Excludes the OnStar
®System.
Cleaning the Video Screen
Pour some isopropyl or rubbing alcohol on a clean cloth
and gently wipe the video screen. Do not spray
directly onto the screen and do not press too hard or
too long on the video screen.
Rear Seat Audio (RSA)
This feature allows rear seat passengers to listen to any
of the sources: radio, cassette tapes, CDs, or DVDs.
However, the rear seat passengers can only control the
sources that the front seat passengers are not
listening to. For example, rear seat passengers may
listen to and control cassette tapes, CDs, or DVDs
through the headphones while the driver listens to the
radio through the front speakers. The rear seat
passengers have control of the volume for each set
of headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch the
source for the main radio to a remote source, the RSA will
not be able to control the source. You can operate the
rear seat audio when the main radio is off.
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CD Changer
The CD changer plays up to six standard size CDs
continuously. Individual CDs may be loaded or ejected
into or from any position.
An amber light on each numbered button indicates a
CD is loaded in the respective position. A green light on
a numbered button indicates that a CD is playing.
When loading CDs, the loading slot indicators turn green
to indicate that the player is ready to accept a CD.
CDs can be loaded or ejected with the radio or
the ignition off.
You must load CDs with the label side up. If you do not,
the player will automatically eject the CDs.
Notice:Loading CDs with adhesive labels will
damage the player.To load a CD, perform the following steps:
1. Press the LOAD button. Available positions will
blink green.
2. Select a position by pressing the numbered button
with the green blinking light. If a button is not
pressed within ve seconds, the changer will go to
the lowest available position.
3. Load the CD when the loading slot indicators turn
green. An internal door will open allowing a single
CD to be inserted into the changer. After
approximately 10 seconds the changer will be ready
to play.
To load two or more CDs, perform the following steps:
1. Press and hold the LOAD button. The rst CD
will be loaded into the lowest numbered empty
position.
2. Load a single CD when the loading slot indicators
turn green. After about 10 seconds the changer will
cycle to the next available position.
3. Repeat Step 2 until all CDs are loaded into all of
the desired positions. If you do not wish to load all
of the positions, cancel loading by pressing a
button with an amber ashing indicator light or wait
20 seconds for the changer to time out.
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To eject a single CD, perform the following steps:
1. Press the eject button (upward pointing arrow).
The buttons with loaded CDs will blink green.
2. Press one of the green blinking buttons to select
the location of the CD you want to eject. The
changer will move to that location and eject the CD.
If you do not remove the CD from the player
within 10 seconds, it will be reloaded. If the eject
button is pressed and a numbered location button is
not pressed within ve seconds, the current or
last played CD will be ejected.
To eject all CDs, press and hold the eject button.
To play a CD, perform one of the following:
With the radio on, press the numbered button with
an amber indicator light on the CD changer.
Press the TAPE CD button on the radio. The CD
changer will go to its last played position.
CD Functions
All of the CD changer functions are performed by the
radio, except for loading and ejecting.
1 PREV (Previous):Press this pushbutton to go to
beginning of the current track if more than eight seconds
have played. If this pushbutton is held or pressed
more than once, the player will continue moving
backward through the CD.
2 NEXT:Press this pushbutton to go to the next track.
If this pushbutton is held or pressed more than once,
the player will continue moving forward through the CD.
3 REV (Reverse):Press and hold this pushbutton to
reverse quickly within a track. Release it to play
the passage. The elapsed time of the track will appear
on the display.
4 FWD (Forward):Press and hold this pushbutton to
advance quickly within a track. Release it to play
the passage. The elapsed time of the track will appear
on the display.
5
XSIDE:Press this pushbutton to select a CD.
The CD number and track number will appear on the
display.
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6 RDM (Random):Press and release this pushbutton
to hear all of the tracks on all of the loaded CDs in
random, rather than sequential, order. RDM ALL
will appear on the display.
Press and hold this pushbutton to hear the tracks on the
current CD in random, rather than sequential order.
You will hear a beep and RDM ONE will appear on the
display. Press this pushbutton again to turn off
random play. RDM OFF will appear on the display.
qSEEKr:Press the right or the left arrow to go to
the next or to the previous track on the CD.
qSCANr:Press and hold either arrow for more
than two seconds until SCAN appears on the display
and you hear a beep. The radio will go to the next track,
play for 10 seconds, then go on to the next track.
Press either SCAN arrow again to stop scanning.
BAND:Press this button to listen to the radio when a
CD is playing. The inactive CD(s) will remain safely
inside the player for future listening.
TAPE DISC:Press this button to play a CD, if a CD is
loaded in the changer and the radio is on.
Press this button to switch between playing a tape and
a CD in the CD changer, if both are loaded.
CD Changer Errors
CHK CD (Check):If this message appears on the
display, it could be for one of the following reasons:
It is very hot. When the temperature returns to
normal, the CD should play.
You are driving on a very rough road. When the
road becomes smoother, the CD should play.
The CD is dirty, scratched, wet, or upside down.
The air is very humid. If so, wait about an hour and
try again.
There may have been a problem while burning
the CD.
The label may be caught in the CD player.
The CD player is very hot.
If the CD is not playing correctly, for any other reason,
try a known good CD.
If any error occurs repeatedly or if an error cannot be
corrected, contact your GM dealer. If the radio displays
an error message, write it down and provide it to
your GM dealer when reporting the problem.
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Care of the Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
The tape player should be cleaned regularly after every
50 hours of use. The radio may display CLEAN to
indicate that the tape player has been used for 50 hours
without resetting the tape clean timer. If this message
appears on the display, the cassette tape player
needs to be cleaned. It will still play tapes, but it should
be cleaned as soon as possible to prevent damage
to the tapes and player. If there is a reduction in sound
quality, try a known good cassette to see if the tape
or the tape player is at fault. If this other cassette has no
improvement in sound quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape
head as the hubs of the cleaner cassette turn. The
recommended cleaning cassette is available through
your dealer.
When cleaning the cassette tape player with the
recommended non-abrasive cleaning cassette, it is
possible that the cassette may eject, because the cut
tape detection feature on the radio may recognize it as a
broken tape, in error.To prevent the cleaning cassette from being ejected,
use the following steps:
1. Turn the ignition on.
2. Turn the radio off.
3. Press and hold the TAPE DISC button for
ve seconds. READY will appear on the display and
the cassette symbol will ash for ve seconds.
4. Insert the scrubbing action cleaning cassette.
5. Eject the cleaning cassette after the manufacturer’s
recommended cleaning time.
When the cleaning cassette has been ejected, the
cut tape detection feature will be active again.
A non-scrubbing action, wet-type cleaner which uses a
cassette with a fabric belt to clean the tape head
can be used. This type of cleaning cassette will not
eject on its own. A non-scrubbing action cleaner may not
clean as thoroughly as the scrubbing type cleaner.
The use of a non-scrubbing action, dry-type cleaning
cassette is not recommended.
After the player is cleaned, press and hold the eject
button for ve seconds to reset the CLEAN indicator.
The radio will display --- or CLEANED to show the
indicator was reset.
Cassettes are subject to wear and the sound quality
may degrade over time. Always make sure the cassette
tape is in good condition before the tape player is
serviced.
3-103
Care of Your CDs and DVDs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. If the surface of a disc is soiled, dampen
a clean, soft cloth in a mild, neutral detergent solution
and clean it, wiping from the center to the edge.
Be sure never to touch the side without writing when
handling discs. Pick up discs by grasping the outer
edges or the edge of the hole and the outer edge.
Care of the CD and DVD Player
The use of CD lens cleaners for CDs is not advised,
due to the risk of contaminating the lens of the CD optics
with lubricants internal to the CD mechanism.
Diversity Antenna System
Your AM-FM antennas are located in the rear side
windows. Be sure that the inside surfaces of the rear
side windows are not scratched and that the lines on the
glass are not damaged. If the inside surfaces are
damaged, they could interfere with radio reception.
Notice:Using a razor blade or sharp object to clear
the inside of the windshield or rear window may
affect radio reception or damage the rear window
defogger. Repairs would not be covered by your
warranty. Do not clear the inside windshield or rear
window with sharp objects.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
antenna due to metallic tinting materials will not be
covered by your warranty.
If you choose to add an aftermarket cellular telephone
to your vehicle, and the antenna needs to be attached to
the glass, be sure that you do not damage the grid
lines for the AM-FM antennas or place the cellular
telephone antenna over the grid lines.
3-104